Cancel Plink: Easy Method

What is Plink

Overview

Plink is a digital program and app that links cards and offers rewards or savings through purchases and merchant programs. It operates both as a consumer-facing program and as a merchant subscription service.

Primary functions

For consumers, Plink promotes card-linking rewards and claimable savings without an upfront consumer fee according to its FAQ. For merchants, Plink offers paid subscriptions and services under separate merchant terms.

How to cancel Plink

Cancel via Plink (web program participation)

• Email: send a cancellation request to info@plink.ai.
• Include in your message: your full name, physical address, phone number, and the email address associated with your Plink account.
• Note: the FAQ states cancellation has no fee and may take up to 7 business days to process.

Cancel via app stores or in-app subscriptions

• If you subscribed through the Apple App Store or Google Play, cancel the subscription through your Apple ID or Google Play account settings.
• Request any refunds directly through the relevant app store refund process; store policies apply for processing and eligibility.
• If you prefer, you may also send a written cancellation to the company address (see Address section) - allow extra time for postal delivery.

What happens when you cancel

Access and renewals

Cancellation stops future renewals for subscription services once processed. Access to premium or subscription-only features will typically end at the close of the paid period unless otherwise specified.

Data, rewards and balances

Per Plink’s FAQ, when you cancel a Plink program participation you forfeit any earned Personal Savings or Fancoins. Retention of other account data follows Plink’s privacy and data-retention policies.

Will I get a refund?

Merchant refund policy

• Merchants who enroll via Plink may cancel within three business days (excluding Sundays and holidays) from enrollment to receive a full refund of payments made.
• After that three-business-day window, merchant payments are non-refundable, including no prorated refunds, per the Plink.ai Merchant Terms of Service.

Consumer refunds and exceptions

• Consumers: Plink’s FAQ states there is no cost to join or participate, so refunds are generally not applicable at the consumer level.
• If you paid via the App Store or Google Play, refunds and cooling-off rights are governed by those stores and New Zealand statutory protections (see consumer rights section).

Plink plans and pricing

Pricing summary

The app store listing for New Zealand shows several US dollar-denominated plans. Exact NZD prices are not publicly available in the verified data.

Notes on NZ pricing

App store prices shown for the New Zealand region may appear in USD. Check the App Store or Google Play listing on your device for the exact amount charged in your currency and region.

Your consumer rights in New Zealand

Key legal protections

New Zealand law, including the Consumer Guarantees Act and the Fair Trading Act, prohibits misleading conduct and unfair practices for goods and services, including digital services.

How these laws apply to Plink

• If Plink’s advertising or in-app design misleads or unfairly locks users into recurring payments, that may breach NZ law.
• Subscriptions purchased via the App Store or Google Play are additionally subject to the stores’ policies and statutory refund/cooling-off provisions; consumers should use those channels for refunds where relevant.

Customer experiences

Reported positives

Official Plink FAQ and materials state the consumer program is free to join and that users can opt out at any time, which some users find straightforward and beneficial for card-linked savings.

Reported negatives

There are public complaints reporting that the app can lock users behind paywalls or require subscriptions to access features, with some users describing difficulty cancelling and predatory design choices.

Documentation checklist

Documents consumers should keep

• Copy of the cancellation email or sent letter (date and recipient).
• Screenshots of subscription pages, receipts, and account settings showing subscription origin (App Store/Google Play or Plink).
• Transaction IDs, payment receipts, and bank or card statements showing charges.

Documents merchants should keep

• Enrollment confirmation, merchant terms acknowledgement, and proof of payment.
• All correspondence with Plink and timestamps showing the date of enrollment and the date of cancellation request (to confirm the three-business-day refund window if applicable).

Common mistakes

Confusing consumer and merchant pathways

Users sometimes assume merchant refund rules apply to consumer-level participation. Merchant subscriptions and consumer card-linking participation are governed differently.

Failing to cancel via the correct channel

Many users forget to cancel the subscription in the App Store or Google Play console when the purchase was made there, then assume Plink must cancel it for them.

Comparative recap

Quick comparison of options

How to choose the right route

If you subscribed via a store, start with that store’s cancellation and refund tools. If you enrolled directly with Plink, email info@plink.ai and keep evidence of your request.

After cancelling

Next steps

• Check bank or card statements for any further charges and dispute with your payment provider if unauthorised charges continue.
• Remove saved payment methods from the app or your device accounts and uninstall the app if you no longer wish to use it.

Useful links

• Apple: Request a refund for App Store purchases (NZ)
• Google Play: Request & manage refunds
• Consumer Protection New Zealand
• New Zealand Companies Office

Address

Registered office

PLINK LIMITED

111 Bridge Street, Nelson, Nelson 7010, New Zealand

Mailing and delivery instructions

If you send a physical cancellation, use tracked or registered post and include your account details and contact information.

For quicker processing, emailing info@plink.ai is the primary method listed in Plink’s FAQ.