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Font Awesome

Cancel FONT AWESOME

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To cancel Font Awesome,
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When do you want to cancel?
New Zealand

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Termination letter drafted by a specialized lawyer
Sender
Font Awesome Cancel | Postclic
Font Awesome
307 S Main St
72712 Bentonville United States
hello@fontawesome.com
Cancellation of Font Awesome contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Font Awesome service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Font Awesome
307 S Main St
72712 Bentonville , United States
hello@fontawesome.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Font Awesome. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancel Font Awesome: Easy Method

What is Font Awesome

Overview

Font Awesome is an icon and toolkit provider used by web and app developers to add scalable icons and social logos to projects.

It offers free and paid (Pro) plans, a web kit, downloadable assets, and developer documentation hosted through fontawesome.com and related sites.

Who runs it

Fonticons, Inc. operates the Font Awesome Web Awesome Pro service via fontawesome.com and related domains.

The company maintains product pages, support channels, and a limited refunds page for Pro purchases.

How to cancel Font Awesome

General notes

No publicly available, New Zealand‑specific cancellation instructions were found on the Help Center or Terms pages at the time of writing.

Below are practical steps you can try depending on how you purchased the subscription.

Cancel via the web (fontawesome.com / account)

  • Sign in to your account at fontawesome.com.
  • Open account settings or billing/subscriptions; look for an option to manage or cancel your plan.
  • If no cancel button appears, locate a support or contact link and submit a cancellation request with your order details.

Cancel via Apple App Store (if purchased there)

  • Open the App Store on your iPhone/iPad or go to your Apple ID subscriptions online.
  • Find the Font Awesome subscription and choose Cancel Subscription or Manage > Cancel.
  • Follow Apple’s confirmation steps. See Apple guidance: Apple - subscriptions.

Cancel via Google Play (if purchased there)

  • Open the Google Play Store on your device or visit your Google Play subscriptions online.
  • Select the Font Awesome subscription and tap Cancel subscription.
  • Follow Google’s prompts. See Google guidance: Google Play - cancel subscriptions.

If web or store steps fail

  • Contact Font Awesome support from your account or submit a support ticket including order ID, account email, and request to cancel.
  • As a last resort you can contact your payment provider or card issuer to stop future payments and ask about charge disputes.

What happens when you cancel

Access and renewal

When you cancel a paid Font Awesome subscription, access typically remains until the end of the current paid period.

Automatic renewal should stop after cancellation; future billing is expected to cease once the current term expires.

Data and assets

Your account data, saved settings, and any non‑protected public assets usually remain, but Pro downloads and licensed files may become inaccessible after access ends.

If you downloaded Pro components while the subscription was active, those components may still reside on your systems but remain subject to license terms.

Will I get a refund?

Official refund policy

Fonticons, Inc. has a limited refund policy: refunds are allowed only if requested within 30 days of purchase and only if no Pro component or software has been downloaded.

After 30 days, or if any Pro component has been used or downloaded, purchases are strictly non‑refundable.

See the official page: Refunds & Returns.

Exceptions and practical steps

  • If you believe you qualify for a refund (within 30 days and no Pro downloads), contact Font Awesome support immediately with order details.
  • If you purchased via Apple or Google Play, refunds may be handled by Apple/Google under their store policies; contact the respective store for store‑specific refunds.
  • If you cannot get a refund from Font Awesome, contact your payment provider to discuss chargeback or dispute options, noting any local consumer protections.

Font Awesome plans and pricing

Available pricing information

No official Font Awesome pricing in New Zealand dollars for 2024/2025 was publicly available.

USD annual prices are publicly listed on sources such as Wikipedia and may be converted approximately to NZD for reference below.

Price table (USD and approximate NZD)

Plan Price (USD / year) Approx. Price (NZD / year)
Pro Lite $60 ~NZ$90
Pro $120 ~NZ$180
Pro+ $150 ~NZ$225
Pro Max $600 ~NZ$900
Pro Max+ $750 ~NZ$1,125

Your consumer rights in New Zealand

Refund and cooling‑off

There is no evidence that a statutory 14‑day cooling‑off right applies to Font Awesome purchases in New Zealand based on the available refund policy.

