Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Grammarly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Grammarly: Easy Method
What is Grammarly
Overview
Grammarly is an automated writing assistant that checks grammar, spelling, punctuation, clarity, and tone across web and app platforms.
It offers a free tier for basic checks and paid plans for advanced suggestions including style, clarity, and plagiarism detection.
Where it works
Grammarly works via a web editor, browser extensions, desktop apps, and mobile keyboards (iOS and Android).
Some plans and purchases are managed directly by Grammarly, while others are handled through Apple App Store or Google Play.
How to cancel Grammarly
Cancel via the web (direct account)
- Sign in to your Grammarly account on the web and go to the Subscription page.
- Click “Cancel Subscription”, confirm by clicking Continue, and select a reason.
- After cancelling, access to paid features remains until the end of your current billing cycle.
Cancel via mobile stores (iOS / Android)
- iOS (App Store): You cannot cancel an App Store subscription through Grammarly’s website. Open your Apple ID subscription settings in the App Store to cancel.
- Android (Google Play): Manage and cancel subscriptions through Google Play’s subscription management; Grammarly directs Play users to Google Play for cancellations.
What happens when you cancel
Access to paid features
If you cancel a subscription purchased directly from Grammarly, you retain access to paid features until the end of your current billing cycle.
For App Store or Google Play subscriptions, the store’s rules about access and renewal apply; typically you keep access until the paid period ends.
Renewals and billing
After cancellation your subscription will not auto-renew at the next billing date. No further charges should occur from the same subscription source.
If you see further charges after cancelling, check which platform billed you (Grammarly, Apple, or Google) and contact that provider or support.
Data and account status
Canceling a subscription does not delete your Grammarly account or stored documents. Your account remains active on the free plan unless you delete it.
To remove your data entirely, follow Grammarly’s account deletion process in account settings or contact support for guidance.
Will I get a refund?
Grammarly’s standard refund position
Grammarly states payments are non‑refundable except where required by law. They generally do not issue credits or refunds for partially used periods.
This is the company policy, but it can be subject to local consumer protections and exceptions.
Platform-specific and legal exceptions
- App Store purchases: refund requests must be made to Apple via App Store support or purchase history.
- Google Play purchases: refunds are typically handled through Google Play’s refund process.
- Legal exceptions: in New Zealand, consumer law may require a refund or remedy if the service is defective or not as described.
Grammarly plans and pricing
Summary table
| Plan | Price (approx NZD) | Billing period | Key features |
|---|---|---|---|
| Free | NZ$0.00 | Monthly | Basic spelling and grammar checking |
| Premium / Pro (website) | ≈ NZ$22/month (annual billing equivalent) | Annual billing equivalent | Advanced grammar, clarity, tone, plagiarism detection |
| In-App (iOS App Store) | NZ$49.99/month (approx) | Monthly (in-app) | Grammarly Premium via Apple‑managed purchase |
Pricing notes
Grammarly’s website prices are shown in USD; your bank or card converts to NZD at the applicable rate.
Exact NZD pricing is not published by Grammarly; local App Store listings and third‑party estimates provide NZ figures.
Your consumer rights in New Zealand
Core legal protections
Under New Zealand law, consumers have rights if a service is defective, not as described, or fails to meet reasonable standards.
Key statutes include the Consumer Guarantees Act and the Fair Trading Act which can override a business’s “no refunds” policy.
How to use these rights
- Reference the Consumer Guarantees Act or Fair Trading Act when disputing a charge or requesting a refund from Grammarly.
- If a service is faulty or misrepresented, explain the issue, cite the relevant Act, and request a remedy or refund.
Customer experiences
Positive feedback
Many users praise Grammarly for catching grammar, spelling, and punctuation errors and for improving clarity - especially useful for non‑native speakers.
Some reviewers report good customer support experiences, including cases of rapid refunds when raised promptly during trial periods.
Negative feedback
Common complaints include unexpected automatic renewals, difficulty cancelling, and charges that persist despite cancellation attempts.
Users also report confusing subscription flows, occasional buggy behaviour, and delays or problems with customer support responses.
Documentation checklist
What to prepare before contacting support
- Account email and user name associated with your Grammarly account.
- Order or receipt details showing the charge (date, amount, transaction ID if available).
- Screenshot or record of the subscription page, billing statement, or renewal notice.
Additional documents that help
- If purchased via Apple or Google, include the store purchase receipt or order number from Apple/Google.
- Any correspondence with Grammarly or screenshots showing cancellation attempts or error messages.
Common mistakes
Assuming cancellation equals deletion
Many users assume cancelling a paid subscription deletes their account or data; it does not. Cancellation stops renewal but keeps the account on the free plan.
If you want your data removed, you must follow the account deletion process separately or request deletion from support.
Trying to cancel in the wrong place
Users sometimes try to cancel App Store or Google Play subscriptions through Grammarly’s website and find it ineffective.
Always cancel in the platform that processed the payment: Apple App Store for iOS purchases, Google Play for Android, and Grammarly site for direct purchases.
Comparative recap
Quick comparison
| Aspect | Direct (website) | iOS App Store | Google Play |
|---|---|---|---|
| Where to cancel | Grammarly account Subscription page | Apple ID subscription settings | Google Play subscription management |
| Refund route | Grammarly (rare; only as required by law) | Request via Apple | Request via Google Play |
| Access after cancel | Access until end of billing cycle | Access until end of App Store billing period | Access until end of Google Play billing period |
Takeaway
Who charged you determines where to cancel and where to request a refund. New Zealand consumer law may provide additional remedies.
Keep receipts and contact the platform that made the charge first; escalate to Grammarly or consumer protection if needed.
After cancelling
Immediate steps
Confirm cancellation via email or the subscription page and keep a screenshot of the confirmation for your records.
Monitor your bank or card statement for the next billing date to confirm there are no further charges.
Helpful links and escalation
- Grammarly Support - help articles and contact options.
- Request a refund from Apple - Apple App Store refund process.
- Google Play subscriptions - manage or request refunds through Google Play.
- Consumer Protection (New Zealand) - guidance on your rights under NZ law.
Address
Mailing address
Grammarly, 548 Market Street, #35410, San Francisco, CA 94104, USA.
Use this address for formal correspondence; Grammarly does not publish a New Zealand‑specific postal address.
Notes on contacting by mail
Mail can be slower than online support. Include account details, copies of receipts, and a clear request (cancellation, refund, or data deletion).
Consider email or support portal contact first, and use postal mail for formal or escalated complaints if necessary.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.