Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tv Guide service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Tv Guide: Easy Method
What is Tv Guide
Overview
Tv Guide (TV Guide Magazine) is a weekly television listings publication available in print and digital editions for New Zealand readers.
It is supplied via multiple channels: the publisher's website/magazter service, digital vendors (Zinio), and third‑party sellers such as isubscribe and app stores.
Editions and delivery
Print editions are delivered weekly; digital editions are supplied through platforms such as Zinio and app stores.
Different vendors control subscriptions, billing and cancellation processes depending on how you bought the service.
How to cancel Tv Guide
Cancelling when you bought via the App Store (Apple)
- Open the App Store on your device and tap your profile.
- Tap Subscriptions, find "TV Guide Mag" and turn off Auto‑Renew.
- Note: you cannot cancel to get a refund for the current active period; disable auto‑renew at least 24 hours before renewal.
- See the App Store listing: TV Guide Mag on the App Store.
Cancelling when you bought via isubscribe (print subscriptions)
- If you ordered through isubscribe, contact isubscribe customer service within 48 hours for a full refund.
- If more than 48 hours have passed, isubscribe instructs you to contact the publisher; refunds are unlikely thereafter.
- Contact info: isubscribe Contact Us.
Cancelling a subscription purchased directly from TV Guide (magazter / website)
- You may cancel at any time via the publisher's subscriber services or account settings on the website.
- Be aware the publisher's Terms state that subscription fees are non‑refundable for subscriptions or renewals after 15 July 2025.
- Refer to publisher terms: TV Guide Magazine Terms.
What happens when you cancel
Access after cancelling
If you cancel auto‑renew in the App Store you will typically retain access for the remainder of the paid period.
For print subscriptions, cancellations usually stop future deliveries after the paid period ends; check the vendor for exact cutoffs.
Renewals and billing
Automatic renewals must be turned off in the platform where you purchased (App Store, isubscribe account, or publisher account).
Refunds and billing adjustments depend on the vendor's stated policies and purchase timing (see refunds section).
Personal data and account handling
Cancelling a subscription does not automatically delete your account or stored payment details; follow vendor instructions if you want data removed.
Contact the vendor directly to request account closure or data deletion per their privacy policy.
Will I get a refund?
General publisher policy
The publisher's Terms state that, except where otherwise stated, subscription fees are non‑refundable.
Specifically, subscriptions or renewals after 15 July 2025 are described as non‑refundable in the Terms.
Vendor exceptions
- isubscribe: full refund if you cancel within 48 hours of order; after 48 hours, contact the publisher and refunds are at the publisher's discretion.
- App Store: you cannot cancel the current active subscription for a refund; you must turn off auto‑renew at least 24 hours before renewal.
Statutory cooling‑off and rights
No statutory 14‑day cooling‑off period is stated in the publisher's Terms for these subscriptions.
However, local consumer protection laws (see rights section) may still provide remedies in some cases.
Tv Guide plans and pricing
Print and single issue pricing
Below are the published plans and prices relevant to New Zealand buyers. Prices include GST and delivery where stated.
Pricing table
| Plan | Price (NZ$) | Period / Issues | Features |
|---|---|---|---|
| Single Issue (print) | 3.50 | Per Issue | Standard cover price (incl GST) |
| 6‑Month Subscription (print) | 91.00 | 6 months / 26 issues | Print issues delivered weekly |
| 1‑Year Subscription (print) | 182.00 | 1 year / 52 issues | Print issues delivered weekly |
| 2‑Year Subscription (print) | 364.00 | 2 years / 104 issues | Print issues delivered weekly |
| Digital - 1 Issue | 13.89 | 1 issue | Digital edition via Zinio |
| Digital - 18 Issues | 26.06 | 18 issues | Digital edition via Zinio |
Your consumer rights in New Zealand
Overview of the Consumer Guarantees Act (CGA)
Under the Consumer Guarantees Act 1993, suppliers cannot contract out of consumer rights with blanket "no refunds" clauses.
The CGA covers services as well as goods, requiring acceptable quality, reasonable care and fitness for purpose.
How the CGA can affect subscriptions
If the subscription service is faulty, not delivered, or not as described, you may be entitled to remedies even if terms say "no refunds".
