Cancellation service #1 in United Kingdom
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Exodus 90 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Exodus 90: Easy Method
What is Exodus 90
Overview
Exodus 90 is a faith-based digital subscription program focused on spiritual discipline, prayer, and ascetic practices for a 90-day period. It offers guided content, daily prompts, and community support delivered through its website and mobile apps.
How it is delivered
The program is available as an in-app subscription via the Apple App Store and Google Play, and as a web subscription through membership.exodus90.com.
Billing, renewals, and refunds depend on the channel you used to subscribe (App Store, Google Play, or direct web purchase).
How to cancel Exodus 90
If you subscribed via Apple App Store
- Open your iPhone or iPad Settings, tap your name, then Subscriptions to find and cancel the Exodus 90 subscription.
- Alternatively manage subscriptions at apple.com/bill or via the App Store; Exodus 90 cannot cancel App Store subscriptions for you.
If you subscribed via Google Play or directly on the web
- For Android/Google Play: open the Google Play Store app, tap your profile, Subscriptions, then select Exodus 90 and Cancel. Google Play billing entries may show as "GOOGLE *Exodus 90" on statements.
- For web/direct subscriptions: log into your account at membership.exodus90.com, go to Settings, and click "delete account" to cancel the subscription.
- If you need written notice, send mail to the address in the Address section below (see written notice option in Terms of Service).
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current paid period. You will retain access to the program for that period.
Renewal and data
Subscriptions automatically renew unless canceled at least 30 days before the renewal date. There are no prorated refunds for partial periods.
Account data and progress may remain with your account unless you choose account deletion; follow account Settings to remove data where available.
Will I get a refund?
Exodus 90 refund policy
Exodus 90 offers an "Apostolate Promise": if you do not experience greater freedom under the program, you can contact support to request a full refund under that goodwill policy.
Contact Exodus 90 support via https://exodus90.com/contact/ to discuss an Apostolate Promise refund.
Limitations and platform refunds
- There is no general statutory 14-day cooling-off refund explicitly stated by Exodus 90 for subscriptions.
- If you subscribed via Apple or Google Play, refund and cancellation rights are governed by those platforms' policies and may vary case-by-case.
- No prorated refunds are provided for early cancellation; refunds are handled according to the Apostolate Promise or platform rules.
Exodus 90 plans and pricing
Pricing summary
The official site lists USD pricing for web purchases and the iOS App Store shows NZD-denominated prices for New Zealand users.
Available plans
| Plan | Price | Period | Notes |
|---|---|---|---|
| Monthly Membership (App Store NZ) | NZ$16.49 | Monthly | In-app subscription via iOS App Store |
| Annual Membership (App Store NZ) | NZ$149.99 | Annual | In-app subscription via iOS App Store |
| Annual Membership (Global pricing, USD) | US$90/year | Annual | Listed on official site; region-agnostic pricing (no explicit NZD conversion on site) |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law (e.g., Consumer Guarantees Act, Fair Trading Act) provides protections, but digital subscription situations may be limited in scope compared with physical goods.
There is no automatic 14-day cooling-off right for non-invasive digital subscriptions purchased via App Stores.
How platform purchases affect rights
- If you purchased via Apple or Google Play, those platforms' terms and refund processes apply and can offer short-period refunds case-by-case.
- The Apostolate Promise is a goodwill refund policy, not a statutory entitlement under NZ law.
- If you believe a platform or provider has acted unfairly, you may escalate to NZ consumer protection agencies for advice or dispute resolution.
Customer experiences
Positive feedback
Some New Zealand users report fast, clear, and helpful support responses. Testimonials note guidance that is "quick" and "clear and simple." These reflect individual experiences with support staff.
Negative feedback
Other users have reported issues relating to scams, stolen funds, or frustrations with self-custodial wallet support. These comments highlight limits to what Exodus can control for third-party wallet transactions.
Overall, reviews show a mix of satisfaction with support and concerns about security incidents or platform limitations.
Documentation checklist
What to gather before contacting support
- Account email and username used for the subscription.
- Proof of purchase: receipt, invoice, or billing statement showing the charge.
- Platform order ID (Apple/Google) if applicable, or transaction ID for web payments.
- Dates of renewal or charge and screenshots of subscription status where available.
When to include mailed notices
- If you are sending a formal written cancellation under the Terms of Service, include your full name, account details, and copies of receipts.
- Use the postal address in the Address section and keep copies of posted notices for your records.
Common mistakes
Attempting the wrong cancellation path
A frequent error is trying to cancel an App Store or Google Play subscription from the Exodus 90 website or app. Platform purchases must be cancelled through the platform (Apple or Google Play).
Expecting automatic or prorated refunds
Users sometimes expect prorated refunds after cancelling mid-period. Exodus 90 does not provide prorated refunds; subscriptions remain active until period end and auto-renew unless cancelled 30 days ahead.
Also confirm whether you purchased via Apple/Google or directly - refund processes differ by channel.
Comparative recap
Quick method comparison
| Purchase Method | How to Cancel | Refund Options | Key Notes |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via iPhone/iPad Settings or apple.com/bill | Refunds handled by Apple; contact Apple Support for platform refunds. Exodus cannot cancel for you. | Shows as App Store charge; cancel at least 30 days before renewal to avoid next billing. |
| Google Play (Android) | Cancel via Google Play Subscriptions in the Play Store app | Refunds handled by Google Play; follow Google's refund process. | Billing may appear as "GOOGLE *Exodus 90" on statements. |
| Direct web subscription | Log into membership.exodus90.com → Settings → "delete account" | Request refunds via Exodus 90 support; Apostolate Promise may apply. | Site lists USD pricing; Exodus handles cancellations for web accounts. |
After cancelling
Follow-up actions
- Confirm cancellation by checking your subscription status in the platform or web account and keep confirmation emails or screenshots.
- If you expect a refund under the Apostolate Promise, contact support at https://exodus90.com/contact/.
Helpful links
- How to cancel and payments article: Exodus 90 help - canceling subscription
- Terms and renewal policy: Exodus 90 Terms
- Contact support: Exodus 90 contact
- Apple support (manage subscriptions): https://support.apple.com
- Google Play support (subscriptions & refunds): https://support.google.com/googleplay
Address
Postal address for written notices
Exodus 90's mailing address for written notices as listed in its Terms of Service is:
2451 Broadway Street, Fort Wayne, IN 46807
Notes about using the address
Exodus 90 does not provide a separate New Zealand postal address. If sending written cancellation or formal notice, include clear account details and retain proof of posting.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.