Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Onlyfans service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Onlyfans: Easy Method
What is Onlyfans
Overview
OnlyFans is a subscription-based platform where creators publish paid content directly to subscribers. Creators set their own monthly prices and can offer pay-per-view (PPV) items, messages, and other extras.
How it operates
OnlyFans handles subscriptions and billing through its own system rather than Apple App Store or Google Play billing. That means subscriptions are managed on the OnlyFans website and by the platform itself.
How to cancel Onlyfans
Cancel via the OnlyFans website
- Sign in at onlyfans.com using your account credentials.
- Open the creator’s profile you are subscribed to and find the subscription toggle (Auto-Renew).
- Turn off Auto-Renew for that creator, confirm the cancellation when prompted, and check Billing → Active Subscriptions to ensure it shows “Expiring”.
- Repeat the process for each creator; there is no “cancel all” option.
Troubleshooting and timing
- Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
- If the toggle does not stick, try again, clear browser cache/cookies, or use a different browser/device.
- If issues persist, contact OnlyFans support via the help centre or support@onlyfans.com.
What happens when you cancel
Access and expiration
After cancelling, you retain access to the creator’s content until the paid subscription period ends. The subscription should be marked “Expiring” in Billing → Active Subscriptions.
Billing and data
Auto-renew is turned off so you are not billed again for that subscription. Your OnlyFans account, messages, and any viewed content remain in the account unless you choose to delete your account separately.
Will I get a refund?
OnlyFans refund policy
OnlyFans states purchases are final and generally non-refundable once processed or content is viewed. Refunds are not routinely offered for regular subscriptions or content access.
Exceptions and how to request
- Refunds may be considered in rare cases such as unauthorized charges, technical errors, or double charges.
- To request a refund, contact OnlyFans support through the help centre, in-app “Billing Issue” submission, or support@onlyfans.com. Outcomes are decided case-by-case and are not guaranteed.
- Some sources mention a 90-day window to dispute charges, but this timeframe is not officially confirmed by OnlyFans. For suspected unauthorised transactions, contact your bank promptly.
Onlyfans plans and pricing
Typical creator-defined tiers (NZ context)
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Basic (NZ creators) | NZ$3 - 5 | Monthly | High-res galleries, early video peeks, occasional live streams |
| Standard (NZ creators) | NZ$10 - 15 | Monthly | Daily posts, discounted PPV extras, voice-note replies |
| Premium (NZ creators) | NZ$25 - 50 | Monthly | Full video vault, custom clips, VIP chats, poll voting |
Notes on pricing and conversion
The table reflects typical New Zealand - focused creator ranges, not official OnlyFans-set tiers. Standard USD-onlyfans pricing (USD $4.99 - $49.99/mo) converted roughly implies NZ$8 - $80 depending on FX and creator pricing.
Your consumer rights in New Zealand
Consumer Guarantees Act 1993
Under the Consumer Guarantees Act 1993, service providers cannot contract out of consumer rights. Services must be supplied with reasonable care and skill and meet the guarantees set by law.
Digital content and refunds
- Digital content providers often state no refunds once access is granted, but such clauses cannot override statutory consumer rights in NZ.
- If a service is faulty or not provided with reasonable care, you may have recourse even where a “no refund” policy exists.
Customer experiences
Positive feedback
- Limited positive feedback appears in New Zealand Trustpilot results; most reviews are mixed to negative.
Negative feedback
- Common complaints include creators not delivering promised content and perceptions OnlyFans sides with creators in disputes.
- Users report verification or account deletion problems and automated or slow customer support responses.
- There are recurring issues with unauthorized charges, auto-renewals despite unticking settings, and lack of refunds.
Documentation checklist
Before contacting OnlyFans support
- Screenshot of the subscription page showing the Auto-Renew toggle and “Expiring” status.
- Transaction details: date, amount, and any transaction ID from your bank or card statement.
- The email address associated with your OnlyFans account and the creator’s profile link.
If disputing a charge with bank or platform
- Copies of communications with OnlyFans support, including ticket numbers.
- Bank statements or screenshots showing the charge and any duplicate/unauthorised amounts.
- Timeline of actions taken (when you cancelled, when you were charged, troubleshooting steps).
Common mistakes
Deleting the app instead of cancelling
Many users delete the OnlyFans mobile app or remove the app from their device thinking the subscription will stop. This does not cancel the subscription because billing is managed on the OnlyFans website.
Always cancel on the website and confirm the subscription shows “Expiring” in Billing → Active Subscriptions.
Timing and per-creator cancellation errors
Another frequent error is assuming a single action cancels all subscriptions. Auto-Renew must be turned off for each creator separately.
Cancelling too close to the renewal time (less than 24 hours) can result in being charged for the next period; allow time and confirm the toggle change.
Comparative recap
Quick comparison table
| Item | OnlyFans (website) | Apple App Store / Google Play |
|---|---|---|
| Who controls billing | OnlyFans billing system (OnlyFans handles subscriptions) | App stores control subscriptions purchased through their billing systems |
| Where to cancel | OnlyFans website per creator | App store subscription settings (only if billed through the store) |
| Refund policy | Generally final / case-by-case exceptions | Subject to app store refund rules and policies |
| Auto-renew control | Per-creator toggle; no “cancel all” | Managed at store-level for store-billed subscriptions |
Takeaway
Because OnlyFans does not use App Store or Google Play billing, cancelling must be done on the OnlyFans site itself.
Check active subscriptions and keep documentation if you need to dispute charges or request support.
After cancelling
Monitor your account and bank
Verify Billing → Active Subscriptions shows “Expiring” for cancelled creators and monitor your card or bank statement for further charges.
If you see unauthorised charges, contact your bank immediately and gather documentation for a dispute.
Where to get help
- OnlyFans Help Centre and billing support: OnlyFans refunds & help.
- Step-by-step cancellation guide: littlebirdie.co.uk cancellation guide.
- Charge dispute and guidance resources: joinchargeback guide.
- Read user reviews and experiences: OnlyFans reviews (Trustpilot NZ).
Address
Corporate address
Fenix International Limited, Fourth Floor, Imperial House, 8 Kean Street, London WC2B 4AS, United Kingdom
Notes
OnlyFans does not appear to maintain a separate New Zealand postal address; the above UK address serves global correspondence needs.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.