Cancel YELP online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Yelp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Yelp: Easy Method
What is Yelp
Overview
Yelp is an online platform and mobile app for finding and reviewing local businesses, including restaurants, shops and services.
It offers free user accounts, business listings, advertising and paid tools for business owners such as reservation and guest management products.
Primary uses
Consumers use Yelp to discover businesses, read reviews, view maps and make bookings or orders where available.
Business owners use Yelp to manage listings, claim pages, purchase advertising and use products like Yelp Guest Manager and Yelp Places API.
How to cancel Yelp
Cancel an iOS (App Store) subscription
- Open the Apple App Store on your iPhone or iPad and tap your profile photo, then tap "Subscriptions".
- Find the Yelp subscription and tap "Cancel Subscription".
- Developers (including Yelp) cannot cancel App Store subscriptions for you; cancellation must be done through Apple account settings.
Cancel an Android (Google Play) subscription
- Open the Google Play Store app, tap your profile, then tap "Payments & subscriptions" → "Subscriptions".
- Select the Yelp subscription and choose "Cancel subscription".
- Google Play handles cancellations and developers cannot cancel Play subscriptions on your behalf.
Cancel a Yelp web user account
- Sign in to Yelp on the web, go to Account Settings and submit an account closure request to delete your user account.
- Follow on-screen steps and confirm the closure; allow time for processing and any email confirmation.
Cancel a Yelp business owner account or services
- Contact Yelp Customer Success or support to discuss cancellation if you have advertising, Guest Manager or other paid business services.
- Business account owners can unclaim or delete listing data via the Yelp for Business app, but paid services often require contacting Customer Success first.
What happens when you cancel
Subscription access and renewals
Canceled subscriptions typically stop future billing but often remain active until the end of the current paid period.
Auto-renewal is turned off on the store side (Apple/Google) and access may continue until your subscription expiry date.
Account and data handling
Closing a personal Yelp account removes your profile and associated user data according to Yelp's deletion process.
Business owners should expect different data options - unclaiming or deleting listings is possible, but paid-service data may require Customer Success assistance.
Will I get a refund?
Refunds for App Store (iOS) purchases
Refunds for purchases made through Apple must be requested via Apple's "Report a Problem" system at reportaproblem.apple.com.
Eligibility is determined by Apple; New Zealand consumer rights still apply and may affect outcomes.
Refunds for Google Play purchases and web purchases
- Google Play refunds must be requested through Google Play's refund process; Google assesses eligibility.
- Yelp states it does not provide refunds for subscriptions or purchases that were made via Apple or Google stores.
- For web promotions, ads or direct Yelp invoices, refunds are not guaranteed and typically require discussion with Yelp Customer Success.
Yelp plans and pricing
Available plans
Below are sample Yelp product plans and their published USD prices. Contact Yelp for current local pricing and subscription terms.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Yelp Guest Manager Basic | US$99.00/month | Monthly | Up to 500 booked covers/month; in-house & online waitlist; reservations; two-way texting; daily analytics; to-go management; iPad with subscription |
| Yelp Guest Manager Plus | US$299.00/month | Monthly | All Basic features plus unlimited covers; guestbook & in-app guest profiles; POS integration; credit card holds; customizable floor plan |
| Yelp Guest Manager Enterprise | Custom | Monthly / Annual | Enterprise-level: Olo, Punchh integrations; reservation and waitlist API; data feeds |
| Yelp Places API - Base | US$229/month + $5.91 per 1,000 extra calls | Monthly | Base attributes and filters; 5,000 free API calls/month trial |
| Yelp Places API - Enhanced | US$299/month + $6.57 per 1,000 extra calls | Monthly | Enhanced attributes; 3 photos; 3 review excerpts |
| Yelp Places API - Premium | US$643/month + $14.13 per 1,000 extra calls | Monthly | Premium attributes; Premium filters; up to 12 photos; review highlights; 7 review excerpts |
| Yelp AI API | US$25 per 1,000 API calls | Per usage | Business summaries, conversational multi-turn prompts, contextual content |
Notes on pricing
Prices above are listed in USD. Yelp does not publish NZD pricing publicly for all products; currency conversion and local taxes may apply.
