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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Podbean service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Podbean: Easy Method
What is Podbean
Overview
Podbean is a podcast hosting and monetisation service that provides hosting, distribution and a podcast website for creators.
It supports publishing to major directories, analytics, and paid features such as monetisation and upgraded hosting plans.
Primary uses
Podbean is used to host audio and video podcast episodes, manage RSS feeds, and distribute to Apple Podcasts, Google Podcasts and other platforms.
Creators also use Podbean for monetisation tools, a podcast webpage, and listener engagement features.
How to cancel Podbean
Cancel via Podbean website (Stripe / Credit or Debit Card)
- Log into My Account on the Podbean website.
- Scroll to the bottom of the account page and choose "Cancel Account" or turn off "auto-renewal" to stop future payments.
- Turning off auto-renewal stops future billing but leaves the account active until the end of the current billing cycle.
- See Podbean help: How to turn off your Podbean auto-renewal subscription.
Cancel via PayPal and app stores
- If you paid via PayPal you must cancel the subscription in your PayPal account to avoid further charges.
- For subscriptions billed through Apple App Store or Google Play, manage cancellation through your Apple or Google account subscription settings (no Podbean-specific app steps in the Help Center).
- See Podbean help for PayPal cancellation context: How to cancel your Podbean account.
What happens when you cancel
Access and billing
If you turn off auto-renewal, future billing stops but the account remains active until the end of the billing cycle.
If you cancel the account (permanent deactivation), the account is disabled immediately and permanently deactivated.
Data, feed and content
- Your podcast feed stops updating at the end of the billing cycle if auto-renewal is turned off.
- Podbean content is deleted 30 days after the subscription expires unless stated otherwise in account notices.
- Make backups of audio files and RSS feed details before cancelling if you want to retain them.
Will I get a refund?
Refund windows and eligibility
- Monthly plans: refund available only for the first purchase if requested within 7 days of initial upgrade; not valid for renewals, upgrades, or after free trial expiration.
- Annual plans: refund request accepted within 7 days from payment date; the refunded amount may differ because of exchange rates or third-party fees.
- After these 7-day windows, fees are generally non-refundable unless required by applicable law.
Exceptions and third-party fees
Refund amounts may be reduced by exchange-rate differences or third-party processing fees.
Podbean’s published terms do not explicitly reference a 14-day cooling-off right; however, New Zealand statutory rights may apply - see the consumer rights section below and Podbean terms: Podbean Terms.
Podbean plans and pricing
Overview of plan types
Podbean offers free and paid hosting options with monthly and annual billing choices.
Specific price points and features can vary over time and by region; check your account page for current pricing.
Price notes
Where exact NZ pricing is not listed in Podbean documentation, prices and billing cycles can vary by currency, promotion and billing processor.
Use the table below as a simple reference; check Podbean directly for current NZ pricing in your account.
| Plan | Price (NZ) | Billing |
|---|---|---|
| Free | Varies | Varies |
| Paid (monthly) | Varies | Monthly |
| Paid (annual) | Varies | Annual |
Your consumer rights in New Zealand
Statutory rights (overview)
New Zealand consumer law, including the Consumer Guarantees Act and Fair Trading Act, can affect digital subscriptions and refunds.
Some digital services may be subject to a 14-day "cooling-off" period in certain circumstances; Podbean’s terms do not explicitly cite that right.
How to proceed if you believe you have rights
- If Podbean’s stated refund window has passed but you believe NZ statutory rights apply, contact Podbean support and explain the legal basis for your request.
- Keep copies of payment receipts, account actions, correspondence and any evidence of service faults or misrepresentation.
- Consider contacting NZ consumer protection agencies for guidance if you cannot resolve the issue directly.
Customer experiences
Positive feedback
- Users on TrustPilot praise Podbean’s fast, professional and responsive customer support, including weekend help and assistance for less tech-savvy users. TrustPilot NZ.
- Capterra reviewers highlight easy distribution to Apple/Google, social sharing integration, and a personal podcast homepage. Capterra NZ.
Negative feedback
- Some users report problems with refunds and describe the process as "no refunds" or difficult to obtain.
- Other criticisms include reduced features on lower tiers to encourage upgrades, slow support in some cases, and sharing links that deep-link to the Podbean app rather than episode pages. See complaints on TrustPilot NZ, Capterra NZ, and a user discussion on Reddit.
Documentation checklist
Before you cancel
- Save copies of all audio files and export your RSS feed URL and episode metadata.
- Record your account email, plan type, billing method (Stripe, PayPal, App Store), and the date of last payment.
- Take screenshots of account settings showing auto-renewal status and billing history.
If you request a refund
- Keep your payment receipt and transaction ID from Stripe, PayPal or the app store.
- Note the exact date you upgraded or were charged and cite the 7-day refund window if applicable.
- Save all correspondence with Podbean support, including case numbers and agent names if provided.
Common mistakes
Missing the refund window
A frequent error is assuming refunds are available after the stated 7-day window for first-time purchases.
Users often miss the 7-day limit for monthly or annual refunds and are told fees are non-refundable outside that period.
Cancelling in the wrong place
Another common mistake is turning off auto-renewal in Podbean but not cancelling a PayPal subscription (or vice versa), which can lead to continued charges.
Also, subscriptions billed via Apple or Google must be cancelled through the respective store - cancelling only in Podbean will not stop those charges.
Comparative recap
Quick comparison
| Action | How to do it | Effect on billing | Refund likelihood |
|---|---|---|---|
| Turn off auto-renewal (subscription) | Podbean account > turn off auto-renewal | Stops future billing; account active until end of cycle | Refund only within 7 days for first purchase (monthly) or 7 days for annual |
| Cancel account (permanent) | Podbean account > Cancel Account | Account disabled immediately and permanently deactivated | Generally non-refundable unless within Podbean’s refund windows or required by law |
| PayPal billed subscription | Cancel subscription in your PayPal account | Stops PayPal charges | Refunds follow Podbean terms; PayPal transaction fees or timing may affect outcome |
| App Store / Google Play | Cancel via Apple or Google subscription settings | Stops store-managed renewals | Refunds managed by Apple/Google; Podbean Help Center has no app-specific steps |
After cancelling
Verify cancellation
- Check your Podbean account page to confirm auto-renewal is off or account is cancelled.
- Monitor your bank, PayPal or card statements to confirm no further charges are taken.
Next steps and helpful links
- Podbean cancellation help: How to cancel your Podbean account.
- Podbean auto-renewal info: How to turn off auto-renewal.
- Podbean terms and refund policy: Podbean Terms.
Address
Mailing address
Podbean Inc, 5940 S Rainbow Blvd Ste 400 #56077, Las Vegas, NV 89118-2507, United States.
Notes on contacting by mail
Podbean does not appear to maintain a separate New Zealand postal address for cancellations; online cancellation via your account or the payment provider is the expected method.
If you choose to send postal correspondence, include account details and copies of receipts to help identify your case.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.