Cancel MAGELLAN online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Magellan service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Magellan: Easy Method
What is Magellan
Overview
Magellan refers here mainly to MagellanTV, a documentary streaming service offering factual programming across genres such as history, nature, and true crime.
Service scope
MagellanTV is available on the web and as an iOS app. Subscriptions can be purchased directly from MagellanTV or via the Apple App Store for iOS devices.
How to cancel Magellan
Cancel if you subscribed via the App Store (iOS)
- Open the App Store or iOS Settings on your device and go to your Apple ID > Subscriptions.
- Find MagellanTV in the subscriptions list and select Cancel Subscription to stop auto-renewal.
- Cancelling via Apple stops future billing; you keep access until the current billing period ends.
- For Apple billing questions or refund requests use reportaproblem.apple.com.
Cancel if you subscribed on the MagellanTV website
- Sign in at the MagellanTV website and open your Account or Subscription settings.
- Select the option to cancel your subscription and confirm the cancellation steps shown.
- Web cancellations take effect at the end of the current paid billing period; no immediate refund is provided.
- See the MagellanTV terms for details: MagellanTV Terms & Conditions.
What happens when you cancel
Access after cancellation
After you cancel, your subscription will remain active until the end of the current billing period.
You can continue to stream content and use the service until that date; auto-renewal will be disabled.
Renewal and data
Automatic renewal is stopped at cancellation, so you will not be billed again after the paid period ends.
Your account, profile and watch history are generally retained per the service terms; export any data you need before the service ends if required.
Will I get a refund?
MagellanTV refund policy
MagellanTV states it does not provide refunds when you cancel; cancellation usually takes effect at the end of the paid billing period.
This means you will not receive a pro rata refund for unused time under the developer policy.
Exceptions and Apple purchases
- If you subscribed via the App Store, Apple handles billing and its refund/review process applies; request refunds at reportaproblem.apple.com.
- Under New Zealand consumer law, statutory rights may permit refunds in certain cases despite a “no refunds” statement; Apple’s support notes consumers retain local legal rights: Apple NZ: Your rights.
Magellan plans and pricing
Available plans (summary)
The following plans were identified in available sources; prices are listed in USD.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Magellan Golf - Amateur | US$6.00/month or US$60/year | Monthly / Annual | Full access to all course guides, 2 PDF downloads per month, regular updates, email support within 7 business days |
| Magellan Golf - Pro | US$12.00/month or US$120/year | Monthly / Annual | Unlimited course access and downloads, custom course creation, VIP course access, priority support, exclusive features |
Currency note
No New Zealand dollar (NZD) pricing was found for Magellan apps/services in 2024 - 2025; prices are shown in USD where available.
Your consumer rights in New Zealand
Key statutes
New Zealand consumers are protected by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 for goods and services.
These laws provide statutory rights that cannot be contracted away by a supplier or app developer.
How rights apply to App Store purchases
- Purchases via the App Store are billed by Apple, but your statutory consumer rights under New Zealand law still apply.
- Apple’s support pages acknowledge that local consumer rights may allow refunds or remedies even if a developer says “no refunds”: Apple NZ: Help with purchases.
Customer experiences
Positive feedback
- Many users praise MagellanTV for a wide documentary selection across genres and good video quality, including 4K/UHD where available.
- The app generally performs smoothly and supports subtitles, making it accessible to a range of viewers.
Negative feedback
- Some users report promotional emails that felt insensitive or poorly timed following inactivity.
- A minority of customers find navigation and search within the app difficult or not intuitive.
Documentation checklist
What to prepare before you cancel
- Your MagellanTV account email address and password (or Apple ID if subscribed via App Store).
- Order receipt or transaction ID for the subscription charge.
- Date of last charge and subscription renewal period (monthly/annual).
- Device details (iOS device model and OS version) if contacting support about an App Store subscription.
Optional supporting items
- Screenshot of the subscription listing in App Store or MagellanTV account page.
- Any confirmation emails from MagellanTV or Apple.
- A brief reason for cancelling to include in support requests if you want feedback recorded.
Common mistakes
Cancelling in the wrong place
A common error is attempting to cancel an App Store subscription from the MagellanTV website or vice versa.
Remember: Apple-managed subscriptions must be cancelled via your Apple account; web subscriptions are cancelled on the MagellanTV site.
Expecting an automatic refund
Many users assume cancelling mid-period triggers a pro rata refund; MagellanTV’s policy is to not refund and to allow access until period end.
If you believe you are entitled to a refund under NZ law, submit a refund request via Apple (for App Store purchases) or contact MagellanTV support with documentation.
Comparative recap
Quick comparison
The table below highlights key differences between web subscriptions and App Store subscriptions for MagellanTV users in New Zealand.
Comparison table
| Aspect | Web subscription | App Store (iOS) subscription |
|---|---|---|
| Cancellation method | Cancel in Account/Subscription settings on MagellanTV website | Cancel via Apple ID > Subscriptions in iOS or the App Store |
| Refunds | MagellanTV states no refunds; cancellation ends at period close | Apple controls refunds; request via reportaproblem.apple.com; NZ consumer rights may apply |
| Access after cancel | Access continues until end of paid billing period | Access continues until end of paid billing period |
| Pricing currency | Prices found in USD (no NZD pricing identified) | Prices in App Store depend on local storefront; no NZD price found for some offerings |
| Billing contact | MagellanTV support (via website) | Apple Support handles billing issues and refunds |
After cancelling
Confirm cancellation
- Check for a cancellation confirmation email or a change in your subscription status in your account or Apple subscriptions.
- Keep the final receipt showing the last payment and the date your access ends.
Helpful links and next steps
- MagellanTV Terms & Conditions: MagellanTV Terms
- MagellanTV on the App Store (NZ): MagellanTV (App Store)
- Report App Store billing issues or request refunds: reportaproblem.apple.com
- Apple NZ support on consumer rights and purchases: Apple NZ: Your rights
Address
Local New Zealand address
Magellan Logistics NZ (identified local entity): Office 21, 4 Whetu Place, Rosedale, Auckland 0632, New Zealand.
Mailing address
Postal: PO Box 303‑073, North Harbour, Auckland 0751, New Zealand.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.