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Cancel Find My Kids: Easy Method
What is Find My Kids
Overview
Find My Kids is a location‑tracking mobile app designed to help parents monitor children’s whereabouts and receive alerts. It provides features such as location history, SOS signals, and sound/honk options to check a child’s phone remotely.
Main features
The app offers live location, geofencing, and device status alerts through a subscription model. Some features depend on device type and OS restrictions, so functionality can differ between Android and iOS.
How to cancel Find My Kids
App Store (iOS) - steps
- Open Settings on your iPhone, tap your name, then tap Subscriptions.
- Find Find My Kids in the list and tap Cancel Subscription or turn off auto‑renewal.
- Note: Deleting the app does not cancel the subscription; you must cancel in your Apple account settings.
- Reference: App Store listing.
Google Play (Android) - steps
- Open the Google Play Store app, tap your profile, then Subscriptions.
- Select Find My Kids and tap Cancel subscription, then follow on‑screen prompts.
- Do not rely on deleting the app; you must cancel via Google Play subscriptions.
- Users report recurring charges after cancellation attempts; verify the subscription end date in Play.
Web / Direct subscriptions - steps
- There is no clear web‑based cancellation flow publicly documented.
- If you subscribed directly, try contacting support by email or the in‑app support link and request cancellation in writing.
- Many users report difficulty getting confirmation or stopping recurring charges via web/direct channels.
- Reference: Web contact source.
What happens when you cancel
Access and features
After cancellation, you typically retain access to paid features until the end of the current billing period. The app will usually switch to a free or limited mode once the paid period expires.
Billing and renewal
- Auto‑renewal is turned off after successful cancellation; no further charges should occur after the paid period ends.
- Because users report recurring billing issues, check your App Store or Google Play subscription status and bank statements to confirm cancellation.
Will I get a refund?
Official policy (app level)
The app’s stated terms say refunds are not available for unused time within the subscription period. The developer generally expects users to keep paid access until the paid period ends.
Exceptions and New Zealand options
- For App Store purchases, you can request a refund via reportaproblem.apple.com; Apple considers local consumer protection rights.
- For Google Play purchases, refunds are handled by Google Play; many users report denied refunds and mixed outcomes.
- If you believe your consumer rights were breached, document everything and raise the issue with the platform (Apple/Google) or local consumer authorities.
Find My Kids plans and pricing
Known pricing status
No official New Zealand pricing in NZD is publicly available from the developer. The App Store displays in‑app purchases in USD for some users.
Where to check for prices
Check the App Store or Google Play listing in your device’s region for current plans and currency. Contact the developer if you need invoice details for a direct subscription.
| Plan | Price (NZD) |
|---|---|
| Varies | Varies |
Your consumer rights in New Zealand
Statutory rights
New Zealand consumers keep rights under local consumer protection laws even for digital subscriptions purchased through app stores. These rights can include remedies when services are not as described or fit for purpose.
How to use your rights
- Request a refund or raise a dispute through the platform where you purchased (Apple via reportaproblem.apple.com or Google Play support).
- Keep records: receipts, subscription IDs, screenshots, and correspondence to support any claim to the platform or consumer protection agency.
Customer experiences
Positive feedback
Some users report the app provides peace of mind, accurate tracking, and useful features such as SOS and honk functions. Long‑time or lifetime members sometimes praise ongoing improvements.
Negative feedback
- Common complaints include inaccurate locations, large location radii, and delays in updates.
- Many users report unresponsive or ineffective customer support and recurring billing problems after attempted cancellations.
- Some advertised features may not work reliably on all devices or on iOS due to platform restrictions.
Documentation checklist
What to gather before contacting support or platforms
- Purchase receipt and subscription transaction ID from App Store or Google Play.
- Screenshots of subscription page, billing statements showing charges, and any in‑app subscription status.
- Dates and text of any cancellation attempts, support emails, or chat transcripts.
How to present information
- Send a clear, chronological summary with attachments when contacting Apple, Google, or the developer.
- If mailing the company, include your subscription details and request written confirmation of cancellation and refund status.
Common mistakes
Deleting the app
Deleting the app from your phone without cancelling the subscription in App Store or Google Play is a frequent mistake. The subscription continues to bill until you cancel through the platform.
Assuming automatic refunds or immediate stop of charges
Some users assume a refund or an immediate stop to charges after contacting support. The developer’s stated policy refuses pro‑rata refunds and many users report denied refunds, so always confirm cancellation and monitor charges.
Comparative recap
Quick comparison table
| Platform | How to cancel | Refund likelihood |
|---|---|---|
| App Store (iOS) | Cancel via Settings → Subscriptions in your Apple account; deleting app does not cancel. | Low from developer; you can request refund via Apple at reportaproblem.apple.com. |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions; do not rely on app deletion. | Uncertain; many users report denied refunds and recurring charges despite cancellations. |
| Web / Direct | No clear public web cancellation flow; contact support in writing and request confirmation. | Low to uncertain; users report difficulty obtaining confirmation or refunds. |
Which route to choose
If purchased via App Store or Google Play, always cancel through the purchasing platform first and keep records. For direct subscriptions, use written contact and ask for written confirmation.
After cancelling
Monitoring and verification
- Check your subscription status in the App Store or Google Play to confirm the cancellation date.
- Monitor bank or card statements for any unexpected charges for at least one billing cycle after cancellation.
Helpful links
- Find My Kids on the App Store: App Store listing.
- Apple consumer support and refund reporting: Apple support (NZ) and reportaproblem.apple.com.
- Web contact reference: App contact listing.
Address
Company address
LETEM LTD, 1 Arch Makariou III Avenue, Lakatameia, Nicosia 2324, Cyprus.
How to contact by post
If you send postal correspondence, include your full name, subscription details, transaction IDs, and a clear request to cancel and confirm the subscription end date. Use tracked delivery and keep copies of everything sent.
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Written by Maya Bell
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.