Cancel Medilisk: Easy Method

What is Medilisk

Overview

Medilisk (MediLisk) is an online retailer that sells respiratory relief products, including the Lung Cleansing Spray, and offers a subscription "Health Rewards Membership".

The company operates primarily via its website and lists a US address; membership, pricing, and return policies are published on its site.

Products and services

Products are sold through the Medilisk website and via membership plans that offer VIP pricing, priority support, and early access to releases.

Medilisk lists USD pricing and a monthly Health Rewards Membership with a free trial on its website.

How to cancel Medilisk

Cancel website membership

• Email [email protected] stating you wish to cancel your membership and include your full name, order number, and email used for the account.
• Or cancel directly through your account portal on the Medilisk website (web membership only).
• Keep confirmation emails or screenshots proving your cancellation request and any confirmation from Medilisk.

App Store / Google Play and other channels

• Medilisk policies publicly document website cancellation only; no clear instructions are given for cancellations via the App Store or Google Play.
• If you were billed through Apple or Google, cancel via your Apple ID or Google Play subscriptions page and contact those stores for refunds or disputes.
• If you can’t cancel or continue to be charged, contact your card issuer or payment provider to dispute recurring charges after you have tried cancelling.

What happens when you cancel

Access and billing

Cancelling a Medilisk website membership should stop future billing for that account, but exact access terms (immediate vs. end of billing period) are not explicitly detailed in Medilisk public policy.

Monitor your account and bank statements for any post-cancellation charges and save cancellation confirmations.

Data and account status

Medilisk does not publish detailed data-retention policies for cancelled accounts on its public pages.

Export or save important account information and correspondence before cancelling, and request account deletion if required under privacy rules.

Will I get a refund?

Medilisk refund policy (website orders)

Medilisk offers a 100% unconditional 30-day money-back guarantee on web orders when products are unused, returned in original packaging, and within 30 days of receipt.

Refunds are processed after contacting Medilisk support and following their return instructions.

Exceptions and dispute options

• There is no mention of a 14-day statutory cooling-off right in Medilisk public policy; the stated return window is 30 days only.
• Some customers report partial refunds, long disputes, or needing to escalate via PayPal, their bank, or credit card provider.
• If you encounter problems, gather evidence and consider lodging a chargeback or a dispute with your payment provider.

Medilisk plans and pricing

Plan summary

Notes on pricing

Prices on the Medilisk site are listed in USD; no NZD pricing was provided publicly.

New Zealand customers should expect currency conversion through their card or payment provider when being charged.

Your consumer rights in New Zealand

Relevant New Zealand laws

Key laws include the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA), which protect consumers against misleading conduct and guarantee certain standards for goods and services.

These laws apply to traders supplying goods or services to NZ consumers, but Medilisk’s public policies do not explicitly reference compliance with NZ law.

How these rights may help you

• If goods are faulty, not as described, or not fit for purpose, you may have remedies under the CGA regardless of a seller’s stated policy.
• For unfair or misleading subscription practices, you may report the matter to MBIE or seek advice from Citizens Advice Bureau NZ.
• If the merchant is overseas, you can still use your card issuer’s dispute/chargeback process and contact NZ consumer bodies for guidance.

Customer experiences

Positive reports

• Many customers report the Lung Cleansing Spray helped with mucus, asthma or breathing comfort.
• Several reviewers praise responsive customer support for replacements and occasional complimentary items.

Negative reports

• Recurring complaints concern unexpected recurring membership charges (often US$29.95/month) and difficulty cancelling subscriptions.
• Customers also report issues with refunds, including partial refunds and long disputes requiring escalation via payment providers.

Documentation checklist

Before you cancel

• Order number, purchase date, and the email used for the account.
• Screenshots of subscription pages, trial start date, and any terms that mention recurring billing.
• Payment receipts or card statements showing charges.

For refund or dispute

• Photos of unopened product packaging (if returning goods) and proof of shipment when you return items.
• All correspondence with Medilisk (emails, chat logs), plus any cancellation confirmation.
• Records of attempts to cancel via the website or app stores, and timestamps for each attempt.

Common mistakes

Assuming app-store cancellation is automatic

Some customers assume cancelling on Medilisk’s website cancels Apple or Google subscriptions. This may not be true; App Store and Google Play manage their own subscriptions.

Always check the platform (Apple/Google) where the payment is processed and cancel there if necessary.

Waiting too long to act

Delaying returns beyond the 30-day window or not saving proof of cancellation reduces your options for a full refund.

Also, failing to contact your payment provider promptly can make chargebacks or disputes harder to resolve.

Comparative recap

Quick comparison table

After cancelling

Next steps you should take

Save and store your cancellation confirmation and check your bank or card statements for further charges for at least two billing cycles.

If you are charged after cancelling, contact Medilisk immediately and then your card issuer or payment provider to open a dispute if needed.

Helpful links and contacts

• Medilisk cancellation policy
• Medilisk FAQs
• Trustpilot reviews for Medilisk
• MBIE (Ministry of Business, Innovation & Employment) - New Zealand
• Citizens Advice Bureau (NZ)

Address

Company address (publicly listed)

MediLisk (Prime Commerce LLC)

191 Main Street #2023, Port Washington, NY 11050, United States

How to use this address

This US address is for correspondence listed on Medilisk pages; it does not replace the need to follow online cancellation instructions or use local dispute channels if you are in New Zealand.

If you plan to send returns or complaints by post, confirm the required address and return authorisation with Medilisk first.