Cancel NUTRAFOL online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Nutrafol service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Nutrafol: Easy Method
What is Nutrafol
Overview
Nutrafol is a consumer hair-health brand offering supplements and programs that target hair wellness through nutritional ingredients and lifestyle guidance.
Products and services
Products include daily oral supplements sold as subscriptions or one-time purchases, with personalized plans available depending on hair concerns.
How to cancel Nutrafol
Cancel via your Nutrafol account
- Sign in at nutrafol.com.
- Go to your account or subscriptions page and select the subscription you wish to cancel.
- Follow on-screen prompts to stop future shipments and confirm cancellation.
Cancel by email or written notice
- If you cannot access an account, contact Nutrafol support through the website or email for assistance.
- For formal written notices, Nutrafol’s Terms of Use direct users to send notices to their New York address (see Address section below).
- Include your full name, account email, order number, and a clear statement that you wish to cancel.
What happens when you cancel
Account and order access
After cancelling, you will retain access to your account unless you request deletion.
Existing shipments already processed may still be delivered; cancellation typically prevents future renewals only.
Billing and renewals
Recurring billing should stop after cancellation takes effect, but timing can vary by payment processor.
Check your bank or card statements and contact support immediately if unexpected charges occur.
Will I get a refund?
General refund policy
Refunds depend on Nutrafol’s terms of sale, the payment method, and whether the product has been shipped or used.
Subscription cancellations commonly stop future charges but do not always trigger automatic refunds for prior shipments.
Exceptions and timelines
- Refunds for faulty or misdescribed goods are handled under the company policy and New Zealand consumer law.
- Returns may be required for a refund; unopened condition and original packaging are often requested.
- Timeframes for refunds depend on the merchant and your bank; expect processing to take several business days to weeks.
Nutrafol plans and pricing
Plan types
Nutrafol offers recurring subscription plans and one-time purchase options, sometimes with trial or bundle offers.
Pricing overview
| Plan | Type | Price (NZD) |
|---|---|---|
| Monthly subscription | Recurring shipment | Varies |
| One-time purchase | Single order | Varies |
| Clinical or professional lines | Specialized formulations | Varies |
Your consumer rights in New Zealand
Key protections under NZ law
Under the Consumer Guarantees Act and related regulations, goods must be of acceptable quality, fit for purpose, and as described.
If a product is faulty or not as described you may be entitled to a repair, replacement, or refund.
Unfair contract terms and refunds
- Terms that are unfair or misleading may not be enforceable in New Zealand.
- You also have protections for automatic renewals; clear cancellation methods must be provided.
- If you believe your rights are breached, contact Consumer Protection NZ or Consumer NZ for guidance.
Customer experiences
Positive feedback
Some customers report improvements in hair thickness and quality after consistent use and appreciate tailored subscription convenience.
Positive reviews frequently mention helpful customer service and clear subscription management through the website.
Common complaints
Complaints often relate to perceived cost, variable individual results, or confusion about cancellation timing and refund eligibility.
Delays in refund processing and difficulty confirming cancellations are commonly reported issues.
Documentation checklist
What to have ready before cancelling
- Account email and password used to sign in.
- Order number(s) for recent purchases or shipments.
- Payment method details or receipts showing charges to dispute.
Proofs to collect if disputing a charge
- Screenshots of your subscription page showing cancellation status or messages.
- Copies of emails exchanged with support, and tracking numbers for returns.
- Bank or card statements showing dates and amounts of charges.
Common mistakes
Missing the cancellation window
Customers sometimes attempt to cancel after an order has already been processed, which can result in receiving another shipment.
Always check the next shipment date in your account and cancel before processing starts to avoid extra charges.
Not confirming cancellation
Another frequent error is assuming a cancellation request was completed without receiving confirmation.
Always retain confirmation messages or screenshots and verify your next billing statement to ensure charges have stopped.
Comparative recap
Overview comparison
The table below summarizes Nutrafol versus typical alternatives in the hair supplement market.
Key differences
| Feature | Nutrafol | Typical alternatives |
|---|---|---|
| Product focus | Nutraceutical approach with targeted formulas | Many alternatives use single-ingredient supplements or topical products |
| Subscription model | Available with online account management | Common among competitors; terms and flexibility vary |
| Pricing transparency | Price varies by plan and region | Some alternatives show fixed local pricing or frequent discounts |
| Customer support | Support via website and email; written notices to NY address | Support quality varies; some local providers offer in-country service |
After cancelling
Follow-up actions
- Save any cancellation confirmation and monitor your bank/card statements for unexpected charges.
- If you receive an unwanted shipment, contact support promptly and follow return instructions.
Helpful resources and alternatives
- Nutrafol support and account login: nutrafol.com
- Consumer NZ (independent advice): consumer.org.nz
- New Zealand government consumer rights: consumerprotection.govt.nz
Address
For written notices
Per Nutrafol’s Terms of Use, written notices may be sent to their U.S. address for formal communications.
Contact options for New Zealand customers
There is no dedicated New Zealand postal address listed for cancellations; NZ customers are advised to use their online account or contact support first.
Mailing address for written notices:
Nutrafol, 236 5th Avenue, 7th floor, New York, NY 10001, United States
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.