Cancel Monstercat: Easy Method

What is Monstercat

Overview

Monstercat is an independent electronic music label and subscription service that offers music, downloads, and creator-friendly licensing through its Monstercat Gold program.

Service highlights

Gold includes access to claim-safe music for content creators, downloads, shop discounts, early access, and community perks.

How to cancel Monstercat

If you subscribed via the Monstercat website

• Log into your account at the Monstercat website.
• Go to My User Settings → Gold Subscription → Manage or Cancel Subscription.
• Follow the on-screen prompts to confirm cancellation.

If you subscribed via a mobile app store

• Apple App Store: Cancel through your iOS device settings under Subscriptions; deleting the app does not cancel the subscription.
• Google Play Store: Cancel via Google Play app > Subscriptions.
• Ensure you cancel via the store used to purchase; Monstercat cannot cancel store-managed subscriptions for you.

What happens when you cancel

Access after cancellation

When you cancel, access to Monstercat Gold typically continues until the end of the current billing period.

Your membership benefits remain active through that paid period; new charges will not occur after cancellation.

Data, content and claims

Content downloaded during an active subscription remains subject to Monstercat's licensing terms.

Some users report that videos uploaded during an active Gold subscription remain monetized after cancellation; copyright claim outcomes can vary.

Will I get a refund?

Subscription refunds

Monstercat does not publish a formal public refund policy for Gold subscriptions, which implies subscription payments are generally non-refundable.

Cancel to avoid future charges; refunds for past subscription periods are unlikely unless the store (Apple/Google) provides one.

Merchandise and event refunds

• Website merchandise: Returns accepted within 30 days of shipment if items are unopened, unworn, and undamaged. Monstercat return policy.
• International returns: Buyer usually covers return shipping costs.
• Event merchandise: Sales at events (e.g. festivals) are generally final; defective items may be considered for refund or exchange at Monstercat's discretion.

Monstercat plans and pricing

Price overview

Official New Zealand Dollar prices are not published by Monstercat; the figures below are estimated conversions from USD pricing.

Plan features

Both monthly and annual plans include creator-safe music, downloads, shop discounts, early access, and community perks.

Your consumer rights in New Zealand

Key laws that protect you

Under New Zealand law, the Consumer Guarantees Act and Fair Trading Act require goods and services to be of acceptable quality and not misleading.

These laws can apply to digital products if services are faulty or misrepresented.

How to escalate a dispute

• Seek advice from Citizens' Advice Bureau or your local Community Law Centre.
• If unresolved, escalate to the Disputes Tribunal for claims up to NZ$30,000, or use other dispute resolution options outlined on government sites. Consumer rights (govt.nz).
• Refer to the Commerce Commission guidance on consumer rights and unfair contract terms. Commerce Commission.

Customer experiences

Positive feedback

Long-term subscribers praise Monstercat’s music selection and community perks.

Some users report that videos uploaded while Gold was active remain monetized after cancellation.

Negative feedback

Several users report ongoing copyright claims on YouTube even while subscribed to Gold and difficulty resolving claims via support channels.

Other common issues include account access problems such as login errors or two-factor authentication difficulties when managing subscriptions.

Documentation checklist

Account and billing documents

• Monstercat account email and username.
• Order number or subscription confirmation email.
• Payment receipts or bank/App Store/Google Play statements showing the charge.

Support evidence

• Screenshots of subscription status in your Monstercat account or app store subscription page.
• Screenshots of any error messages or correspondence with Monstercat support.
• Product photos for merchandise returns, including packaging and condition if claiming a defect.

Common mistakes

Assuming deleting the app cancels subscription

Many users delete the Monstercat app and assume the subscription is cancelled; for App Store or Google Play purchases you must cancel via the store’s subscription settings.

Always confirm cancellation in the store or your Monstercat account to stop future billing.

Missing proof for refunds or disputes

Users sometimes contact support without receipt, order number, or screenshots, which slows resolution.

Prepare payment receipts and screenshots before contacting support or before escalating to a consumer agency.

Comparative recap

Quick comparison

The table below summarises key differences between monthly and annual Gold plans and refund expectations.

What to expect

Use this table to quickly check price, billing cadence, and refund likelihood before you cancel or purchase.

After cancelling

Confirm cancellation

• Check your Monstercat account or the App Store / Google Play subscription page for cancellation confirmation.
• Keep confirmation emails or screenshots for your records.

Helpful links and next steps

• Monstercat Gold (official) - account and subscription management.
• Monstercat return policy - merchandise returns and event items.
• NZ consumer rights (govt.nz) - how to escalate disputes.

Address

Corporate address

Monstercat Inc., 380 Railway Street, Vancouver, British Columbia V6A 4E3, Canada.

Notes about local options

Monstercat does not appear to provide a New Zealand-specific cancellation postal address; use online account controls or the store used to purchase.

For unresolved issues in New Zealand, contact Citizens' Advice Bureau or a Community Law Centre for guidance on next steps.