Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ubx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Ubx: Easy Method
What is Ubx
Overview
Ubx refers to services and products operating under the UBX/UBEX/Go UBEX brands, including app subscriptions, online training purchases and token trading. Offerings include mobile subscriptions (Apple, Google), online purchases via UBX Training, and pay‑per‑view streaming under the Go UBEX brand.
Context for New Zealand users
Ubx entities and services reference UK terms for online store purchases and third‑party app stores for subscriptions. New Zealand consumers should note local consumer law (Consumer Guarantees Act) applies alongside merchant terms.
How to cancel Ubx
Apple App Store (iOS) cancellation
- Open your device Settings or the App Store app and go to your subscriptions.
- Find the Ubx/UBX app subscription and choose Cancel or turn off Auto‑Renew.
- See the vendor guidance: UBX Training subscription terms.
Google Play (in‑app) and web cancellation
- Google Play: In the app, open the 'Membership' or 'Subscriptions' area and follow prompts to cancel auto‑renewal.
- Web (UBX Training purchases): Log into your account at the UBX Training site and cancel via your subscription or account settings.
- For web purchases, cancel at least 24 hours before the next billing period to avoid being charged.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription purchased via the website, access normally continues until the end of the current billing cycle.
For App Store and Google Play subscriptions, access typically remains until the subscription expiry date after cancellation.
Renewal and data
Auto‑renewal is disabled when you cancel; you must cancel in the same platform where the subscription was purchased (device/App Store/Google Play/web).
Account data and purchase history are usually retained per the provider's privacy terms; contact support for data removal requests.
Will I get a refund?
General refund rules
- Pay‑per‑view and streaming purchases via Go UBEX are prepaid and generally final; refunds are not provided unless the content provider states otherwise.
- Partial‑term refunds are not normally given; free trials must be cancelled before expiry to avoid charges.
Exceptions and physical goods
- Online physical products sold via the UBX Training store may be eligible for change‑of‑mind returns under seller terms (UK 14‑day rule applies in their terms), subject to exceptions like hygiene‑sealed items.
- If goods are faulty, the UBX terms refer to UK Consumer Rights Act timeframes; New Zealand consumers also have rights under the Consumer Guarantees Act (see next section).
Ubx plans and pricing
Pricing summary
The following reflects confirmed public pricing information available for UBX tokens and typical billing models.
Current price details
| Plan | Price (NZD) | Period | Notes |
|---|---|---|---|
| UBIX Network (UBX) token price | NZ$0.000002075 per UBX | Spot rate | Cryptocurrency exchange rate (sourced from CoinGecko/Coinbase) |
Your consumer rights in New Zealand
Key CGA protections
- New Zealand's Consumer Guarantees Act (CGA) provides guarantees on acceptable quality, fitness for purpose and durability for most goods and services.
- Verified guidance notes a 5‑year guarantee on many goods under New Zealand law; consumers should rely on CGA rights in addition to merchant terms.
How this interacts with UBX terms
UBX terms reference UK rules for returns and faults, but NZ consumers retain CGA rights regardless of those terms.
If a product is faulty or not of acceptable quality, seek remedy under the CGA: repair, replacement or refund as appropriate.
Customer experiences
Negative reports
Multiple New Zealand Trustpilot reviews allege serious issues with Ubitex/UBX, including blocked withdrawals and funds stuck after platform changes.
Complaints also cite misleading staking returns, migration problems and rebranding used to recruit new users. See reported reviews: Trustpilot (NZ).
Context and caution
Reports are recurring patterns of negative in available public reviews; prospective customers should exercise caution and verify withdrawal processes before investing.
Keep transaction records and seek independent advice for larger or riskier transactions.
Documentation checklist
Before you contact support
- Account email and username used with Ubx/UBX/Go UBEX.
- Order number, subscription ID or transaction reference from your receipt.
- Payment proof (bank/credit card statement or app invoice screenshot).
If escalating or lodging a complaint
- Screenshots of error messages, blocked withdrawals or membership pages.
- Copy of merchant terms or relevant links: UBX Training terms, Go UBEX refunds.
- Postal address if required for formal notices (see Address section below).
Common mistakes
Assuming platform cancellation is automatic
Users sometimes cancel in the wrong place (for example cancelling the website account but not the App Store subscription). This can leave auto‑renew enabled and result in further charges.
Expecting automatic refunds for prepaid streaming
Many expect refunds for pay‑per‑view content that is explicitly marked as non‑refundable. Confirm refund policy before purchase to avoid disputes.
Comparative recap
Channel comparison
| Channel | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Apple App Store | Disable auto‑renew in device Settings or App Store subscriptions. | Refunds handled by Apple; vendor policy applies. Check App Store refund process. | Access typically continues until subscription expiry date. |
| Google Play (in‑app) | Cancel via the app's 'Membership' or Google Play Subscriptions area. | Refunds handled by Google/merchant; in‑app purchases often final. | Access normally remains until the end of the paid period. |
| Web (UBX Training) | Cancel in your UBX Training account; cancel ≥24 hours before renewal to avoid charge. | Refunds depend on product type; physical goods and faults follow seller terms and local law. | Access generally continues until the current billing cycle ends. |
| Go UBEX (pay‑per‑view) | Purchases are prepaid; no ongoing subscription to cancel in many cases. | All purchases are prepaid and final unless content provider states otherwise. | No further access after content expiry; no partial‑term refunds. |
| Physical products (online store) | Return per UBX Training returns policy and local consumer rights. | Change‑of‑mind returns referenced as 14 days in merchant terms; NZ CGA entitlements may provide additional remedies. | Access not applicable; refunds or replacements processed per seller and law. |
After cancelling
What to watch for
Confirm cancellation email or receipt from the App Store, Google Play or UBX web account.
Monitor your bank/card statements for any unexpected charges after cancellation and save evidence of cancellation.
Helpful links and next steps
- UBX Training subscription and payment terms
- Go UBEX refunds and content policy
- Trustpilot (NZ) reviews for Ubitex/UBX
- New Zealand Consumer Guarantees Act guidance
Address
Local contact option
No dedicated cancellation postal address was found in public terms. The best available local office for sales/network contact is the distributor office listed below.
Office address (use for postal notices or formal correspondence)
Arrow Electronic Components
45 O'Rorke Road, Auckland 1061, New Zealand
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.