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Cancel MEDILISK
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Medilisk service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Medilisk: Easy Method
What is Medilisk
Overview
Medilisk (MediLisk) is an online retailer that sells respiratory relief products, including the Lung Cleansing Spray, and offers a subscription "Health Rewards Membership".
The company operates primarily via its website and lists a US address; membership, pricing, and return policies are published on its site.
Products and services
Products are sold through the Medilisk website and via membership plans that offer VIP pricing, priority support, and early access to releases.
Medilisk lists USD pricing and a monthly Health Rewards Membership with a free trial on its website.
How to cancel Medilisk
Cancel website membership
- Email info@medilisk.com stating you wish to cancel your membership and include your full name, order number, and email used for the account.
- Or cancel directly through your account portal on the Medilisk website (web membership only).
- Keep confirmation emails or screenshots proving your cancellation request and any confirmation from Medilisk.
App Store / Google Play and other channels
- Medilisk policies publicly document website cancellation only; no clear instructions are given for cancellations via the App Store or Google Play.
- If you were billed through Apple or Google, cancel via your Apple ID or Google Play subscriptions page and contact those stores for refunds or disputes.
- If you can’t cancel or continue to be charged, contact your card issuer or payment provider to dispute recurring charges after you have tried cancelling.
What happens when you cancel
Access and billing
Cancelling a Medilisk website membership should stop future billing for that account, but exact access terms (immediate vs. end of billing period) are not explicitly detailed in Medilisk public policy.
Monitor your account and bank statements for any post-cancellation charges and save cancellation confirmations.
Data and account status
Medilisk does not publish detailed data-retention policies for cancelled accounts on its public pages.
Export or save important account information and correspondence before cancelling, and request account deletion if required under privacy rules.
Will I get a refund?
Medilisk refund policy (website orders)
Medilisk offers a 100% unconditional 30-day money-back guarantee on web orders when products are unused, returned in original packaging, and within 30 days of receipt.
Refunds are processed after contacting Medilisk support and following their return instructions.
Exceptions and dispute options
- There is no mention of a 14-day statutory cooling-off right in Medilisk public policy; the stated return window is 30 days only.
- Some customers report partial refunds, long disputes, or needing to escalate via PayPal, their bank, or credit card provider.
- If you encounter problems, gather evidence and consider lodging a chargeback or a dispute with your payment provider.
Medilisk plans and pricing
Plan summary
| Plan | Price | Period | Features |
|---|---|---|---|
| Health Rewards Membership | US$29.95 per month (after 30-day free trial) | Monthly | Access to VIP pricing, priority support, exclusive new product releases |
Notes on pricing
Prices on the Medilisk site are listed in USD; no NZD pricing was provided publicly.
New Zealand customers should expect currency conversion through their card or payment provider when being charged.
Your consumer rights in New Zealand
Relevant New Zealand laws
Key laws include the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA), which protect consumers against misleading conduct and guarantee certain standards for goods and services.
These laws apply to traders supplying goods or services to NZ consumers, but Medilisk’s public policies do not explicitly reference compliance with NZ law.
How these rights may help you
- If goods are faulty, not as described, or not fit for purpose, you may have remedies under the CGA regardless of a seller’s stated policy.
- For unfair or misleading subscription practices, you may report the matter to MBIE or seek advice from Citizens Advice Bureau NZ.
- If the merchant is overseas, you can still use your card issuer’s dispute/chargeback process and contact NZ consumer bodies for guidance.
Customer experiences
Positive reports
- Many customers report the Lung Cleansing Spray helped with mucus, asthma or breathing comfort.
- Several reviewers praise responsive customer support for replacements and occasional complimentary items.
Negative reports
- Recurring complaints concern unexpected recurring membership charges (often US$29.95/month) and difficulty cancelling subscriptions.
- Customers also report issues with refunds, including partial refunds and long disputes requiring escalation via payment providers.
Documentation checklist
Before you cancel
- Order number, purchase date, and the email used for the account.
- Screenshots of subscription pages, trial start date, and any terms that mention recurring billing.
- Payment receipts or card statements showing charges.
For refund or dispute
- Photos of unopened product packaging (if returning goods) and proof of shipment when you return items.
- All correspondence with Medilisk (emails, chat logs), plus any cancellation confirmation.
- Records of attempts to cancel via the website or app stores, and timestamps for each attempt.
Common mistakes
Assuming app-store cancellation is automatic
Some customers assume cancelling on Medilisk’s website cancels Apple or Google subscriptions. This may not be true; App Store and Google Play manage their own subscriptions.
Always check the platform (Apple/Google) where the payment is processed and cancel there if necessary.
Waiting too long to act
Delaying returns beyond the 30-day window or not saving proof of cancellation reduces your options for a full refund.
Also, failing to contact your payment provider promptly can make chargebacks or disputes harder to resolve.
Comparative recap
Quick comparison table
| Topic | Medilisk policy | What NZ consumers should expect |
|---|---|---|
| Cancellation methods | Email info@medilisk.com or via web account portal (website membership). | Also check Apple/Google subscriptions if billed through those platforms and use payment-provider dispute options if needed. |
| Refund window | 30-day unconditional money-back guarantee for unused web orders in original packaging. | NZ laws may provide additional remedies for faulty or misrepresented goods under the CGA. |
| Pricing | Listed in USD; Health Rewards US$29.95/month after a 30-day trial. | Expect currency conversion; no NZD pricing provided. |
| Compliance with NZ law | No explicit NZ law compliance statements in public policies. | You retain statutory rights under NZ consumer law and can seek advice from MBIE or CAB. |
| Public reviews | Mixed: product effectiveness and good support vs. recurring charge and refund complaints. | Prepare documentation and monitor billing to reduce risk of unwanted charges. |
After cancelling
Next steps you should take
Save and store your cancellation confirmation and check your bank or card statements for further charges for at least two billing cycles.
If you are charged after cancelling, contact Medilisk immediately and then your card issuer or payment provider to open a dispute if needed.
Helpful links and contacts
- Medilisk cancellation policy
- Medilisk FAQs
- Trustpilot reviews for Medilisk
- MBIE (Ministry of Business, Innovation & Employment) - New Zealand
- Citizens Advice Bureau (NZ)
Address
Company address (publicly listed)
MediLisk (Prime Commerce LLC)
191 Main Street #2023, Port Washington, NY 11050, United States
How to use this address
This US address is for correspondence listed on Medilisk pages; it does not replace the need to follow online cancellation instructions or use local dispute channels if you are in New Zealand.
If you plan to send returns or complaints by post, confirm the required address and return authorisation with Medilisk first.