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Cancellation service #1 in New Zealand
BodBot is a personalised fitness app that creates workout plans, schedules sessions, and provides exercise demonstrations and tracking.
It offers free and paid subscription tiers, with personalised plans that adapt to equipment, goals, and progress.
Users range from beginners setting equipment and schedules to experienced lifters wanting adaptive programme guidance.
Reviews note the app is easy to use and useful for personalised plans, though some users report issues with billing or plan flexibility.
When you cancel, you typically retain access to paid features until the end of your current billing period.
For trial cancellations within the trial period, access usually ends immediately or at the trial end depending on how the trial was set up.
Cancellation stops future automatic renewals; you will not be charged again after the current paid period ends.
If you cancel through a platform (Apple/Google), that platform controls the billing cycle and confirmation.
Cancelling a subscription does not always delete your account or workout data; check BodBot settings or contact support if you want permanent deletion.
Keep copies of receipts and cancellation confirmations in case they are needed later for disputes or proof of cancellation.
BodBot offers a free trial which can be cancelled anytime within the trial period at no charge.
No refunds are offered on memberships outside of the trial window according to BodBot's policy.
If you believe you were charged in error after cancelling, gather receipts and cancellation confirmations and contact the platform or BodBot support promptly.
Be aware some users report difficulty getting refunds via Apple or having charges continue after cancellation; escalate with the store if needed.
| Plan | Price | Period | Features |
|---|---|---|---|
| BodBot Plus (Monthly) | USD $19.99 (approx NZD TBD) | Monthly | Full access via subscription |
| BodBot Plus / Annual Membership (Annual) | USD $59.99 (approx NZD TBD) | Annual | Full access via annual subscription |
Exact NZD pricing is not publicly available online in the verified data.
For accurate local prices, check the App Store while set to the New Zealand region or the Google Play store for NZ pricing.
Under the CGA, services for personal use must be provided with reasonable care and skill, fit for purpose, and reasonably priced.
Sellers cannot contract out of these rights; “no refunds” terms do not override CGA protections for faulty or improperly provided services.
The Fair Trading Act requires businesses not to mislead or deceive consumers about rights, terms, or cancellation and refund policies.
If billing practices or representations about cancellation are misleading, you may have recourse under this Act.
Some users report the free plan works well for setting equipment, scheduling workouts, and targeting muscles effectively (Trustpilot).
App reviewers also praise the app as easy to use with personalised plans and clear exercise examples and videos.
Multiple users complain of being charged after cancelling and difficulty obtaining refunds via Apple; billing issues are a common theme.
Other complaints mention unexpected subscription charges, problems contacting support, and dissatisfaction with workout logic or flexibility.
The app is valued for personalisation and usability, but be cautious about subscription management and keep records of cancellations and receipts.
If billing issues arise, follow up immediately with the purchase platform and BodBot support, and use consumer rights if applicable.
A frequent error is attempting to cancel an iOS or Android subscription via the BodBot website; platform subscriptions must be cancelled through Apple or Google Play.
If you cancel in the wrong place, the subscription can remain active and renew automatically.
Not saving receipts or cancellation confirmations can make disputes harder to resolve with the store or BodBot support.
Always capture screenshots and keep emails until you confirm billing has stopped.
Assuming you have no recourse because the terms say “no refunds” is a mistake; statutory rights under the CGA may still apply for faulty or improperly provided services.
If you believe a service was not provided as promised, gather evidence and seek advice from Consumer NZ or the Commerce Commission.
| Platform | How to Cancel | Refund Eligibility | Notes |
|---|---|---|---|
| iOS (App Store) | Cancel via App Store → Subscriptions | Free trial refunds if cancelled during trial; other refunds via Apple/subject to policy | Apple handles billing; some users report difficulty obtaining refunds through Apple. |
| Android (Google Play) | Cancel via Google Play → Subscriptions | Free trial refunds if cancelled during trial; other refunds via Google Play/subject to policy | Google handles billing and refunds for Play purchases. |
| Web (BodBot account) | Cancel via BodBot Account Settings on website | Free trial refundable by cancelling in trial; refunds outside trial generally not offered by BodBot | Check BodBot account and support for web-specific questions and data deletion. |
Check for a cancellation confirmation email or a changed subscription status in your App Store, Google Play, or BodBot account settings.
Keep confirmation screenshots until the billing period ends and no further charges appear.
No physical postal address for subscription cancellation in New Zealand was found in the verified data.
There is no verified BodBot postal address for cancellation; most cancellations are handled electronically.
Cancel via the App Store, Google Play, or the BodBot Account Settings on their website as appropriate.
If you need further help, use the contact or support options on BodBot's website to find current email or help resources.
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Written by Carter Evans
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.