Cancel MYFICO online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Myfico service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Myfico: Easy Method
What is Myfico
Overview
MyFICO is a service from Fair Isaac Corporation that provides consumer access to FICO scores, credit monitoring, and educational tools.
It is primarily US‑focused but accessible worldwide via the website and mobile apps for users in New Zealand.
What the service includes
Typical features include score tracking, alerts, and credit report-related tools depending on your subscription tier.
Billing and detailed terms are set by myFICO and are shown in your account and the service terms.
How to cancel Myfico
Cancel online (Subscriptions page)
- Sign in at the myFICO website and go to your Account or My Subscriptions page.
- Find the "cancel my subscription" link in account settings and follow the on‑screen prompts.
- Confirm cancellation and keep any confirmation email or screenshot for your records.
Cancel in the mobile app
- Open the myFICO app and go to the "More" tab.
- Open the Subscription screen and select the option to cancel your subscription.
- Follow prompts and retain confirmation details or a screenshot of the completion screen.
Cancel by phone
- Call myFICO customer service using the number provided in your account or documentation: 1 800 319 14433 (hours: Mon - Fri 6 AM - 6 PM PT; Sat 7 AM - 4 PM PT).
- Provide identifying details (email, account name) and request cancellation.
- Ask for a cancellation confirmation number or email and record the agent name and time of call.
What happens when you cancel
Access after cancellation
After cancelling, access typically continues until the end of your current billing period unless otherwise stated in your account confirmation.
Keep any confirmation messages that state your access end date for future reference.
Renewal and future charges
Cancellation should stop future automatic renewals; verify your account shows "cancelled" or "no renewal scheduled."
If you are charged after cancelling, contact support immediately and keep evidence of the cancellation.
Data and account records
MyFICO retains your account and data per its privacy policy; review account settings or contact support if you need data removed.
Export or screenshot any records you want to keep before requesting deletion.
Will I get a refund?
General refund approach
myFICO's published policies vary by plan type; refunds are limited and depend on the subscription term.
Marketing pages note that subscriptions state "cancel anytime, no refunds" for many offers.
Refund rules by plan
- Annual subscription (12‑month): Pro‑rated refund for the remaining portion, calculated per quarter; no refunds for partial quarters.
- Quarterly subscription: No refunds; cancellation stops future charges only.
- Monthly subscription: No refunds; cancellation stops future charges only.
- One‑time purchase: No cancellation permitted and no right to a refund.
Exceptions and disputed charges
If you believe you were double‑billed or charged after cancelling, contact myFICO support with evidence and ask for a review.
New Zealand consumers may also seek guidance from local consumer protection bodies if a refund dispute cannot be resolved directly.
Myfico plans and pricing
Pricing summary
No official New Zealand (NZD) pricing is listed on myFICO; the site displays USD prices.
Card conversions to NZD may vary by issuer; anecdotal conversions are not official pricing.
Table of plans
| Plan | Description | Price (NZD) |
|---|---|---|
| Annual subscription | 12‑month access with pro‑rated refunds by quarter | Varies |
| Quarterly subscription | 3‑month billing cycle; no refunds | Varies |
| Monthly subscription | Monthly billing; no refunds | Varies |
| One‑time purchase | Single purchase items (no cancellation or refunds) | Varies |
Your consumer rights in New Zealand
Cooling‑off rights
Under New Zealand law, some unsolicited agreements include a five‑day cooling‑off period; digital subscriptions may not automatically qualify.
Applicability depends on the nature of the sale and how the agreement was made, so rights are not automatic for all online services.
What to check and who to contact
Check myFICO's terms and conditions for refund/cancellation clauses that apply to your purchase.
If in doubt, seek guidance from Consumer NZ (consumer.org.nz) or contact myFICO customer support to confirm your rights.
When to escalate
If you cannot resolve a refund or cancellation dispute with myFICO, document your communications and consider lodging a complaint with local consumer protection agencies.
Keep copies of account confirmations, billing statements, and any support correspondence for escalation.
Customer experiences
Positive feedback
Some customers appreciate the convenience of viewing multiple scores in one place and rate the app highly in some app stores.
There are reports of timely responses from management in forum posts for certain complaints.
Negative feedback
Many reviews report difficulties cancelling, lack of refunds, and poor customer service in disputed cases.
Specific complaints include unexpected charges after cancellation, confusing redemption terms, and challenging refund processes.
Takeaway
Experiences vary; keep careful records when cancelling and be prepared to follow up if charges continue.
If you rely on refunds or simple cancellation, understand that myFICO's policies are restrictive for some plan types.
Documentation checklist
Essential items to have ready
- Account email and username used with myFICO.
- Order number or subscription confirmation email (if available).
- Last 4 digits of the payment card and date of the charge.
Evidence to collect when cancelling
- Screenshot or copy of the cancellation confirmation screen or email.
- Records of any support chat, ticket numbers, or phone call details (agent name, time).
- Billing statements showing the charge(s) in question.
Common mistakes
Not confirming cancellation
Users sometimes start cancellation but do not complete the final confirmation step, leaving the subscription active.
Always check for a cancellation confirmation email or status in your account after you cancel.
Assuming an automatic refund
Many customers assume cancelling will trigger a refund; in most cases for monthly and quarterly plans, myFICO does not refund past charges.
Understand the plan‑specific refund rules before you cancel to avoid surprises.
Misreading promotional or redemption dates
Confusion over promotional deadlines or "redeem by" dates has led to disputes where users believed charges should not occur.
Keep screenshots of promotional terms and any redemption confirmations to prevent misunderstandings.
Comparative recap
Cancellation methods compared
| Method | How to cancel | Refund possibility | Ease |
|---|---|---|---|
| Web (Subscriptions page) | Use "cancel my subscription" in account settings | Annual: pro‑rated by quarter; Monthly/Quarterly: no | High (self‑service) |
| iOS / Android App | Subscription screen under "More" in the app | Same plan rules apply | High (in‑app) |
| Phone | Call customer service and request cancellation | Same plan rules apply; ask agent to confirm | Medium (depends on wait times) |
After cancelling
Confirm and monitor
Check your account to ensure the subscription status shows cancelled and monitor your card for future charges.
Retain cancellation confirmation and any related correspondence for at least several billing cycles.
Get help and next steps
If you need support, contact myFICO through their help pages or support channels; include all your evidence when requesting a charge review.
Useful links: myFICO support (search via myFICO website) and Consumer NZ (consumer.org.nz).
Address
Corporate address (US)
Fair Isaac Corporation
181 Metro Drive, San Jose, California 95110, United States
Notes about New Zealand mail
No specific New Zealand postal cancellation address for myFICO was found; use the website, app, or phone options to cancel.
If you need to send formal correspondence, use the corporate US address above and allow for international delivery time.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.