Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Rotowire service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Rotowire: Easy Method
What is Rotowire
Service overview
RotoWire is a sports news and fantasy tools service that provides player news, projections, draft assistance, and DFS/Picks data for fantasy sports players.
Subscriptions are offered through RotoWire's website and via app stores for mobile apps, with some features depending on the specific app or plan purchased.
How RotoWire is delivered
RotoWire content is available via the web platform and through mobile apps on iOS and Android.
Billing and subscription management depend on where you purchased: App Store, Google Play, or directly via RotoWire's website.
How to cancel Rotowire
Cancel via App Store (iOS)
- Open the App Store on your iPhone or iPad and tap your profile icon.
- Tap Subscriptions, find "RotoWire Fantasy News Center", and choose Cancel Subscription.
- Auto-renewal is turned off in your device’s Account Settings; cancellation prevents renewal at period end but does not end the current active period.
- App Store listing: RotoWire on the App Store.
Cancel via Google Play (Android)
- Open Google Play Store, tap your profile, then Subscriptions.
- Select "RotoWire Fantasy News Center" and tap Cancel Subscription.
- Cancellation stops future billing; you keep access until the end of the current paid period.
- Guidance reference: app cancellation process described online.
Cancel via Web or Email
- Log into your RotoWire Fantasy News Center account and go to Billing, Subscription, or Settings to follow the cancellation prompts.
- Alternatively email support@rotowire.com requesting cancellation; include your account email and subscription details.
- If you cannot access the account, contact support with proof of purchase and identity details to request cancellation.
What happens when you cancel
Access after cancellation
If you cancel via App Store or Google Play you generally retain access until the paid period expires.
Web cancellations made through your account follow the same pattern unless otherwise stated by RotoWire support.
Auto-renewal and billing
Cancellation stops auto-renewal so you will not be billed for the next period.
For App Store purchases, cancellation turns off renewal in your Apple account; the active period continues until its scheduled end.
Data and account retention
Your account and any saved settings usually remain with RotoWire unless you request deletion.
Contact support if you need account removal or data deletion after subscription expiry.
Will I get a refund?
RotoWire web refund policy
RotoWire may provide a pro-rata refund for the unused portion of a subscription if you cancel via account or by emailing support.
- Refunds for pro-rata unused time are capped at USD 30 or the proportional period amount.
- Refund calculation covers from the contact date to the end of the paid period or 60 days from contact, whichever is earlier.
- Reference: RotoWire terms and conditions.
App Store and Google Play refunds
Subscriptions purchased through Apple or Google must follow their refund processes; RotoWire does not directly control those refunds.
- Request Apple refunds via your Apple ID purchase history or Apple Support.
- Request Google Play refunds via the Play Store help and purchases section.
- RotoWire can advise but cannot force app-store refunds; use the platform dispute channels if needed.
Exceptions and dispute options
If you are unable to obtain a refund through RotoWire or the app store, you may dispute the charge with your bank or payment provider.
Keep records of cancellation attempts and communications to support any dispute or refund request.
Rotowire plans and pricing
Overview of available plans
Pricing below is based on App Store listings for New Zealand where available and RotoWire's site for USD listings.
RotoWire's official site lists USD pricing; App Store NZD prices may differ by app and region.
| Plan | Price (NZD) | Billing | Features |
|---|---|---|---|
| RotoWire Picks (annual billing) | NZ$13.91/month | Monthly, billed annually | Player Props data and tools |
| RotoWire Picks (monthly billing) | NZ$24.99/month | Monthly | Player Props data and tools |
| RotoWire Fantasy Football (annual billing) | NZ$8.91/month | Monthly, billed annually | Season-long fantasy football draft assistance |
| RotoWire Fantasy Football (monthly billing) | NZ$17.99/month | Monthly | Season-long fantasy football draft assistance |
Your consumer rights in New Zealand
General NZ consumer protections
New Zealand consumer law protects against unfair practices and has rules around automatic renewals and digital goods.
Depending on circumstances, consumers may have rights to refunds or remedies when a service is faulty or misrepresented.
How this applies to RotoWire
- RotoWire's own terms allow pro-rata refunds via contact, capped at USD 30; check their terms for specifics.
- For purchases made through Apple or Google, refund claims are handled by those platforms under their policies.
- If platform or merchant routes fail, you may dispute the charge with your bank or payment provider in New Zealand.
Practical steps for NZ consumers
Document cancellation attempts and keep receipts; these records strengthen any consumer-law claim or bank dispute.
Contact Commerce Commission or consumer advocacy groups in New Zealand for guidance if you face unresolved issues.
Customer experiences
Positive experiences
- Some users reported professional responses from RotoWire support and resolution of billing errors when contacted.
- Positive outcomes often involved prompt communication and providing proof of the issue.
Negative experiences
- Several users reported continued billing after attempting cancellation and needing to contact support or the platform to stop charges.
- Complaints include limited offline functionality, usability issues with certain features, and difficulty cancelling after using trial or draft kit features.
Key takeaway from reviews
Most successful resolutions involved clear documentation and direct contact with RotoWire or the app-store platform.
If initial attempts fail, escalating to the payment provider or filing a platform dispute has been effective for some users.
Documentation checklist
Required items to gather
- Account email address and username used with RotoWire.
- Purchase receipts or transaction IDs from Apple, Google, or RotoWire.
- Screenshots showing subscription status, billing dates, and cancellation attempts.
Supporting evidence for refunds or disputes
- Copies of emails to and from RotoWire support, including dates and reference numbers.
- Bank or card statements showing disputed charges and dates.
- Any in-app purchase history or platform purchase confirmations.
Common mistakes
Assuming the app cancels the subscription
Users sometimes delete the RotoWire app but do not cancel the subscription in Apple or Google account settings.
Deleting the app does not stop billing; you must cancel the subscription in the store or via your RotoWire account.
Expecting immediate refunds
Some customers expect an immediate refund when they cancel, but App Store cancellations typically only stop renewal and do not refund the active period.
RotoWire web refunds are pro-rata and capped; platform refunds follow Apple/Google rules and may be denied.
Not keeping proof
Failing to save receipts, screenshots, or emails weakens disputes with support, app stores, or your bank.
Always keep copies of cancellation confirmation, support replies, and transaction records.
Comparative recap
Quick comparison of cancellation routes
| Platform | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel in App Store > Subscriptions | Request refund via Apple; RotoWire cannot directly refund App Store charges | Access remains until the end of the current period |
| Google Play (Android) | Cancel in Play Store > Subscriptions | Request refund via Google Play support; RotoWire does not control Play refunds | Access remains until the end of the current period |
| Web / Direct | Cancel via your RotoWire account or email support@rotowire.com | RotoWire may provide pro-rata refunds up to USD 30 per their terms | Access typically remains until the paid period ends unless otherwise arranged |
After cancelling
Immediate next steps
- Save cancellation confirmation and any reference numbers from the App Store, Google Play, or RotoWire support.
- Check your next billing statement to confirm no further charges were taken.
Helpful links and contacts
- RotoWire support email: support@rotowire.com
- RotoWire terms and conditions: RotoWire Terms
- RotoWire on the App Store: App Store listing
- Apple refund info: Request a refund from Apple
- Google Play refunds: Google Play refund policies
Address
Corporate mailing address
Roto Sports, Inc., 740 Regent Street, Suite 200, Madison, WI 53715, United States.
Notes about New Zealand contact
No New Zealand-specific postal address is publicly listed; use the support email or platform channels for contact and cancellation.
If you need further assistance, contact your payment provider or Apple/Google for platform-related disputes.
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