Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Conde Nast service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Conde Nast: Easy Method
What is Conde Nast
Overview
Condé Nast is an international media company that publishes magazines, digital titles and premium content across lifestyle, travel, fashion and culture categories.
Its portfolio includes well-known global titles and regional editions, delivered in print and online formats.
Services relevant to New Zealand readers
New Zealand readers typically subscribe to digital editions, print international issues or receive content via Condé Nast websites and apps.
Subscription terms, delivery and customer support may be handled from regional offices or an international subscriptions centre.
How to cancel Conde Nast
Prepare to cancel
Locate your subscription details, order number and the email used to subscribe before starting the cancellation.
Check whether you subscribed via the Condé Nast website, an app store (Apple/Google), a third-party vendor or a reseller.
Step-by-step cancellation methods
- If you subscribed online: log into your Condé Nast account or the title's subscription portal and use the account or subscriptions section to cancel.
- If you subscribed through an app store: cancel via your Apple or Google subscription settings; app stores manage billing and renewals directly.
- If you have an email or phone contact for subscriptions: send a cancellation request including your name, subscription ID and delivery address, or call the support number provided in your account.
- If you need to write: send a signed cancellation letter to the subscriptions office (see Address section below) and keep proof of postage or delivery.
- If you used a third-party vendor or retail partner: contact that vendor directly for cancellation and refund queries.
Follow-up actions
After cancelling, save confirmation emails, take screenshots of online cancellation pages and note any reference numbers.
If you do not receive confirmation within a reasonable time, follow up with customer service providing your saved details.
What happens when you cancel
Access and delivery
Cancellation usually stops future renewals and prevents additional charges for the next billing period.
Access to digital content or remaining print issues may continue until the end of the already-paid period.
Renewals and account status
Your account may remain active for login and archive access even after cancellation, but automatic renewal should be turned off.
Confirm the renewal date and check that no further payments are scheduled in your account settings.
Personal data and records
Condé Nast typically retains subscription and transaction records for business and legal purposes.
You can request details of what data is held and ask for corrections under applicable privacy rules; deletion requests may be subject to retention obligations.
Will I get a refund?
General refund policy
Refunds depend on the purchase channel, the publication's stated terms and whether the period was unused or undelivered.
Many subscriptions are non-refundable for past issues, but partial refunds or credits are sometimes offered for unused future periods.
Common exceptions and conditions
- Duplicate charges, failed delivery or clear billing errors are common valid grounds for a refund.
- App-store purchases are governed by Apple / Google refund policies and must be handled via those stores.
- Refunds may require proof such as statements, order confirmations or delivery records; keep these handy.
How to request a refund
Contact customer support with your subscription details, explain the reason and attach supporting evidence.
If the initial response is unsatisfactory, escalate to a supervisor or pursue a dispute through your payment provider.
Conde Nast plans and pricing
Typical plan types
Condé Nast offers digital-only, print + digital and gift-subscription options across different titles and regions.
Exact plans and features vary by title and by the country of purchase.
Pricing summary
| Plan | Price (NZD) | Billing frequency | Notes |
|---|---|---|---|
| Digital-only | Varies | Varies | Regional availability and platform affect price |
| Print + Digital | Varies | Varies | International postage may incur additional fees |
| Gift subscription | Varies | Varies | Often one-off payment for a set number of issues |
Your consumer rights in New Zealand
Key laws that protect you
New Zealand consumers are protected by the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA).
These laws apply to services and goods that are supplied to consumers, including subscription services.
Rights relevant to subscriptions
- If a subscription service is not provided with reasonable care and skill, you may be entitled to a remedy under the CGA.
- If advertising or subscription terms are misleading or deceptive, the FTA provides protections and enforcement options.
- There is not always a statutory “cooling-off” period for online subscriptions; check the specific terms and payment method.
Where to get help in NZ
For guidance or to make a complaint, visit the Commerce Commission or MBIE consumer websites for official advice and dispute options.
Useful resources: consumerprotection.govt.nz and comcom.govt.nz.
Customer experiences
Positive reports
Many customers report smooth digital access, clear delivery of international print issues and helpful editorial content.
Where local logistics are straightforward, subscribers appreciate automated renewals and bundled digital benefits.
Challenges reported
Common criticisms include difficulty cancelling, delayed responses from subscription support and cross-border delivery costs.
App-store purchases can complicate refunds because the platform, not Condé Nast, controls billing.
How to interpret reviews
Look for recent, specific reviews that reference your subscription method (website, app store, reseller) for relevant expectations.
Use experiences as a guide but verify policies with official Condé Nast support before assuming a refund or outcome.
Documentation checklist
What to gather before you contact support
- Subscription or order number and the email address used to subscribe.
- Proof of payment (bank statement, card statement or app-store receipt).
- Any confirmation or renewal emails and screenshots of your account page.
What to include in written requests
- Your full name, delivery address, contact phone and the request to cancel immediately.
- A clear request for refund or credit if applicable, and supporting evidence for your claim.
- Request a written cancellation confirmation and a reference number for future follow-up.
Common mistakes
Assuming app-store purchases can be cancelled with the publisher
Many subscribers assume Condé Nast can cancel and refund an Apple or Google purchase, but the app store often controls billing and refunds.
Always check the original purchase channel to avoid delays and incorrect support requests.
Not saving proof of cancellation
Failing to keep confirmation emails, screenshots or proof of postage makes disputes harder to resolve.
Always save confirmations and reference numbers in case you need to escalate the issue.
Missing regional differences
International subscriptions can have different delivery schedules, costs and refund rules; assuming local terms apply causes confusion.
Confirm country-specific terms and any cross-border postage or customs implications before cancelling.
Comparative recap
Methods compared
The table below summarizes main cancellation methods to help you choose the fastest or most effective route.
Use the method that matches how you originally subscribed for the best outcome.
| Method | Speed | Ease | Refund likelihood |
|---|---|---|---|
| Online account portal | Fast | High | Varies |
| App store (Apple/Google) | Fast to request | Medium | Varies |
| Email to subscriptions support | Moderate | Medium | Varies |
| Postal cancellation to subscriptions office | Slow | Low | Varies |
After cancelling
Confirmations and follow-up
Expect a written confirmation; keep it as proof that the subscription was ended and note any final delivery dates.
If charges continue after confirmed cancellation, contact customer service and your card issuer to dispute further payments.
Helpful links and contacts
- Condé Nast general site or the specific title's subscription page - use the support/contact links there: condenast.com.
- Apple subscriptions and refunds: support.apple.com.
- Google Play subscriptions and refunds: support.google.com.
- New Zealand consumer guidance: consumerprotection.govt.nz.
Address
International subscriptions office
The subscriptions office that may handle international cancellations is:
The Adelphi, 1-11 John Adam Street, London WC2N 6HT, United Kingdom
How to send postal cancellations
If you send a postal cancellation, use a signed letter with your subscription details and keep proof of postage or delivery.
Allow extra time for international mail and follow up by email if you do not receive confirmation within a reasonable period.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.