Cancel Guitartuna: Easy Method

What is Guitartuna

Overview

GuitarTuna is a mobile app by Yousician Ltd that provides a chromatic tuner, metronome, chord library and practice tools for guitar and other instruments.

Main features

The app includes tuning for multiple instruments and learning tools such as Ear Trainer and Jams, plus paid tiers with additional lessons and tools.

How to cancel Guitartuna

Cancel via Apple App Store

• Open iPhone/iPad Settings and tap Your Name.
• Go to Subscriptions → GuitarTuna → Cancel Subscription.
• Note: uninstalling the app or deleting your GuitarTuna account does not cancel Apple subscriptions.
• Support article: How to cancel (Apple).

Cancel via Google Play

• Open Google Play Store → Menu → Subscriptions.
• Select GuitarTuna: Tune & Play Guitar → Cancel subscription and confirm.
• Do not rely on uninstalling the app to stop Google Play renewals.
• Support article: How to cancel (Google Play).

Cancel via GuitarTuna website

• Sign in at GuitarTuna with your email/password or via Apple/Google.
• Go to Membership and choose "Cancel subscription", then confirm.
• Deleting your account does not cancel subscriptions; follow the membership steps instead.
• Support article: How to cancel (website).

What happens when you cancel

Access after cancellation

After cancelling, your paid subscription typically remains active until the end of the current billing period.

You can continue to use paid features until the expiry date shown in your account or app store subscription details.

Data and account effects

Cancelling a subscription does not automatically delete your GuitarTuna account or data.

If you want to remove account data, follow the account deletion process separately - this does not stop billing unless you cancelled the subscription first.

Will I get a refund?

Official policy and general practice

GuitarTuna uses auto-renewing subscriptions and its publicly available materials do not state a standard 14-day refund policy for digital subscriptions.

Free trial unused portions are generally forfeited if you convert to a paid plan.

Exceptions and dispute options

• Refunds are uncommon and users have reported denied refund requests for unexpected annual charges.
• If you believe a charge is unauthorised, contact your payment provider (Apple, Google or your card issuer) to request a dispute.
• For App Store or Google Play purchases, you may also request a refund via Apple/Google support channels.

Guitartuna plans and pricing

Price list (NZD)

Notes on pricing

Prices are taken from the New Zealand App Store listings and are shown in NZD.

Subscriptions auto-renew until turned off; free trials may apply to some plans.

Your consumer rights in New Zealand

Applicable laws

New Zealand consumer protection is governed by the Consumer Guarantees Act and the Fair Trading Act.

These laws protect against misleading behaviour and require goods and services to be as described.

Digital subscriptions and cooling-off

• A 14-day 'cooling-off' right exists for some contracts, but digital subscriptions may fall outside automatic cooling-off unless explicitly offered.
• GuitarTuna’s published terms do not guarantee a statutory 14-day refund for subscriptions.
• If you face unauthorised charges, contact your payment provider and consider lodging a dispute under your card or app store policies.

Customer experiences

Positive feedback

Many users praise GuitarTuna’s accurate tuner, multiple instrument support and beginner-friendly tools.

Extras like Ear Trainer and Jams are commonly mentioned as useful additions to practice routines.

Negative feedback

Common complaints include aggressive subscription prompts, features locked behind paywalls, and intrusive pop-ups.

Several users report difficulties with unexpected auto-renewals, denied refund requests, and occasional tuning or UI regressions after updates.

Documentation checklist

What to gather before contacting support

• Receipt or invoice from Apple, Google Play or GuitarTuna (email or app store purchase history).
• Account email address and username used for GuitarTuna.
• Dates of charge(s), amount charged and last four digits of the payment card.
• Screenshots of subscription page, billing statement and any in-app messages.
• Copies of previous support requests and responses, if any.

How this helps

Having clear evidence speeds up requests to the app store, your bank, or GuitarTuna support.

It is especially useful if you need to open a dispute or request a refund with your payment provider.

Common mistakes

Assuming uninstall = cancel

Many users remove the app thinking the subscription stops; app deletion does not stop App Store or Google Play renewals.

Always cancel subscriptions through the store or GuitarTuna membership page.

Deleting account before cancelling

Some users delete their GuitarTuna account and later discover the subscription still renews via Apple/Google.

Cancel the subscription first, then delete your account if you wish to remove data.

Comparative recap

At-a-glance summary

Key takeaway

Cancelling via the platform where you purchased (Apple/Google) is the primary route to stop renewals.

If you need a refund, start with the payment platform that processed the charge.

After cancelling

Check and monitor

• Verify the subscription shows as cancelled in your Apple or Google account or on the GuitarTuna website.
• Monitor your bank/card statement for any further charges over the next billing cycle.

Helpful links and next steps

• How to cancel GuitarTuna subscriptions: support.yousician.com - cancelling
• Account deletion and data: support.yousician.com - delete account
• If you were charged via Apple, request a refund from Apple: App Store listing

Address

Company

Yousician Ltd (developer of GuitarTuna).

Postal address

Siltasaarenkatu 16, 00530 Helsinki, Finland.