Postclic unlimited subscription: promo at NZ$4.12 for 48h with a mandatory first month at NZ$109.94, then NZ$109.94 per month without commitment
Cancel PRAYMEDIA online
In 30 Seconds
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Praymedia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Praymedia: Easy Method
What is Praymedia
Overview
Praymedia (Pray.com) is a digital service offering prayer content, sermons, and devotionals via mobile apps and a web account.
Where it runs
The service is available through the App Store (iOS), Google Play Store (Android), and directly on the Pray.com website.
How to cancel Praymedia
Cancel on iOS (App Store)
- Open Settings on your iOS device.
- Tap your name → Subscriptions → Pray.com → Cancel Subscription.
- Uninstalling the app does not cancel billing; follow the steps above to cancel.
- Cancel more than 24 hours before a trial ends to avoid being charged.
Cancel on Android (Google Play)
- Open the Google Play app or go to the Google Play Subscriptions page.
- Find Pray.com in your subscriptions and select Cancel subscription.
- Cancel at least 24 hours before a trial ends to prevent charges.
- You should receive a cancellation confirmation email from Google Play.
Cancel on the Pray.com website
- Log in at pray.com and go to your profile.
- Select "Manage Subscription" or "Manage Donation" and follow on-screen instructions to cancel.
- Deleting your account does not automatically cancel a subscription; cancel separately.
- Cancel at least 24 hours before a trial ends to avoid automatic charges.
What happens when you cancel
Access after cancellation
After cancelling you typically retain access until the current billing cycle ends.
For trials, cancelling before the trial end usually prevents future billing but allows trial access until expiry.
Renewal and billing
Cancellations stop future renewals; they do not usually prorate or credit the remaining billing period.
Platform providers (Apple/Google) handle billing and receipts for purchases made through their stores.
Account data
Cancelling a subscription does not automatically delete your account or personal data.
If you want data removal, contact Pray.com support directly and request account deletion.
Will I get a refund?
Refunds for App Store (iOS) purchases
Pray.com cannot issue refunds for App Store subscriptions; Apple handles refunds for iOS purchases.
To request a refund for an iOS charge, use Apple's support channels (report a problem or Apple support).
Refunds for Google Play purchases
Google Play handles refund requests for Android purchases; requests are typically accepted if made within 48 hours.
Submit refund requests via the Google Play help pages or the Play Store purchase history.
Refunds for Web purchases and exceptions
No explicit web refund policy is documented publicly; users are advised to contact Pray.com support (purpose@pray.com) for help.
Under New Zealand consumer law, consumers may have remedies if the service is faulty, misleading, or not delivered as promised.
Praymedia plans and pricing
Summary of available plans
Below are the in‑app purchase prices listed in the New Zealand App Store for the PrayerMate app (early 2026).
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Become a Patron (Monthly) | NZ$1.99 | Monthly | Supports development; unlocks additional colour scheme options |
| Become a Patron (Annual) | NZ$18.49 | Annual | Supports development; unlocks additional colour scheme options |
Your consumer rights in New Zealand
Legal framework
New Zealand consumer protections are governed mainly by the Fair Trading Act 1986 and the Consumer Guarantees Act 1993.
These laws require services to be provided with reasonable care and skill and prohibit misleading representations.
What this means for digital subscriptions
There is no automatic 14‑day cooling‑off right for delivered digital content, but you still have remedies if the service is faulty or misrepresented.
Examples include continued billing after cancellation or advertising claims that are not true - these may be actionable under the Fair Trading Act.
How to seek remedies
- Contact Pray.com support first and request resolution or a refund where appropriate.
- If unresolved, you may complain to Consumer Protection NZ or the Commerce Commission for misleading conduct.
- Keep copies of receipts, cancellation confirmations, and communications to support any complaint.
Customer experiences
Positive feedback
Some users praise Pray.com for free content, a variety of ministers, and engaging narrative features.
Users who used the free tier noted useful search tools and limited spam in their experience.
Negative feedback
Common complaints include repeated charging after cancellation and difficulty obtaining refunds or responses from support.
Other issues raised include perceived commercialisation, continued ads despite donations, audio quality problems, and privacy/perms concerns.
Takeaway
Overall experiences vary; many issues relate to billing and platform refund processes rather than the core content itself.
Documenting cancellations and keeping confirmations helps resolve disputes faster.
Documentation checklist
What to keep before cancelling
- Subscription receipt or purchase confirmation (App Store/Google Play/web).
- Proof of payment (card statement or app store receipt showing charge).
- Account email and username used for Pray.com.
What to keep after cancelling
- Cancellation confirmation email or screenshot of the cancelled subscription screen.
- Any correspondence with Pray.com support (emails, chat transcripts).
- Dates showing when access ended and any unexpected charges after cancellation.
Common mistakes
Assuming uninstall equals cancel
Many users mistakenly uninstall the app and assume the subscription stops. Uninstalling does not cancel subscriptions.
Always cancel using the platform subscription settings or the Pray.com account page.
Missing the trial cut-off window
Another frequent error is cancelling too late - cancellations must be completed more than 24 hours before the trial ends to avoid charges.
Set a reminder several days before the trial expiry to ensure timely cancellation.
Not keeping records
Failing to save receipts, cancellation confirmations, or support messages makes disputes harder to resolve.
Save screenshots and emails immediately after cancelling or when you contact support.
Comparative recap
Overview comparison
The table below summarises how cancellation and refunds differ by platform and what to expect.
Comparison table
| Platform | How to cancel | Refund route | Trial cancellation timeframe | Notes |
|---|---|---|---|---|
| App Store (iOS) | Cancel via iOS Settings → Your name → Subscriptions → Pray.com | Request refund from Apple | More than 24 hours before trial ends | Uninstalling app does not cancel subscription |
| Google Play Store (Android) | Cancel via Google Play app or Subscriptions page | Request refund from Google Play | More than 24 hours before trial ends | Expect a cancellation confirmation email from Google |
| Web (Pray.com) | Log in at pray.com → Profile → Manage Subscription / Manage Donation | Contact Pray.com support (no explicit web refund policy) | At least 24 hours before trial ends | Deleting account does not cancel subscription |
After cancelling
What to expect immediately
Expect a confirmation email from the platform (Apple/Google) or from Pray.com when cancellation is successful.
Keep that confirmation as proof if a future billing dispute arises.
Who to contact for help
- Pray.com support email: purpose@pray.com
- Apple support for iOS purchases: Manage subscriptions (Apple)
- Google Play help for Android purchases: Manage subscriptions (Google Play)
Address
Mailing address for notices
Use this postal address for written notices or disputes where a postal contact is required.
4607 Lakeview Canyon Rd. #456, Westlake Village, CA 91361
Other contact options
For most billing and account issues, email support first: purpose@pray.com.
If you are in New Zealand and cannot resolve a problem, consider contacting Consumer Protection NZ for assistance.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.