Contact Yelp sales or check the NZ App Store for app-based services to obtain exact pricing in New Zealand dollars.
Your consumer rights in New Zealand
Statutory protections
Consumers in New Zealand retain rights under local laws such as the Fair Trading Act and the Consumer Guarantees Act.
These rights apply regardless of App Store or Google Play policies and can affect refund and service dispute outcomes.
Practical steps to enforce rights
- Document your purchase and communications, then request a refund from the store (Apple/Google) or from Yelp for web purchases.
- If unresolved, contact your card issuer to dispute a charge and consider contacting New Zealand consumer authorities or getting local legal advice.
Customer experiences
Positive feedback
- Many users find Yelp useful for discovering restaurants and local businesses, citing detailed reviews, filters and map views.
- Features like ratings, distance and price filters and curated search results are commonly praised.
Negative feedback
- Multiple business owners report issues: claims that positive reviews are hidden unless businesses advertise, aggressive ad sales tactics, and difficulty obtaining refunds.
- Reviewers on public sites report poor customer service, challenging cancellations and disputes over billing for ads or services.
Documentation checklist
Essential purchase and account records
- Receipt or invoice showing the purchase date, product name and amount.
- Screenshots of subscription settings and any confirmation emails from Apple, Google Play or Yelp.
- Account email address and username associated with the Yelp account or business listing.
Support communications
- Copies of messages or emails exchanged with Yelp Customer Success or support staff.
- Dates, names and reference numbers of any phone or chat interactions.
- Billing statements or bank card statements showing the charge to be disputed.
Common mistakes
Attempting to cancel via the app or provider incorrectly
A common error is expecting Yelp or its support agents to cancel App Store or Google Play subscriptions for you.
App store subscriptions must be cancelled through the respective store account settings; asking Yelp to cancel these will not work.
Missing renewal windows and not documenting requests
Many users miss the renewal cut-off and assume cancellation is retroactive; most cancellations prevent future billing but do not refund past periods automatically.
Failing to keep receipts, screenshot evidence or support communications makes disputes harder to resolve with the store, Yelp or your card issuer.
Comparative recap
Quick comparison
| Method | Who to contact to cancel | Where refunds are handled | Typical difficulty |
|---|---|---|---|
| App Store (iOS) subscription | Cancel in Apple App Store subscriptions (your Apple ID). | Request refund via Apple Report a Problem; Apple decides eligibility. | Low to medium - cancellation simple, refunds variable. |
| Google Play (Android) subscription | Cancel in Google Play Store → Subscriptions. | Request refund through Google Play support; Google decides eligibility. | Low to medium - cancellation simple, refunds variable. |
| Yelp web or business-paid services | Contact Yelp Customer Success or use Yelp account settings for user account closure. | Refunds for web purchases handled with Yelp Customer Success; refunds are not guaranteed. | Medium to high - business cancellations and refunds can be difficult and may require negotiation. |
After cancelling
What to check immediately
- Confirm cancellation email or a change in subscription status in Apple or Google Play settings.
- Monitor your bank or card statement for any unexpected charges after the cancellation date.
- Keep screenshots of the cancellation confirmation and any related messages for disputes.
Useful links
- Apple Report a Problem (refund requests)
- Google Play subscriptions and refunds
- Yelp Support (help articles and contact)
- Yelp for Business (manage listings and paid services)
- New Zealand consumer protection information
Address
Mailing address
Yelp Inc., 350 Mission Street, 10th Floor, San Francisco, California 94105, United States.
Notes about local NZ contact
There is no publicly listed Yelp postal address specific to New Zealand; international correspondence generally goes to Yelp's U.S. headquarters.
For account or billing issues in New Zealand, start with Apple or Google Play (if purchased there) and contact Yelp Customer Success for web purchases or business services.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.