Cancellation service #1 in Hong Kong
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the 4Ukey service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel 4Ukey: Easy Method
What is 4Ukey
Product overview
4Ukey is a device-unlocking software sold under Tenorshare that helps bypass locks and manage access on Android and iOS devices. It is marketed to users who need to remove passcodes, Apple ID locks or other access restrictions.
How it is sold
4Ukey is sold as downloadable desktop software with license plans (monthly, yearly, lifetime). Purchases may be made via the vendor website or through app stores where applicable.
How to cancel 4Ukey
If you purchased through Apple App Store (iOS)
- Open Settings on your iPhone/iPad and tap your name.
- Tap iTunes & App Store, then tap your Apple ID and choose View Apple ID.
- Tap Subscriptions, find the 4Ukey subscription and tap Cancel Subscription.
If you purchased through Google Play Store (Android)
- Open the Google Play app on your Android device.
- Tap your profile icon, then go to Payments & subscriptions > Subscriptions.
- Select the 4Ukey subscription and tap Cancel subscription.
If you purchased directly from the vendor website
- Contact Tenorshare/4Ukey support via the product support or contact page to request cancellation.
- Use the vendor support interface or the FAQ guide listed on their site to submit the cancellation request.
- Keep any support ticket or confirmation number for your records.
What happens when you cancel
Access after cancellation
Cancellation normally stops future recurring charges but may not immediately remove access to the software. Access depends on the license type you purchased.
Auto-renewal and billing
If you cancel before the next billing date, auto-renewal should stop and no new subscription payments will be taken.
Data and account considerations
Cancelling a subscription does not usually delete your account or local data. Back up any important files or licence information before cancelling if you may need them later.
Will I get a refund?
Official 4Ukey (Tenorshare) refund policy
Tenorshare/4Ukey offers a 30-day money-back guarantee. Refunds are available in specified cases such as repeated purchase, wrong purchase, or unresolved technical problems within 30 days.
Common exceptions and limitations
- No refunds for change of mind or after an automatic renewal charge in many cases.
- Refunds may not apply if the issue is not demonstrated or if the purchase falls outside the 30-day guarantee window.
Other vendor notes (iMyFone example)
iMyFone similarly states a 30-day money-back guarantee with exceptions for change of mind, regional price differences and unauthorized payments.
Always read the vendor refund page for exact conditions and how to request a refund.
4Ukey plans and pricing
Pricing overview
Official site lists prices in USD and excludes VAT. No New Zealand-specific NZD pricing is listed; conversion depends on exchange rate at purchase.
Key plan features
Plans vary by duration and update access. Typical features include the number of PCs allowed, number of devices covered, auto-renewal options and update policies.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| 1 Month (4uKey for iOS) | US$35.95 (VAT excluded) | Monthly | 1 PC, 5 devices, auto-renewal, cancel anytime |
| 1 Year (4uKey for iOS) | US$55.95 (VAT excluded) | Annual | 1 PC, 5 devices, auto-renewal, cancel anytime |
| Lifetime (4uKey for iOS) | US$65.95 (VAT excluded) | Lifetime | 1 PC, 5 devices, one-time payment, free lifetime updates |
Your consumer rights in New Zealand
Statutory protections
Under New Zealand law (Consumer Guarantees Act and Fair Trading Act), goods and services must be as described and fit for purpose.
Digital goods and cooling-off
There is no automatic 14-day cooling-off right for all digital goods unless specific remote sale rules apply. Refunds often depend on whether the product is faulty or not as described.
How vendor guarantees interact with statutory rights
Vendor 30-day guarantees may offer more convenience, but they do not override your statutory rights under New Zealand law.
Customer experiences
Positive feedback
- Many users report 4Ukey is fast, user-friendly, and effective for unlocking devices, with helpful customer support responses.
- iMyFone users often praise responsive and kind customer service with quick issue resolution.
Negative feedback
- Some customers report failures on certain devices, limited refunds (token amounts), or being pushed to alternatives rather than full refunds.
- Complaints include difficulty obtaining refunds, product not working as advertised, and cases where users had to dispute charges with their bank.
How to interpret reviews
Reviews show mixed experiences; many successful cases exist alongside some unresolved or partially resolved disputes.
Keep realistic expectations and document problems early to support any refund request.
Documentation checklist
Required purchase information
- Order number or invoice (receipt from vendor or app store).
- Purchase date and payment method used (card, PayPal, etc.).
- Email address used for the purchase or licence.
Technical and communication evidence
- Screenshots or logs showing the issue or error messages.
- Support ticket numbers and correspondence with vendor support.
- Device model, OS version and reproduction steps for the fault.
Common mistakes
Assuming cancellation equals refund
Many users cancel a subscription but expect an automatic refund; cancellation normally stops future payments but does not guarantee a refund.
Always check the refund policy and request a refund separately if eligible.
Contacting the wrong channel
Users sometimes contact the wrong support (e.g., app store vs vendor website) which delays resolution.
If purchased via Apple or Google, start with that store; if bought from the vendor site, contact vendor support first.
Missing documentation
Not keeping receipts, order numbers or screenshots weakens refund cases and slows dispute processes.
Gather the checklist items before requesting a refund or starting a chargeback.
Comparative recap
Quick comparison overview
This table summarises key differences and similarities between 4Ukey (Tenorshare) and iMyFone as reflected in available policies and reviews.
How to use this table
Use the comparison to pick the right vendor for support or to understand likely refund and cancellation behaviours.
| Item | 4Ukey (Tenorshare) | iMyFone |
|---|---|---|
| Refund policy | 30-day money-back guarantee; refunds for repeated/wrong purchase or unresolved technical problems. | 30-day Money Back Guarantee; refunds for unresolved technical issues or mistaken add-on purchases; several exceptions. |
| Cancellation methods | Cancel via vendor support for web purchases; app-store purchases must be cancelled in the relevant store. | Cancel via Apple App Store, Google Play, or iMyFone support interface depending on purchase channel. |
| Pricing | Listed in USD (examples: US$35.95/month; US$55.95/year; US$65.95 lifetime). | Pricing varies by product; vendor lists prices on site (USD typical). |
| Customer reviews | Many positive reports of effectiveness and support; some complaints about refunds and failures on certain devices. | Users praise helpful support but some report refunds denied and ongoing unintended payments. |
After cancelling
What to do immediately after cancellation
- Keep any cancellation confirmation or ticket ID you receive.
- Check your bank or card statement for any further charges over the next billing cycle.
If your refund is delayed or denied
- Follow up with vendor support and supply any additional evidence requested.
- If unresolved, consider contacting your payment provider to dispute the charge with supporting documentation.
Helpful links
- 4Ukey / Tenorshare refund policy
- iMyFone Support Center (cancellation & support FAQ)
- iMyFone auto-renewal information
Address
Company headquarters (as listed)
Tenorshare (4Ukey) - Room B, 5th Floor, Gaylord Commercial Building, 114-118 Lockhart Rd, Wan Chai, Hong Kong.
Notes on contacting
There is no specific New Zealand postal address listed for cancellations in the vendor information provided.
For fastest response, use the vendor support pages and keep all purchase documentation ready when contacting them.