Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fabulous service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Fabulous: Easy Method
What is Fabulous
Overview
Fabulous is a habit-building and wellness app that offers guided routines, coaching, and premium features to help users form healthy habits.
The app is available on mobile platforms and directly via the Fabulous website, with subscriptions managed by the platform used to purchase.
Purpose and users
Users commonly use Fabulous for routines, motivation, and habit tracking, including support for ADHD and sober living goals.
Both free and paid (Premium) tiers exist; paid tiers unlock personalised content and additional tools.
How to cancel Fabulous
Cancel via App Store (Apple)
- Open the Apple App Store on your iPhone/iPad and tap your profile icon.
- Choose "Subscriptions", find "Fabulous" and tap "Cancel Subscription".
- Note: deleting the app does not cancel the subscription; after cancellation you should see an expiry date instead of a renewal date.
- Source: Fabulous Help Center - App Store.
Cancel via Google Play
- Open the Google Play Store, tap your profile, then "Payments & subscriptions" → "Subscriptions".
- Select "Fabulous" and tap "Cancel subscription".
- After cancelling you should see an expiry date and a resubscribe option in Google Play.
- Source: Fabulous Help Center - Google Play.
Cancel website (direct) subscriptions
- If your subscription does not appear in Apple or Google, it was likely bought on the Fabulous website.
- Submit a cancellation request via the app's "Contact Us" or the Help Center web form.
- Source: Fabulous Help Center - Website purchases.
Important timing and tips
- Deleting the app does NOT cancel subscriptions; you must follow the platform or website process above.
- Subscriptions auto-renew unless cancelled at least 24 hours before the current period ends.
What happens when you cancel
Access after cancellation
After you cancel, you normally retain Premium access until the subscription expiry date shown by the platform.
Once the expiry date passes, Premium features will be removed and your account reverts to the free tier.
Billing and renewal
Cancellation prevents future renewals but does not refund past payments automatically.
Check the platform's subscription page (Apple/Google) or your confirmation email for the expiry date and renewal information.
Account and data
Canceling a subscription does not necessarily delete your Fabulous account or personal data.
To remove your account or request data deletion, contact Fabulous support via the Help Center.
Will I get a refund?
Platform-based refund rules
- Apple App Store purchases: request refunds through Apple (Apple controls refund decisions).
- Google Play purchases: request refunds through Google Play (Google controls refund decisions).
- Website purchases: submit a Refund Request form via the app or Help Center web page.
- Source: Fabulous Help Center - Refunds.
Exceptions and shop returns
The Fabulous Shop (physical items) has a 14-day returns policy for unused items, but this policy does not apply to digital subscriptions or the app.
For digital subscription refunds, the Shop returns policy is unrelated and does not guarantee app refunds.
Refund prospects for NZ consumers
- No explicit 14-day cooling-off period for digital subscriptions is stated by Fabulous.
- Refund eligibility is handled case-by-case via the platform or Fabulous support.
- If you believe a charge is unauthorised, you may also consider contacting your bank or dispute tools as an external step.
Fabulous plans and pricing
Known pricing (user-reported)
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Fabulous Premium (example) | NZ$69.31 | Likely monthly | Full Premium access (user-reported) |
Notes about pricing
Official NZD pricing is not publicly listed in Fabulous documentation for 2024/2025.
For exact current NZD prices check the App Store on a New Zealand account or contact Fabulous support directly.
Your consumer rights in New Zealand
General legal context
New Zealand consumer law can provide protections for goods and services, including digital goods in some circumstances.
Fabulous does not state NZ-specific refund or cooling-off rights in its published support pages.
Practical steps for NZ users
- Request refunds through the platform that processed the payment (Apple/Google) or via Fabulous website support if bought directly.
- If you cannot resolve the issue, consider speaking to your bank about a chargeback or dispute.
- Report serious or repeated issues to New Zealand authorities such as the Commerce Commission if needed.
What to expect
Because Fabulous does not document NZ-specific rights, outcomes may vary and some customers report difficulty obtaining refunds.
Keep records of transactions and communications to support any complaint or dispute with your bank or a consumer agency.
Customer experiences
Positive feedback
Many users praise Fabulous for its attractive, intuitive design and motivating guidance for routines and habits.
Users often highlight helpfulness for ADHD, routine-building, and sober living support.
Negative feedback
There are frequent reports of unexpected or unauthorised subscription charges and difficulty cancelling, especially for website-based subscriptions.
Common complaints include opaque bundles, lack of invoicing, unsatisfactory refunds, and automated or unhelpful support replies.
Where reports appear
User reviews and discussions are visible on Trustpilot and Reddit, documenting both positive experiences and billing disputes.
These public reports can be useful context but do not replace official support channels for your case.
Documentation checklist
Essential items to gather
- Receipt or invoice showing the date, amount and transaction ID.
- Screenshots of the subscription entry in Apple App Store or Google Play, or website purchase confirmation.
- Bank or card statement entries showing the charge.
- Any emails or support chat transcripts with Fabulous or the platform.
Optional but helpful items
- Screenshot of your account subscription screen showing expiry/renewal dates.
- Notes of cancellation attempts, including dates and methods used.
- Reference numbers for any previous support cases or refund requests.
Common mistakes
Deleting the app instead of cancelling
Many users delete the app assuming the subscription will stop; this does not cancel subscriptions.
Always cancel via the platform or website subscription management page.
Cancelling the wrong platform
If you bought the subscription through Apple, cancelling in Google Play (or vice versa) will not work.
Confirm which store processed the payment before attempting to cancel.
Timing and missed cancellations
Subscriptions auto-renew unless cancelled at least 24 hours before the period ends; late cancellations can lead to another charge.
Keep an eye on renewal dates shown by the platform to avoid unintended renewals.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund route | Key notes |
|---|---|---|---|
| App Store (Apple) | Cancel via Apple App Store → Subscriptions | Request refund from Apple | Deleting app does not cancel; expiry date shown after cancel |
| Google Play Store | Cancel via Google Play → Subscriptions | Request refund from Google Play | Deleting app does not cancel; expiry date and resubscribe option appear |
| Website (direct) | Submit cancellation via "Contact Us" or Help Center web form | Request refund via Fabulous Help Center Refund Request form | If no platform subscription appears, you likely bought on the website |
Takeaways
Always identify where the purchase was made to follow the correct cancellation and refund path.
Retain documentation and act before renewal windows to reduce the chance of additional charges.
After cancelling
Immediate checks
Confirm the expiry date shown by the platform and keep screenshots for your records.
Monitor your bank or card statement to ensure no further unauthorised charges appear.
Support and next steps
- If you need help cancelling or requesting a refund, use the Fabulous Help Center: Fabulous Help Center.
- For refund requests via the Help Center: How to request a refund.
- For managing subscriptions guidance: Managing subscriptions.
Address
Company postal address
FABULOUS LTD
Valence Avenue 128, RM8 1TL Dagenham, United Kingdom
Using the address
You can send written cancellation requests or correspondence to the postal address above for international mail from New Zealand.
For faster processing, also submit cancellation or refund requests via the in-app "Contact Us" or the Help Center web forms.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.