Serviço de cancelamento N.º 1 em Portugal
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Noon One.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
Cancel Noon One: Easy Method
What is Noon One
Service overview
Noon One is a subscription membership tied to the Noon/NowNow ecosystem that offers member benefits such as delivery or other platform perks where available.
Availability note
Noon One appears primarily available in UAE and Saudi Arabia, with pricing in AED or SAR. No confirmed NZ availability or NZD pricing was identified.
How to cancel Noon One
Cancel via mobile app
- Open the Noon or NowNow app and sign in to your account.
- Go to My Account → noon One → Manage membership.
- Select the option to cancel; this stops auto‑renewal but your subscription continues until the current billing cycle expires.
- Cancel at least one day before the renewal date to prevent the next charge.
Cancel via web or support
- Sign in on the Noon/NowNow website and open account settings; follow the same Manage membership path to cancel.
- If you cannot cancel in‑app or online, contact support by email: care@noonnownow.com and request cancellation.
- Keep a copy of confirmation messages or screenshots for your records.
What happens when you cancel
Access after cancellation
Cancelling stops automatic renewal but does not end the current subscription immediately.
You retain all membership benefits until the subscription’s expiry date.
Account and data
Account details and past transaction records typically remain in your account for reference.
If you need data removed or further account actions, contact support and request the specific change.
Will I get a refund?
Subscription fees
The subscription fee for Noon One is non‑refundable once paid.
Cancellation prevents future charges but does not produce a refund for the current paid period.
Other refund situations and timing
- Order cancellations or change‑of‑mind returns (within policy) may be eligible for refunds minus shipping if the item is in original condition and packaging.
- Defective or wrong items: Noon offers free returns and will refund including shipping after inspection.
- Refund timing: card refunds typically take 3 - 7 working days; noon credits may appear within 24 - 48 hours and then return to card.
Noon One plans and pricing
Plans available
Publicly available plan details for Noon One in New Zealand are not provided.
If you are in a supported country, check the app or website for current plan options and local pricing.
Pricing note
Because no NZD pricing or confirmed NZ availability was found, the table below uses a placeholder where needed.
| Plan | Price | Notes |
|---|---|---|
| Noon One membership | Varies | Available in AED or SAR where offered; no NZ pricing confirmed |
Your consumer rights in New Zealand
Legal protections
Under the Consumer Guarantees Act 1993, goods and services must meet reasonable standards of quality and description.
Merchants cannot contract out of these statutory rights, so written "no refund" policies do not override the Act.
Remedies available
- If goods are faulty or misdescribed you are entitled to repair, replacement, or refund as appropriate under NZ law.
- For services that fail to meet guarantees you may be entitled to remedies including cancellation and refund.
Customer experiences
Common negative experiences
- Reports of orders being cancelled without clear explanation and delayed or missing refunds.
- Delivery problems: delays, wrong items, or damaged/defective goods.
- Complaints of unhelpful or slow customer service and unexpected subscription charges.
What to take from reviews
User reports show variability by market and order type; some issues are specific to food orders or third‑party sellers.
Keep documentation and follow up persistently with support to resolve problematic cases.
Documentation checklist
Before contacting support
- Account email or phone number linked to your Noon/NowNow account.
- Order number(s) and subscription ID (if shown in app or website).
- Screenshots of the membership page showing renewal date and any cancellation actions.
For refunds or disputes
- Photos of damaged or incorrect items and packaging.
- Payment receipts, bank/card transaction references, and timestamps.
- Copies of any chat or email correspondence with Noon support.
Common mistakes
Timing errors
Cancelling too close to the renewal date can result in the next period being charged; allow at least one full day before renewal.
Assume cancellation prevents future billing but does not trigger a refund for the current active period.
Evidence and channel mistakes
Not saving confirmation screenshots or emails can make disputes harder to resolve.
Attempting to cancel in the wrong app or failing to use the correct account can delay cancellation; always sign in to the account that holds the membership.
Comparative recap
Quick feature comparison
The table below summarises key points about cancellation, refunds, and availability for a quick view.
How Noon One compares
| Aspect | Noon One (App/Web) | Refunds / Timing |
|---|---|---|
| Cancellation method | Manage membership in app or website; email support if required | Stops auto‑renewal; membership stays active until expiry |
| Subscription refund | Non‑refundable once paid | No refund for remaining period; other order refunds handled per policy |
| Availability / Pricing | Available in UAE and Saudi Arabia; NZ availability not confirmed | Pricing: Varies (AED or SAR where offered) |
After cancelling
What to monitor
Save any cancellation confirmation and monitor your payment method for further charges.
If a renewal charge appears, contact support immediately with your documentation.
Useful links and contacts
- How to cancel (NowNow / Noon app)
- How to cancel (Noon website)
- Noon refund process
- Refund timing info
- Support email: care@noonnownow.com
- Trustpilot reviews
- Example Reddit discussion
Address
Postal address status
No public physical postal address for Noon/NowNow customer support was provided in official sources.
Official support is handled via the app, website, and support email instead of a postal address.
Support contact
For cancellations and account queries, contact care@noonnownow.com and include your account details and documentation.
Use the help centre links above for step‑by‑step articles and the membership management page in the app or website.
Serviços de cancelamento semelhantes
FAQ
Aviso importante sobre os limites do serviço
Num espírito de transparência e prevenção, é essencial relembrar os limites inerentes a qualquer serviço de envio desmaterializado, mesmo quando é datado, rastreado e certificado. As garantias incidem sobre o envio e a prova técnica, mas nunca sobre o comportamento, a diligência ou as decisões do destinatário.
Atenção, Postclic não pode:
- garantir que o destinatário receba, abra ou tome conhecimento do seu correio eletrónico.
- garantir que o destinatário trate, aceite ou execute o seu pedido.
- garantir a exatidão ou a integralidade do conteúdo redigido pelo utilizador.
- garantir a validade de um endereço errado ou não atualizado.
- impedir uma contestação do destinatário sobre o alcance jurídico do correio.