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Ireader

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New Zealand

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Ireader Subscription | Postclic
Ireader
Unknown
N/A N/A New Zealand
support@ireader.com
Cancellation of Ireader contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ireader service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ireader
Unknown
N/A N/A , New Zealand
support@ireader.com
REF/2025GRHS4

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Please note, Postclic cannot:

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Cancel Ireader: Easy Method

What is Ireader

Overview

iReader is a digital reading app that offers novels, stories and in-app purchases such as VIP subscriptions and virtual coins.

The service uses App Store and Google Play billing for mobile subscriptions and also offers account-based management via its website.

Main features

Key features include VIP access, timed subscription plans, and coin bundles for in-app purchases.

Subscriptions auto-renew unless cancelled; billing is handled by the platform or the iReader account depending on how you subscribed.

How to cancel Ireader

Cancel via iOS (App Store)

  • Open Settings on your iPhone or iPad.
  • Tap your Apple ID at the top, then choose Subscriptions.
  • Select the iReader membership subscription and tap Cancel Subscription.
  • Cancellations take effect at the end of the current billing period.
  • Reference: iReader terms.

Cancel via Android (Google Play)

  • Open the Google Play Store app and tap your profile icon.
  • Go to Payments & subscriptions → Subscriptions.
  • Select the iReader membership and tap Cancel subscription.
  • Cancellation stops future renewals but remains active until the period ends.
  • Reference: iReader terms.

Cancel via iReader account or website

  • Log in to your iReader account on the website or in the app.
  • Navigate to Billing, Subscription, Manage Account or Settings to find cancellation controls.
  • If you cannot cancel online, send an email to support@ireader.com requesting cancellation.
  • AppCutter provides a guide: AppCutter iReader cancel.

Cancel via PayPal

  • Log in to PayPal.com and go to Settings → Payments → Manage Automatic Payments.
  • Find iReader or Truncated Tales Limited in the merchant list and cancel the automatic payment.
  • Cancelling the PayPal automatic payment stops future charges from PayPal-linked billing.
  • Reference: AppCutter.

What happens when you cancel

Access to content

After cancelling, your subscription typically remains active until the end of the paid billing period.

You will retain VIP or paid access only until that expiry date, then features revert to free-level access.

Renewal and billing

Auto-renewal stops after cancellation; no future billing will occur once the current period ends.

If you cancel close to a renewal date, expect the subscription to remain active through that paid period.

Account data and settings

Cancelling a subscription does not automatically delete your iReader account or reading data.

If you want account deletion, contact support and request deletion; keep copies of your requests.

Will I get a refund?

Official policy

iReader’s membership terms do not specify a general right to refunds for cancelled subscriptions.

The published terms indicate users should cancel before the end of the billing period to avoid further charges.

Exceptions and practical options

  • If a refund is needed, contact support@ireader.com and explain the situation with evidence.
  • If you paid through Apple or Google, check their refund procedures and submit a request via your account or payment platform.
  • If a refund is refused or support is unresponsive, you can dispute the charge with your bank or card issuer (chargeback).

Independent advice

Independent sources note refunds are not guaranteed and advise using bank dispute processes if needed.

Reference: Chargeback guidance.

Ireader plans and pricing

Pricing table

Plan Price (NZD) Period Features
iReader VIP 1 month NZ$6.99 Monthly VIP access for 1 month
iReader VIP 3 months NZ$19.99 3‑Monthly VIP access for 3 months
iReader VIP 12 months NZ$69.99 Annual VIP access for 12 months
iReader 600 iCoins NZ$1.99 One‑off 600 in‑app coins
iReader 1200 iCoins NZ$3.99 One‑off 1200 in‑app coins
iReader 1800 iCoins NZ$4.99 One‑off 1800 in‑app coins
iReader 3000 iCoins NZ$9.99 One‑off 3000 in‑app coins
iReader 6000 iCoins NZ$19.99 One‑off 6000 in‑app coins
iReader 9000 iCoins NZ$29.99 One‑off 9000 in‑app coins
iReader 12000 iCoins NZ$39.99 One‑off 12000 in‑app coins
iReader Weekly Bundle NZ$18.49 Weekly Weekly bundle (unspecified contents)
iReader 18000 iCoins NZ$49.99 One‑off 18000 in‑app coins

Notes on pricing

Prices were taken from New Zealand App Store listings in late 2024 and are shown in NZD.

Actual app store prices may vary over time and by platform; always confirm in the store before purchase.

Your consumer rights in New Zealand

Relevant laws

New Zealand consumer protections include the Consumer Guarantees Act and the Fair Trading Act.

These laws require services to be supplied with due care and skill and prohibit misleading conduct.

