How to Cancel World Vision Sponsorship | Postclic
Cancel World Vision
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How to Cancel World Vision Sponsorship | Postclic
World Vision
Private Bag 92078
1142 Auckland New Zealand
email@worldvision.org.nz
Subject: Cancellation of World Vision contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the World Vision service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
World Vision
Private Bag 92078
1142 Auckland , New Zealand
email@worldvision.org.nz
REF/2025GRHS4

Cancel World Vision: Easy Method

What is World Vision

Overview

World Vision is an international Christian humanitarian organisation focusing on child sponsorship, community development and emergency relief.

Activities in New Zealand

World Vision New Zealand raises funds and manages sponsorship programs to support overseas development projects.

Supporter communications, sponsorship administration and donor relations are handled by the New Zealand office.

How to cancel World Vision

Primary cancellation route

  • Contact World Vision New Zealand Supporter Care directly to change, pause or cancel recurring donations or sponsorships.
  • Phone: 0800 800 776 during business hours is the documented method for NZ supporters.

Alternative contact methods

  • You can also contact World Vision NZ via their contact page: worldvision.org.nz/contact.
  • International supporters should contact the relevant World Vision country office or the global support centre for their region rather than trying to cancel via App Store/Google Play.

What happens when you cancel

Stopping future payments

Cancellation stops future recurring payments or sponsorship renewals once processed by Supporter Care.

Your cancellation request will be applied to payments going forward, not retroactively to past transactions.

Account access and records

World Vision retains records of donations and sponsorship activity for administration and reporting.

If you need written confirmation, request a cancellation confirmation or receipt from Supporter Care when you cancel.

Will I get a refund?

Standard refund position

World Vision New Zealand does not advertise a general 14‑day cooling‑off or automatic refund policy for donations or sponsorship payments.

Donations and sponsorship payments are generally treated as final once made; no general refunds clause is published on the public FAQ.

Exceptions and next steps

  • If you believe an error occurred or you have exceptional circumstances, contact Supporter Care to discuss the situation and request assistance.
  • There is no formal, publicly documented refund process for routine donations; emphasis is on cancelling future payments rather than refunding past ones.

World Vision plans and pricing

Typical sponsorship pricing

Below are the commonly shown sponsorship options on World Vision New Zealand pages.

Selected plans

Plan Price Period Features
Child Sponsorship NZ$54.00 Monthly Monthly sponsorship to provide essential support (education, food, healthcare, etc.)
Smiles Gift - 1-year Child Sponsorship (via GrabOne) NZ$540.00 Annual (one-off) Prepaid first year of child sponsorship as a gift; sets up ongoing sponsorship

Your consumer rights in New Zealand

Legal framework

New Zealand consumer protections (for example, the Fair Trading Act) prohibit misleading representations and unfair conduct by organisations, including charities.

How rights apply to donations

  • You have the right to clear, accurate information about how donations and sponsorships will be used.
  • You have the right to cancel future commitments by contacting the organisation, and World Vision NZ provides Supporter Care contact details to do this.
  • There is no automatic statutory right under NZ consumer law to a refund of charitable donations once given, unless specific misrepresentation or error can be shown.

Customer experiences

Summary of positive signals

There are limited public New Zealand-specific reviews available for World Vision NZ on common review sites.

Supporter feedback often highlights satisfaction with project reporting and communications when received.

Summary of concerns

  • Internationally, some donors report confusion about how funds are allocated (community development vs direct child support).
  • Some donors reported difficulty cancelling through app stores; World Vision NZ documents phone/email cancellation as the route to use.
  • There are negative reviews for other World Vision domains (e.g. worldvision.com) that do not necessarily reflect World Vision New Zealand.

Documentation checklist

Information to have ready

  • Your full name as used on the donation/sponsorship.
  • Supporter or sponsorship ID (if known).
  • Contact details: email and phone number on the account.
  • Payment method details (last 4 digits of card, bank reference or date of last payment).

Evidence to collect

  • Copies or screenshots of confirmation emails, receipts or bank/credit card statements showing the payment.
  • Any previous correspondence with World Vision about the donation or sponsorship.
  • Note of the date and time you contacted Supporter Care and the name of the staff member if provided.

Common mistakes

Assuming app-store cancellation works

Many supporters assume they can cancel recurring World Vision payments through the App Store or Google Play. This is often not supported for World Vision NZ.

If you cancel an app subscription thinking it will stop World Vision payments, follow up with Supporter Care to confirm.

Not keeping confirmation

Failing to request or save a written cancellation or confirmation can make follow-up harder if payments continue.

Always ask Supporter Care for confirmation and keep receipts or emails until the cancellation is fully processed.

Comparative recap

Key aspects compared

Aspect World Vision New Zealand
Cancellation method Contact Supporter Care by phone or email; no documented in-app/web self-service.
Refund policy Donations generally non-refundable; no general 14‑day cooling-off publicly stated.
Typical recurring price NZ$54.00 per month for child sponsorship (other suggested amounts available).
Documentation to have Supporter ID, payment details, receipts, correspondence, cancellation confirmation.

After cancelling

Confirming the cancellation

Ask Supporter Care for written confirmation (email or postal) and retain it for your records.

Check your bank or card statement after the next expected payment date to ensure charges have stopped.

Useful links and contacts

Address

Postal address for written notices

Private Bag 92078, Auckland, New Zealand, 1142

Supporter Care phone

Phone: 0800 800 776 (during business hours)

FAQ

To cancel your NZ$54.00 monthly child sponsorship, contact World Vision New Zealand Supporter Care directly by phone at 0800 800 776 or via their contact page. Ensure you keep proof of your cancellation request.

World Vision New Zealand generally does not offer refunds for past payments, as donations are treated as final. If you believe there was an error, contact Supporter Care to discuss your situation.

Once you cancel your sponsorship, future recurring payments will stop as processed by Supporter Care. Make sure to request written confirmation of your cancellation for your records.

When cancelling, have your Supporter ID, payment details, and any relevant correspondence ready. This will help Supporter Care process your cancellation efficiently.

World Vision New Zealand does not advertise a cooling-off period for donations or sponsorship payments. It's important to cancel future commitments directly with Supporter Care.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.