The company’s published policy governs refunds: 30 days only if no Pro downloads and no prior use of Pro components.

Dispute and payment options

  • If you paid by card, you can contact your card issuer to discuss a disputed charge if you believe you were wrongly billed.
  • For purchases via Apple or Google Play, each store has its own refund process and consumer support in New Zealand.
  • For unresolved disputes, the New Zealand Commerce Commission and consumer advocacy services can provide guidance on next steps.

Customer experiences

Positive feedback

Some users praise Font Awesome for a large, well‑designed icon library and helpful documentation.

Reviews on platforms like G2 and some Trustpilot posts mention strong customization and generally useful icons.

Negative feedback

Several reviews report difficulty unsubscribing, unresponsive support, and continuing charges despite cancellation attempts.

There are complaints about lack of refunds and frustration with price changes and forced upgrades in some reviews on Trustpilot.

Documentation checklist

What to collect before cancelling

  • Order ID, invoice or receipt showing purchase date and plan level.
  • The email address associated with the Font Awesome account and any username.
  • Evidence that no Pro components were downloaded (if seeking a refund under the 30‑day rule).

What to include in your support request

  • Clear statement: request to cancel subscription and stop renewals.
  • Request for refund if within 30 days and you meet the no‑download condition.
  • Attach receipts and any correspondence; note the payment method used.

Common mistakes

Assuming store purchases are handled the same

Example: Cancelling on the fontawesome.com site does not cancel an App Store or Google Play subscription.

Always check the store where you originally subscribed and cancel there if required.

Missing refund conditions

Example: Requesting a refund after downloading Pro assets or after 30 days will generally be refused under the policy.

Confirm whether you downloaded Pro components before submitting a refund request to avoid disappointment.

Comparative recap

How purchases compare

Purchase channel Refund policy Cancellation ease Notes
Web (fontawesome.com) Refund within 30 days only if no Pro downloads Usually via account settings or support; documentation limited for NZ Company policy governs refunds and cancellations
Apple App Store Store refund policies apply (Apple handles refunds) Cancel through Apple subscriptions; Apple UI controls renewal Contact Apple for store‑side refunds and support
Google Play Store refund policies apply (Google handles refunds) Cancel through Google Play subscriptions Contact Google Play for store‑side refunds and support

After cancelling

Follow‑up actions

  • Save written confirmation of cancellation and any support correspondence.
  • Monitor your payment method for any unexpected further charges and report them promptly.

Helpful links

Address

Corporate postal address

Fonticons, Inc., 307 S Main St, Bentonville, Arkansas 72712, United States.

Notes about contacting

No separate New Zealand postal address for cancellations was found; use the US corporate address or the online support channels on fontawesome.com.

When emailing or submitting a ticket, include the documentation checklist items to speed processing.

FAQ

To cancel your Font Awesome subscription purchased via the web, sign in to your account at fontawesome.com, go to account settings or billing/subscriptions, and look for an option to manage or cancel your plan. If you cannot find a cancel button, submit a cancellation request through support, ensuring to keep proof of your request.

To cancel your Font Awesome subscription from the Apple App Store, open the App Store on your device, find your Font Awesome subscription, and select Cancel Subscription or Manage > Cancel. Follow the prompts provided by Apple to confirm your cancellation.

When you cancel your Font Awesome subscription, you typically retain access until the end of the current paid period. Automatic renewal will stop, and future billing will cease once the term expires.

Font Awesome has a limited refund policy that allows refunds only if requested within 30 days of purchase and if no Pro components have been downloaded. After this period, purchases are non-refundable.

If you cannot cancel your Font Awesome subscription via the web or app store, contact Font Awesome support with your order ID and account email to request cancellation. Alternatively, you can send a written cancellation request via registered mail to ensure proof of your request.