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Cancellation service #1 in New Zealand
Fitbod is a workout app that generates personalized strength-training sessions using data about your fitness level, equipment and goals.
Key features include AI-generated workouts, progress tracking, and adaptive programming to reduce planning time.
Fitbod is used by individuals seeking guided strength workouts, people overcoming plateaus, and users who want automated session planning.
Cancelling stops future billing immediately but you generally keep premium access until the end of your current billing period.
Deleting your Fitbod account does not automatically cancel a subscription. Cancel the subscription first, then delete the account if you wish.
Once cancelled, the subscription will not renew at the next billing date. You may continue to use premium features until the paid period ends.
Fitbod offers a full refund if you cancel and request a refund within ten (10) calendar days of the initial purchase by emailing support.
Refunds for App Store purchases are handled by Apple. Request a refund via reportaproblem.apple.com.
For Google Play purchases, follow Google’s refund process at their support pages or contact Fitbod with name, email and a screenshot of your receipt.
Prices below are estimated conversions and may differ in the App Store or Play Store due to taxes and regional pricing.
| Plan | Price (estimated) | Period | Features |
|---|---|---|---|
| Monthly Plan | NZ$25.50 (estimated) | Monthly | Full access to premium workouts and AI personalization |
| Yearly Plan | NZ$153.60 (estimated) | Annual | Full access; best value (equivalent to NZ$12.80/month estimated) |
Under New Zealand law, the Consumer Guarantees Act requires services to be supplied with reasonable care and skill and be fit for purpose.
Fitbod’s advertised 10-day refund window or "no refunds" clause cannot override statutory rights if the service is faulty or misrepresented.
Overall experiences vary: Fitbod is highly rated for personalization but some users face stability or refund friction depending on platform.
Some users delete their Fitbod account first and later find the subscription still charges. Always cancel the subscription through the platform before deleting your account.
Purchases through Apple or Google must be refunded through those stores. Contacting Fitbod for an App Store refund is usually ineffective because Apple/Google control that billing.
The table below summarises cancellation steps, who handles refunds, and typical refund policies by platform.
| Method | How to cancel | Refund handled by | Typical refund policy |
|---|---|---|---|
| Website (app.fitbod.me) | Account → Your Plan → Cancel or contact [email protected] | Fitbod | Full refund if requested within 10 days; otherwise generally non-refundable |
| Apple App Store (iOS) | iPhone Settings → [Your Name] → Subscriptions → Fitbod → Cancel | Apple | Apple reviews refund requests via reportaproblem.apple.com |
| Google Play Store (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → Fitbod → Cancel | Request refunds via Google’s refund process or contact Fitbod with receipt |
After cancellation you keep access until the paid period ends. Monitor your bank or card for any unexpected charges and save confirmation emails.
Fitbod headquarters (for correspondence):
1655 Taraval St., San Francisco, California 94116, United States
Email for cancellations and refunds: [email protected].
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Written by Lily Roberts
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.