Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Nintendo Switch Online service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Nintendo Switch Online: Easy Method
What is Nintendo Switch Online
Service overview
Nintendo Switch Online is a subscription service that enables online play, access to classic game libraries, and cloud save backups for Nintendo Switch users.
Core benefits
Benefits typically include online multiplayer, NES and Super NES game libraries, and Save Data Cloud. Higher tiers add N64, SEGA Mega Drive games and certain DLC access.
How to cancel Nintendo Switch Online
Via a Nintendo Switch console
- Open System Settings on your Nintendo Switch, then select Users and choose your user profile.
- Choose Nintendo Account, then Nintendo Account settings to open the account on a web browser if required.
- In Nintendo Account > Subscriptions, select your Switch Online membership and turn off automatic renewal or cancel the subscription.
Via web (Nintendo Account)
- Sign in at accounts.nintendo.com with the account that holds the subscription.
- Go to Shop Menu or Subscriptions, locate Nintendo Switch Online, and select Cancel Automatic Renewal or End Subscription.
- Confirm cancellation and keep a screenshot or order number for your records.
Via iTunes / Google Play (mobile purchases)
- If you bought the subscription through Apple or Google, cancel via the App Store or Google Play subscription settings, not through Nintendo.
- Open your device's subscriptions settings, find Nintendo Switch Online, and cancel auto-renewal there.
What happens when you cancel
Access after cancellation
Your Nintendo Switch Online benefits remain active until the end of the current paid period. You will lose online access and related content once that period expires.
Data and entitlements
Save Data Cloud files created while you had the subscription may be inaccessible after expiry, though local save data on the console remains unaffected.
Will I get a refund?
Standard refund policy
Nintendo generally does not provide refunds for subscription fees after purchase or for change of mind. Subscriptions remain active until the end of the paid term.
Exceptions and where to seek help
- If the service was not provided as described, you may have rights under New Zealand consumer law; contact Nintendo Support and provide evidence.
- If you purchased via Apple or Google, you must request refunds through Apple Support or Google Play Support, following their respective refund procedures.
Nintendo Switch Online plans and pricing
Available plans
The following prices are listed in New Zealand dollars as confirmed by Nintendo and retailers. They include both standard and Expansion Pack tiers.
Plan details
Your consumer rights in New Zealand
Key legal protections
Under New Zealand law, services must be provided with reasonable care and skill and be fit for purpose. If the subscription service is faulty or not delivered, you may be entitled to remedies.
How rights apply to digital subscriptions
- There is no automatic right in NZ to a refund for change of mind on digital subscriptions, unless the supplier’s terms allow it.
- If the service is not as described or fails to meet acceptable quality, contact Nintendo Support and, if unresolved, consider contacting the Commerce Commission or Citizens Advice Bureau for guidance.
Customer experiences
Positive reports
Many users report straightforward cancellation through the Nintendo Account website and clear expiry dates for access after cancellation.
Common frustrations
Some customers find subscriptions purchased via Apple or Google confusing and report delays or re-billing when canceling in the wrong account.
Documentation checklist
What to gather before contacting support
- Nintendo Account email and username associated with the subscription.
- Order receipt or transaction ID from Nintendo, Apple, or Google.
- Date of purchase and last renewal, and payment method details.
Evidence for disputed charges
- Bank or card statements showing the charge.
- Screenshots of subscription settings and any confirmation of cancellation.
Common mistakes
Canceling in the wrong place
Users often cancel via their Nintendo Account but forget they purchased the subscription through the App Store or Google Play. That purchase must be cancelled through the app store.
Missing auto-renewal confirmation
Another mistake is assuming the subscription is canceled without confirming. Always check for confirmation messages and the subscription status in account settings.
Comparative recap
Plan summary
The table below summarizes core plans, prices and best-suited users to help quick comparisons.
Quick guidance
After cancelling
Check your subscription status
- Verify cancellation in your Nintendo Account subscriptions page and keep evidence of the end date.
- Check the eShop and your console profile for remaining access until expiry.
Helpful links and support
- General Nintendo support: https://www.nintendo.co.nz/Support/
- Nintendo Account sign‑in: https://accounts.nintendo.com/
- Apple refunds: Apple Support - Report a Problem
- Google Play refunds: Google Play Help - Refunds
Address
Regional mailing address
For postal correspondence related to Australia/New Zealand, Nintendo lists the following PO Box address for the region.
Mailing details
PO BOX 804, Ferntree Gully VIC 3156, Australia
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.