How the laws may apply

  • If auto‑renewal or cancellation terms are misleading, you may have remedies under NZ law.
  • There is no automatic NZ-specific cooling-off right in iReader’s published terms; remedies depend on the facts and law.
  • Platform purchases (Apple/Google) also follow platform refund and dispute procedures.

Practical steps for NZ consumers

Document all communications, keep receipts and screenshots of subscriptions and charges, and try platform refund routes first.

If the merchant won’t cooperate, contact your bank or card issuer to dispute a charge and consider reporting misleading conduct to consumer authorities.

Customer experiences

Positive feedback

Some third‑party guides describe iReader as easy to cancel when using the correct platform steps.

AppCutter notes that canceling an iReader subscription can be “Very Easy to Cancel.”

Negative feedback

Multiple users report unexpected recurring charges and instances where subscriptions continued after app deletion.

Independent reports advise contacting support or using bank dispute processes if charges appear wrongful.

What to expect

  • If you follow platform cancellation steps, the process usually stops renewals.
  • Keep evidence in case support is slow or a charge needs disputing with your bank.

Documentation checklist

Essential documents to keep

  • App store receipt or purchase confirmation showing the subscription or in‑app purchase.
  • Screenshots of subscription settings showing the active subscription and cancellation confirmation.
  • Email copies of any support requests to support@ireader.com and replies.
  • Credit card or PayPal transaction records showing the charge(s).

Optional but useful items

  • Copies of iReader terms or relevant screenshots of terms and billing information.
  • Notes of dates and times for phone or chat interactions with support, if any.

Common mistakes

Assuming deleting the app cancels the subscription

Deleting the iReader app does not cancel App Store or Google Play subscriptions.

You must cancel via Apple ID, Google Play, the iReader website, or PayPal automatic payments.

Waiting until after renewal

Cancelling after a renewal will stop the next period but will not refund the already charged period unless a refund is granted.

To avoid an unwanted charge, cancel before the renewal date.

Not keeping proof

Failing to keep receipts or screenshots makes disputes harder to resolve with the merchant or bank.

Always save purchase confirmations and cancellation screens until the subscription is fully closed.

Comparative recap

Quick comparison table

Method How to cancel Ease Refunds possible? Notes
iOS (App Store) Settings → Apple ID → Subscriptions → Select iReader → Cancel Generally easy when using Apple’s subscription settings Apple handles refund requests; not guaranteed Cancellation takes effect end of billing period; see iReader terms
Android (Google Play) Google Play → Profile → Payments & subscriptions → Subscriptions → Cancel Generally easy via Google Play Google handles refund requests; not guaranteed Active until period end; check Google Play refund policies
iReader website / account Log in → Billing/Subscription/Manage Account → Follow cancel prompts or email support Varies by account interface; can be straightforward Refunds not specified in iReader terms; contact support Email: support@ireader.com; see AppCutter guide
PayPal PayPal.com → Settings → Payments → Manage Automatic Payments → Cancel Easy to stop automatic payments PayPal may assist with disputes; refunds not guaranteed Cancelling stops future charges but doesn’t refund past charges automatically

Key takeaway

Cancel with the platform you used to subscribe, keep proof of cancellation, and use bank dispute options if refunds are refused.

Document everything and act before the renewal date to avoid further charges.

After cancelling

What to monitor

Watch your bank or card statements and PayPal account for any unexpected charges after cancellation.

If you see a charge, contact iReader support and your payment provider immediately with your documentation.

Next steps and helpful links

Address

Company contact

No New Zealand postal cancellation address is publicly listed for iReader.

For account or cancellation requests, use email: support@ireader.com.

Local address information

We could not locate a New Zealand physical address for iReader; users should rely on the app store, PayPal, or email contact for cancellation and disputes.

If you need further assistance, contact your payment provider or New Zealand consumer authorities for next steps.

FAQ

To cancel your Ireader subscription via the App Store, open Settings on your device, tap your Apple ID, select Subscriptions, choose Ireader, and tap Cancel Subscription. Make sure to keep proof of your cancellation.

Yes, you can cancel your Ireader subscription through your Android device by opening the Google Play Store app, tapping your profile icon, going to Payments & subscriptions, selecting your Ireader subscription, and tapping Cancel. Remember to document your cancellation.

After canceling your Ireader subscription, you will retain access to your content until the end of the current billing period. Ensure you keep a record of your cancellation request.

Canceling your Ireader subscription does not delete your account or reading data. If you wish to delete your account, you must contact support directly and keep a copy of your request.

iReader's terms do not guarantee refunds for canceled subscriptions. To inquire about a refund, you should contact support and provide any necessary evidence, while keeping a record of your communication.