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I hereby notify you of my decision to terminate the contract relating to the Snorelab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Snorelab: Easy Method
What is Snorelab
Overview
SnoreLab is a smartphone app that records and scores snoring to help users measure and reduce it. It is developed by Reviva Softworks Ltd (UK-based).
Primary features
The app offers night recordings, snore scoring, trends and, for paid users, full‑night recording and cloud backup. Subscriptions are handled through app stores rather than directly by SnoreLab.
How to cancel Snorelab
iOS (App Store) cancellation
- Open Settings on your iPhone or iPad.
- Tap your name > Subscriptions > SnoreLab.
- Turn off Auto‑Renew / Tap Cancel Subscription at least 24 hours before the period ends.
- SnoreLab does not handle payments directly; cancellations must be done via Apple. See the App Store listing: SnoreLab on the App Store.
Android (Google Play) cancellation
- Open the Google Play Store app.
- Tap your profile > Payments & subscriptions > Subscriptions > SnoreLab.
- Select Cancel subscription and follow prompts.
- If you need guidance from Google, use Google Play Help or follow in‑store prompts for subscription management.
Web / SnoreLab account notes
Deleting the SnoreLab app or stopping use on the web does not cancel an app‑store subscription. There is no web‑side cancellation button for store subscriptions.
All recurring billing for in‑app purchases must be cancelled through the platform (Apple or Google Play) used to buy the subscription. See SnoreLab Terms: SnoreLab Terms of Use.
What happens when you cancel
Access after cancellation
When you cancel, you keep access to premium features until the current paid period ends. Your subscription will not renew at the next billing date.
Renewal and billing
Auto‑renewal is turned off on the store and no further charges will occur after the current period. Ensure you cancel at least 24 hours before period end for App Store subscriptions.
Data and recordings
Your past recordings and local data remain on your device unless you delete them or remove cloud backups. Deleting the app does not necessarily erase cloud data; check account settings for backups.
Will I get a refund?
SnoreLab refund policy
SnoreLab does not provide refunds for partial billing periods; you retain access until the period end. This is stated in their Terms of Use.
App Store and Google Play exceptions
- Refunds may be available through Apple or Google Play depending on their policies and decisions.
- To request a refund, contact the store where you purchased the subscription (Apple Support or Google Play Help).
Cooling‑off rights
There is no universal 14‑day cooling‑off right under SnoreLab’s policy unless you are in the UK or EU where those regional rules may apply.
New Zealand users should note SnoreLab’s stated policy does not grant a specific 14‑day digital cooling‑off period for NZ purchases.
Snorelab plans and pricing
Typical plans
Official NZD prices were not available in the store listings used for this guide. The table below shows commonly reported approximate prices converted from USD.
Price notes
Local App Store prices and exchange rates can change. The amounts below are estimates and for guidance only.
| Plan | Approx. Price (NZD) | Period | Features |
|---|---|---|---|
| Monthly | ≈ NZ$8 - 9 (estimate) | Monthly | SnoreLab Premium via in‑app purchase (Full‑Night Recording, Trends, Cloud Backup) |
| Annual | ≈ NZ$45 - 50 (estimate) | Annual | SnoreLab Premium annual subscription |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law, including the Consumer Guarantees Act, provides mandatory protections that cannot be waived by SnoreLab’s Terms.
What this means for you
- SnoreLab’s Terms acknowledge they respect locally mandatory rights.
- If a service is faulty or not as described, NZ consumer law may provide remedies beyond the app’s stated refund policy.
How to enforce rights
If you believe your statutory consumer rights have been breached, you can contact consumer protection authorities in New Zealand or seek advice from Citizens Advice Bureau/Kiwi resources.
Customer experiences
Positive reports
App Store reviews commonly praise SnoreLab for ease of use and helpful tracking. Many users report improved awareness and reduced snoring using the app’s guidance.
Negative reports
Community posts note issues such as oversensitivity to ambient noise, exaggerated snore loudness, and occasional failed or incomplete recordings.
Balanced takeaway
Overall user feedback is mixed-to-positive: useful for tracking trends, but accuracy can vary depending on environment and device. Consider testing the app for several nights before judging results.
Documentation checklist
What to have ready
- Record of the purchase (App Store or Google Play receipt).
- Your Apple ID or Google account email used to buy SnoreLab.
- Subscription name (SnoreLab Premium) and purchase date.
- Any correspondence with SnoreLab support, if applicable.
When requesting refunds or help
- Use the store’s refund request system and attach receipts/screenshots.
- Keep notes of cancellation times to prove you cancelled before renewal if relevant.
Common mistakes
Assuming deleting the app cancels subscription
Deleting the SnoreLab app does not cancel the subscription. Many users accidentally continue to be billed because they removed the app instead of cancelling via the store.
Missing the cancellation window
On iOS, failing to turn off auto‑renew at least 24 hours before the period end can result in an unintended renewal. Always check renewal dates and cancel early.
Expecting a SnoreLab‑issued refund
Expecting refunds directly from SnoreLab can lead to delays; in most cases refunds must be requested from Apple or Google Play depending on where you purchased.
Comparative recap
Quick comparison
The table below summarises cancellation routes, refund options and access after cancelling for the main purchase methods.
How to act
Choose the row matching where you bought the subscription and follow the listed steps to cancel or request a refund.
| Purchase Method | How to Cancel | Refunds Possible Via | Access After Cancel |
|---|---|---|---|
| Apple App Store (iOS) | Subscriptions in iTunes/App Store settings; turn off auto‑renew ≥24 hours before period end. (App Store listing) | Request via Apple Refund/Support | Keep access until current billing period ends |
| Google Play (Android) | Google Play Store > Subscriptions > SnoreLab > Cancel Subscription (via Play Store app) | Request via Google Play Help/Refund process | Keep access until current billing period ends |
| Web / SnoreLab account | No direct web cancellation for store subscriptions; cancel through the store used to buy. | Depends on store used for purchase | Keep access until current billing period ends |
After cancelling
Confirm cancellation
Always check your App Store or Google Play subscription list to confirm the subscription shows as cancelled and note the access end date.
Useful links
Address
Company address
Reviva Softworks Ltd, 10c Printing House Yard, Hackney Road, London, E2 7PR, United Kingdom.
Contact notes
SnoreLab is UK‑based and does not provide a New Zealand postal address for cancellations. Use the app store channels for subscription management and any store dispute resolution.