Cancel HYPNOZIO online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Hypnozio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Hypnozio: Easy Method
What is Hypnozio
Service overview
Hypnozio is a digital hypnotherapy app that provides guided sessions, sleep aids and habit‑change programmes delivered via mobile apps and a website.
The service offers subscription plans for full access, narrated sessions, and additional in‑app purchases for extra content.
How people typically use it
Users commonly use Hypnozio for sleep improvement, relaxation, craving reduction and behaviour change through guided audio sessions.
Subscriptions auto‑renew unless cancelled through the channel used to buy the subscription.
How to cancel Hypnozio
Cancel if you purchased via the Hypnozio website
- Email Hypnozio support at support@hypnozio.com requesting cancellation.
- Keep your cancellation confirmation email; you will keep access until the end of the current billing cycle.
- Reference your account email and any order or subscription ID from the website in the message.
Cancel if you purchased via Apple App Store or Google Play
- Apple App Store: cancel through your Apple ID Subscriptions settings in iOS or at Apple support: manage subscriptions.
- Google Play: cancel through Google Play > Payments & subscriptions > Subscriptions or see Google Play subscriptions help.
- If you need help specific to Hypnozio, refer to their support article at Hypnozio subscription management.
What happens when you cancel
Access after cancellation
If you cancel a website subscription, you retain access until the end of the current billing cycle, as stated in Hypnozio's terms.
For App Store/Google Play purchases, access typically continues until the paid period ends after you cancel via the platform.
Renewals and account data
Once cancelled, recurring payments should stop. Hypnozio’s terms govern any retained account data and privacy policy; review their terms for details.
If you require account deletion or data removal, contact Hypnozio support directly using the email above.
Will I get a refund?
Hypnozio refund policy (website purchases)
Hypnozio offers a 30‑day money‑back guarantee for website purchases, but only if you have actively engaged with hypnotherapy sessions during that period.
After any trial period ends, refunds are generally not granted, though recurring payments will be stopped after cancellation.
App Store and Google Play refunds
- If you bought via Apple’s App Store or Google Play, refunds must be managed by Apple or Google respectively.
- See Hypnozio’s refund guidance at Hypnozio refund article.
Hypnozio plans and pricing
Current iOS NZ App Store prices
Below are the exact NZD prices listed in the New Zealand iOS App Store (as of early 2026).
Website pricing may show USD amounts and can vary by promotion or conversion.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Hypnozio Premium - 1 month (iOS NZ App Store) | NZ$59.00 | Monthly | Full app access via in‑app purchase |
| Hypnozio Premium - 6 months (iOS NZ App Store) | NZ$119.00 | Six‑monthly | Full app access via in‑app purchase |
| Hypnozio Premium - 12 months (iOS NZ App Store) | NZ$114.99 | Annually | Full app access via in‑app purchase |
Your consumer rights in New Zealand
Right to transparent pricing and cancellation
Under New Zealand consumer law, you are entitled to clear pricing, transparent renewal terms and straightforward cancellation instructions for digital services.
Surprise auto‑renewals without clear notice can be considered an unfair practice under consumer protections.
Refunds and dispute avenues
- Hypnozio’s 30‑day money‑back guarantee for website purchases should be honoured when conditions are met.
- Apple and Google purchases are subject to each platform’s policies, but those platforms must provide clear refund or dispute options.
- If you cannot resolve a legitimate dispute, you may contact the Commerce Commission or take a claim to the Disputes Tribunal in New Zealand.
Customer experiences
Positive feedback
Many users praise Hypnozio for relaxation, improved sleep, soothing narration and convenience.
Users also report reduced cravings, better habits, increased mindfulness and feelings of empowerment.
Negative feedback and recurring issues
Common complaints include difficulty cancelling, lack of renewal notices, surprise charges and poor refund support from the company.
Some customers describe unexpected renewals after cancellation and issues with add‑on charges not clearly shown at checkout.
Documentation checklist
Documents to gather before contacting support
- Order confirmation or receipt (website or app store email).
- Subscription ID or App Store/Google Play order number.
- Screenshots of subscription settings showing renewal dates or active status.
- Bank or card statement entries that show the charge you are disputing.
Evidence of cancellation attempts
- Copies of emails sent to support@hypnozio.com and any replies.
- Dates and screenshots of when you cancelled via Apple ID or Google Play settings.
- Notes of phone calls or chats with platform support (Apple/Google) if applicable.
Common mistakes
Assuming deleting the app cancels the subscription
Deleting the Hypnozio app does not cancel an active subscription bought through the App Store or Google Play.
You must cancel via your subscription settings in the platform used to purchase.
Mismatching the purchase channel and cancellation method
Trying to cancel a platform‑billed subscription via Hypnozio’s website can lead to continued charges.
Always cancel with the same provider you used to buy (website, Apple, or Google Play) and keep confirmation evidence.
Comparative recap
Quick comparison overview
The table below summarises cancellation steps, refund routes and post‑cancellation access for each purchase channel.
Use this to confirm the correct path before contacting support.
| Purchase channel | How to cancel | Who handles refunds | Access after cancel | Notes |
|---|---|---|---|---|
| Hypnozio website | Email support@hypnozio.com | Hypnozio (30‑day guarantee with active engagement) | Access until end of current billing cycle | Keep cancellation confirmation; refund rules apply per terms (terms). |
| Apple App Store | Cancel via Apple ID Subscriptions settings | Apple handles refunds | Access typically continues until paid period ends | See Apple support: manage subscriptions. |
| Google Play | Cancel via Google Play > Payments & subscriptions | Google handles refunds | Access typically continues until paid period ends | See Google Play support: cancel subscriptions. |
After cancelling
What to check right away
Save your cancellation confirmation and check your email for a confirmation message from Hypnozio or the platform used.
Monitor your bank or card statement over the next billing cycle to ensure no further renewals occur.
Where to get more help
- Hypnozio support articles: Hypnozio support centre.
- Hypnozio terms and refund details: Hypnozio terms.
- Platform support: Apple (manage subscriptions) and Google (cancel subscriptions).
- If unresolved, consider contacting the Commerce Commission or the Disputes Tribunal in New Zealand for further recourse.
Address
Postal address for cancellations
Hypnozio does not publish a postal address for subscription cancellations in New Zealand.
Cancellations are handled via email or the app store platforms; there is no NZ postal address available for this purpose.
Contact point
For website purchases and support, email support@hypnozio.com.
For platform purchases, cancel through your Apple ID or Google Play account and contact Apple or Google for refunds.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.