Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Geelong Advertiser service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Geelong Advertiser: Easy Method
What is Geelong Advertiser
Overview
The Geelong Advertiser is a regional news publisher offering digital access via its app and website, operated under News Corp's local publishing. Subscriptions provide full digital content, typically purchased through in-app purchases or directly on the publisher's site.
Where subscriptions are sold
Common purchase channels include the iOS App Store, Google Play (Android) and the publisher's website. App Store listings for New Zealand show in-app prices in NZD for weekly, monthly and annual plans.
How to cancel Geelong Advertiser
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad and tap your name, then Subscriptions.
- Find the Geelong Advertiser subscription and turn off Auto-Renewal at least 24 hours before the end of the current period.
- You cannot cancel the subscription from inside the app; use your Apple Account Settings instead.
- Apple App page: Geelong Advertiser on the App Store.
Cancel via Google Play (Android)
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
- Select the Geelong Advertiser subscription and cancel from there to stop auto-renewal.
- Geelong Advertiser terms point users to the publisher's website for full details; follow any on-screen prompts in Google Play to confirm cancellation.
Cancel via website or customer support
- Geelong Advertiser's web cancellations are not clearly documented publicly; some users report a “Manage account” option when available.
- User reports indicate cancellation often requires calling customer support on 1300 MY NEWS / 1300 696 397 (AEST) during business hours.
- If you cannot cancel online, call the number above and request cancellation; record the agent’s name, time and confirmation details.
What happens when you cancel
Access after cancelling
When you cancel, your access normally continues until the end of the paid period you have already paid for.
Auto-renewal will be stopped so you are not charged again after that period ends.
Account and data
The publisher may retain account data and purchase records under its privacy policy. Check the publisher's privacy or account pages for details.
Confirmation and proof
Always request a cancellation confirmation by email or note the confirmation number during a phone call.
Keep screenshots of subscription status in the App Store or Google Play as proof of cancellation.
Will I get a refund?
General refund position
There is no clear public statement from Geelong Advertiser that offers a 14‑day cooling‑off or automatic refund right for subscriptions.
In-app purchases made through the App Store are typically non-refundable via the app unless required by law; Geelong Advertiser does not advertise a 14‑day refund entitlement.
Exceptions and remedies
- If the service is deficient, New Zealand consumer law (see Consumer Guarantees Act) may provide remedies such as repair, replacement or refund where appropriate.
- If you believe you are entitled to a refund under NZ law, raise this with the publisher and, if needed, with a NZ consumer agency or your payment provider.
Geelong Advertiser plans and pricing
Available in-app plans (NZD)
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Weekly Subscription | NZ$2.99 | Weekly | Full digital access via app (in-app purchase) |
| Monthly Subscription | NZ$39.99 | Monthly | Full digital access via app (in-app purchase) |
| Yearly Subscription (lower price) | NZ$229.00 | Yearly | Full digital access via app (in-app purchase) |
| Yearly Subscription (higher price) | NZ$299.00 | Yearly | Full digital access via app (in-app purchase) |
| One-off access (“Geelong Advertiser”) | NZ$34.99 | Not specified | Access via app - purpose unclear (possibly trial or special access) |
Pricing notes
These prices are taken from the New Zealand App Store listing and may change. Always confirm exact pricing in the App Store before purchase.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Subscriptions are considered services under the CGA. Services must be provided with reasonable care and skill, be fit for purpose, and completed within a reasonable time.
If the digital subscription is defective or not provided as promised, you may have remedies under the CGA.
No contracting-out of CGA
Businesses cannot lawfully contract out of CGA obligations. A “no refunds” policy does not remove your statutory rights.
See NZ guidance: Consumer Protection - refunds, replacements and repairs.
Changing your mind
You generally do not have an automatic right under NZ law to cancel simply because you changed your mind, unless the seller provides a specific cooling-off period.
Refund or cancellation for change of mind depends on the publisher’s stated terms and any voluntary refund policy.
Customer experiences
Positive reports
Some users report that cancelling by phone is straightforward and that decline of offers is sufficient to stop the subscription.
One report indicates an email cancellation followed by blocking payments resulted in the provider stopping charges.
Negative reports
Many users describe difficulty cancelling online, experiencing pushy retention tactics or unclear cancellation paths on the website.
Several posts note that online cancellation options may be absent and that calling the subscription line is often required; see user discussions on Reddit.
Documentation checklist
What to gather before cancelling
- Subscription confirmation email or receipt from the App Store / Google Play.
- Screenshots of the subscription page in the App Store or Google Play showing plan and renewal date.
- Account email and username used for the subscription.
What to keep after cancelling
- Cancellation confirmation email or reference number from support or the app store.
- Phone call notes: date, time, agent name and what was agreed.
- Bank or card statement entries showing charges for future dispute purposes.
Common mistakes
Trying to cancel inside the app (iOS)
Many users assume the app contains a cancel button. For iOS purchases, the App Store manages subscriptions and you must cancel via Apple account settings.
Attempting to cancel only inside the app can lead to continued auto‑renewal.
Waiting too late or not recording confirmation
Failing to turn off auto-renewal at least 24 hours before the period ends (iOS) can result in an unexpected charge.
Not obtaining written confirmation or not noting call details makes disputes harder if charges continue.
Comparative recap
Quick comparison
| Method | Ease | Refund likelihood | Key action |
|---|---|---|---|
| App Store (iOS) | Moderate - managed via Apple settings | Low - App Store in-app purchases typically non-refundable (unless law requires) | Turn off Auto-Renew ≥24 hours before period end via Apple Account Settings |
| Google Play (Android) | Moderate - managed via Google Play subscriptions | Low - refunds handled per Google Play and publisher policies | Cancel via Google Play → Subscriptions to stop auto-renewal |
| Web / Phone (publisher) | Variable - user reports indicate often difficult | Low to moderate - depends on publisher discretion and NZ consumer law | Use “Manage account” if available or call 1300 MY NEWS / 1300 696 397 (AEST) |
Key takeaway
App-store cancellations are controlled by the platform; web cancellations may require direct contact with customer support.
Keep documentary proof and check NZ consumer rights if you believe a refund is due.
After cancelling
What to monitor
Watch your bank or card statements for any further charges after the cancellation date and keep records of statement lines.
If you are charged after cancellation, contact the publisher and your payment provider promptly.
Useful links and next steps
- Apple subscription support: Manage subscriptions on Apple
- Google Play subscriptions help: Google Play - cancel subscriptions
- NZ consumer refund guidance: Consumer Protection - refunds, replacements and repairs
Address
Publisher address
The Geelong Advertiser, 126 Little Malop Street, Geelong VIC 3220, Australia.
Subscription support (phone)
For cancellations that require direct contact, user reports direct callers to: 1300 MY NEWS / 1300 696 397 (AEST) during business hours.
Note: There is no distinct New Zealand postal cancellation address known; subscriptions are handled by the publisher's Australian subscription office. Always confirm contact details on the publisher's website before sending any requests.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.