Remedies can include repair, replacement, or refund depending on the severity of the problem and whether the vendor can fix it.
Where to get help
For disputes you can first contact the vendor to seek resolution, then consider New Zealand consumer protection agencies or dispute resolution services.
Keep documentation and dates handy if you escalate a complaint under the CGA.
Customer experiences
Positive experiences
Some customers reported compassionate handling from support - example: a replacement issue was sent and an interim link provided to the customer.
This demonstrates that, in some cases, the publisher responds constructively to missed deliveries.
Negative experiences
Multiple reviewers have reported listing errors, misprints and wrong channel details in published listings.
Other complaints highlight excessive ads, poor app interface after updates, and some customers reporting discontinued delivery without notice or ignored contact requests.
What this means for you
Expect variability in customer service; vendors may resolve individual issues but trends in reviews suggest checking recent feedback before subscribing.
Document any problems promptly to support refund or remedy requests under vendor policies or consumer law.
Documentation checklist
Essential proof to keep
- Order number or subscription confirmation email.
- Payment receipt or credit card statement showing the charge.
- Account identifier used for purchase (Apple ID, isubscribe account email, or publisher account).
Useful supporting evidence
- Screenshots of the listing, billing page, or app subscription screen.
- Dates of missed deliveries, screenshots of incorrect listings, and copies of correspondence with support.
- Any cancellation confirmation or auto‑renewal settings screenshots.
Common mistakes
Expecting immediate refund after cancelling
Many customers assume cancelling immediately entitles them to a refund; that is not generally the case for active subscription periods.
Check the vendor's refund window (for example, isubscribe allows 48 hours for a full refund) before relying on a refund.
Cancelling in the wrong place
Another common error is turning off auto‑renew in the wrong account - e.g., cancelling on the publisher site when you bought through the App Store.
Always cancel where the original subscription was billed (App Store, isubscribe, or publisher account).
Comparative recap
Quick platform comparison
The table below summarises how cancellation and refunds typically work across the main purchase channels for TV Guide in NZ.
Comparison table
| Platform | How to cancel | Refund policy | Key notes |
|---|---|---|---|
| App Store (Apple) | Manage Subscriptions in your Apple ID / App Store settings. | No refund for the current active period; turn off auto‑renew at least 24 hours before renewal. | Apple controls billing and renewal; cannot cancel active period for refund. |
| isubscribe (web vendor for NZ print) | Contact isubscribe customer service; cancel through your isubscribe account or contact form. | Full refund only if cancelled within 48 hours of order; after 48 hours, contact publisher - refund unlikely. | isubscribe handles subscriptions for print; publisher may be contacted for exceptions. |
| TV Guide Magazine direct (magazter / website) | Cancel via your publisher account or subscriber services on the TV Guide website. | Subscriptions can be cancelled but fees are non‑refundable for subscriptions/renewals after 15 July 2025. | Publisher Terms state non‑refundable fees; contact publisher for account-specific queries. |
After cancelling
Monitor billing and retain records
After cancellation, check your bank/credit statements to ensure no unexpected future charges occur.
Keep all cancellation confirmations, receipts and correspondence until the subscription period and any refund window have passed.
Useful links and escalation
- App Store listing: TV Guide Mag on the App Store
- isubscribe contact: isubscribe Contact Us
- TV Guide Terms: TV Guide Magazine Terms
- Trustpilot reviews for recent customer feedback: TV Guide on Trustpilot (NZ)
- Consumer Guarantees Act overview: CGA 1993 (overview)
Next steps if unresolved
If the vendor does not resolve a legitimate problem, consider contacting New Zealand consumer protection agencies or a dispute resolution service and provide the documentation checklist items.
Escalate with evidence of delivery failures, billing errors, or breaches of promised service quality.
Address
Publisher mailing address
For postal correspondence related to subscriptions or cancellations, use the publisher's subscriber services address:
TV Guide Customer Service, P.O. Box 37360, Boone, IA 50099-0360, United States
Contact advice
Prefer email/contact forms for faster responses and keep copies of all messages and support ticket numbers.
If you need consumer help in New Zealand, keep the documentation checklist ready before contacting consumer agencies.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.