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Cancel G-PLANS
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Cancellation service #1 in New Zealand
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I hereby notify you of my decision to terminate the contract relating to the G-Plans service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel G-Plans: Easy Method
What is G-Plans
Overview
G‑Plans is a nutrition and personalised meal/medication subscription service that provides tailored plans, member support, and optional physical products. It operates via its website, mobile apps, and third‑party app stores.
How it is sold
G‑Plans sells subscriptions directly on its website and through the iOS App Store and Google Play Store. Physical products and medical services may be ordered as part of some plans.
How to cancel G-Plans
Cancel a web (direct) subscription
- Call G‑Plans toll‑free at 619 220 9009 (8 AM - 8 PM Eastern) to request cancellation.
- Or use live chat on the G‑Plans site: g-plans.com refunds & support.
- Confirm cancellation, request written confirmation, and note any case/reference number provided.
Cancel an App Store (iOS) subscription
- Open your Apple ID subscription settings and turn off auto‑renewal for G‑Plans.
- Auto‑renewal must be disabled at least 24 hours before the subscription period ends to avoid the next charge.
- Apple manages App Store subscriptions and refunds; contact Apple if you need help: G‑Plans on the App Store.
Cancel a Google Play subscription
- Cancel via the Google Play Store app or the app’s subscription/manage interface.
- Google processes Play purchases, cancellations, and refund requests; follow Google Play’s prompts or help pages for disputes.
- For guidance see: how to cancel via App Store or Google Play.
What happens when you cancel
Access after cancellation
If you cancel, access typically continues until the end of the paid billing period unless otherwise stated in your plan terms.
For App Store or Google Play subscriptions, access ends according to the platform billing cycle after you turn off auto‑renew.
Renewal and billing
Canceling stops future auto‑renewals but does not automatically refund past charges unless you qualify under the refund rules.
Keep confirmation of cancellation and any reference numbers in case charges continue and you need to dispute them with your payment provider.
Data and account information
Account data is generally retained under G‑Plans terms; request account closure explicitly if you want personal data deleted.
If you want data removed, ask support when you cancel and ask for written confirmation of any data deletion or retention policy applied to your account.
Will I get a refund?
Direct purchases and the 30‑day guarantee
G‑Plans Pro plan purchased directly from G‑Plans includes a 30‑day money‑back guarantee (full refund of USD 39.99) if cancelled within that period.
To claim this, contact support promptly and provide proof of purchase; refer to G‑Plans refunds & returns.
Plans and exceptions
- Power Plan and Annual Plan (discounted longer‑term plans) are not eligible for the 30‑day money‑back guarantee.
- Membership Satisfaction Guarantee: if not 100% pleased, contact support to cancel membership and request refunds of membership fees paid in the prior six months; medication and provider/medical fees are excluded.
- Physical products, medications, or medical services with processed orders are non‑refundable unless faulty or specifically eligible under the returns policy.
Returns, restocking and damaged items
- Physical products returned unopened within 30 days require an RMA and incur a USD 5.95 restocking fee.
- Refunds for returns are processed 3 - 5 business days after the return is received and accepted.
- Damaged or delayed items may be eligible for remedy by contacting customer service and following the refunds policy: refunds policy.
Platform purchases (App Store / Google Play)
Subscriptions purchased through Apple or Google are subject to platform refund rules; G‑Plans cannot override those platform policies.
If you bought via an app store, request refunds through Apple or Google before contacting G‑Plans for platform purchase disputes.
G-Plans plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription (via App Store) | NZ$67.99 | Monthly | Full access via in‑app purchase to G‑Plans app features in NZ App Store |
| Managed Plan (via App Store) | NZ$99.99 | Presumably Monthly | Different tier available as in‑app purchase |
| Official site pricing (reference) | USD $129.99 / month | Monthly | Listed on the official site; local App Store pricing may vary |
Notes on pricing
App Store prices are local NZD storefront amounts and may differ from USD site prices.
Always check the exact price and recurring billing details before confirming any purchase.
Your consumer rights in New Zealand
Key legal protections
Under New Zealand law, consumers have rights under the Consumer Guarantees Act and the Fair Trading Act that protect against misleading conduct and unfair contract terms.
Automatic renewals, disclosure and unfair terms
- Automatic renewal and bait‑and‑switch practices can be reviewed as unfair; merchants must clearly disclose ongoing charges.
- If cancellation or refunds are not available or clearly disclosed, that may breach NZ consumer law.
How to escalate problems
- If you believe pricing or subscriptions were misleading, file a complaint with the Commerce Commission or seek dispute resolution.
- You can also raise chargebacks or disputes with your bank/payment provider under NZ chargeback procedures if necessary.
Customer experiences
Positive feedback
Many users on Trustpilot describe G‑Plans staff as helpful, professional and responsive, and report good program results and support.
Positive reviews often note progress and satisfaction with coaching and communication.
Negative feedback
Other reports describe billing problems, unexpected charges, and delays in medication delivery.
Complaints on forums include alleged bait‑and‑switch tactics, unsolicited deliveries, opaque pricing, and difficulty obtaining refunds or cancellations.
Balance and action
If you see mixed reviews, document your case clearly, keep receipts and cancellation confirmations, and use platform or bank dispute channels if direct resolution fails.
Documentation checklist
What to gather before contacting support
- Order number, subscription ID or invoice.
- Account email used to sign up and screenshots of subscription status.
- Payment proof (card/bank statement) showing the charge you want refunded.
Additional helpful items
- Any chat transcripts or email exchanges with G‑Plans support.
- Shipping tracking, photos of damaged goods, and receipts for physical product returns.
Common mistakes
Failing to cancel in the right place
A common error is turning off the subscription on the website while the charge was made via the App Store or Google Play; platform purchases require cancellation through that platform.
Missing cancellation windows
Some subscriptions require disabling auto‑renewal 24 hours before the period ends (App Store). Missing that window can result in an unwanted renewal charge.
Not keeping records
Not saving confirmation emails, chat logs or receipts makes disputes harder to resolve. Always request and keep written confirmation when you cancel.
Comparative recap
Quick comparison
| Purchase channel | How to cancel | Refund eligibility |
|---|---|---|
| G‑Plans website (direct) | Call 619 220 9009 or use live chat on the site. | Pro plan: 30‑day money‑back (USD 39.99). Power/Annual: not eligible. Physical orders: subject to returns policy. |
| App Store (iOS) | Cancel via Apple ID subscription settings; turn off auto‑renew ≥24 hours before period end. | Refunds handled by Apple; G‑Plans cannot override App Store refund decisions. |
| Google Play (Android) | Cancel via Google Play Store or app subscription manager. | Google handles cancellations and refunds for Play purchases. |
Takeaway
Always cancel via the channel you used to buy, keep proof, and check platform refund rules if you purchased through an app store.
After cancelling
Follow‑up steps
Keep written confirmation of cancellation and save any case numbers. Monitor your card statement for unexpected charges after cancellation.
Helpful links and contacts
- G‑Plans refunds policy: g-plans.com refunds policy
- Refunds & returns (store): shop.g-plans.com refunds & returns
- App Store listing: G‑Plans on the App Store
- How to cancel via app stores: cancellation guide for App Store / Google Play
Address
Legal / notices
G‑Plans Inc., 8605 Santa Monica Blvd PMB 32223, West Hollywood, CA 90069‑4109, United States.
How to use the address
Use the legal address for formal notices or postal correspondence relating to cancellations or consumer disputes.