Cancel MANUS AI online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Manus Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Manus Ai: Easy Method
What is Manus Ai
Overview
Manus Ai is a commercial AI assistant platform that offers subscription-based access to AI features, a credit-based usage model, and task orchestration tools through web and mobile apps.
The service is managed through account settings and uses third-party payment platforms for billing depending on how you subscribe.
Main uses
Common uses include research, content generation, and automation of complex tasks that consume credits per task.
Manus is primarily delivered via a web interface and native iOS/Android apps, with payments processed through Stripe, Apple, or Google Play depending on channel.
How to cancel Manus Ai
Cancel via Web (Stripe)
- Sign in to the Manus user interface.
- Go to your Profile avatar → Account → Manage/Upgrade.
- Click “Downgrade to Free” to cancel recurring payments; this stops future renewals.
- Note: Cancelling stops renewal only; charges already incurred are not refunded automatically.
Cancel via Apple App Store or Google Play
- Apple (iOS): Open Settings → Apple ID → Subscriptions → Manus → Cancel Subscription.
- Google Play: Open the Google Play app → Menu → Subscriptions → Manus → Cancel subscription, or use the Play website Manage → Cancel subscription.
- Uninstalling the app does not cancel your subscription; you must cancel through the store.
What happens when you cancel
Access and billing
Cancellation prevents future billing at the next renewal date but typically leaves access active until the end of the paid period.
Already-paid periods are normally not refunded automatically when you cancel; you retain service until that billing cycle ends.
Data and account status
Cancelling a subscription does not necessarily delete your account or data. Account deletion is a separate action and may not stop payments if subscriptions were purchased via an app store.
If you delete your account but have an active app-store subscription, you must cancel the subscription in the store to stop charges.
Will I get a refund?
Refunds for Stripe or Google subscriptions
To request a refund for payments made via Stripe or Google, submit a refund request through the Manus Help Centre AI chatbot with your invoice and reason.
If eligible, Manus may process refunds to the original payment method within 1 - 15 business days.
Refunds for Apple subscriptions and limitations
Apple-managed subscriptions must be refunded directly through Apple’s refund process; Manus cannot issue refunds for Apple Store purchases.
Credits already spent because of dissatisfaction or change of mind are generally non-refundable unless a platform malfunction can be demonstrated.
Manus Ai plans and pricing
Plan overview
Exact New Zealand dollar prices are not published centrally and can vary by platform and exchange rate at the time of purchase.
To see the live NZD price, check the App Store or the purchase screen on the web store at checkout.
Typical plan features
Plans differ by credit allowance, concurrency and advanced features such as team tools and higher capability models.
Below is a summary table of common plan names and included features; check your purchase channel for exact pricing.
| Plan | Billing period | Price | Typical features |
|---|---|---|---|
| Basic | Monthly | Not published - check store | Standard features, ~1,900 credits, 1 concurrent task |
| Plus | Monthly | Not published - check store | Advanced features, ~3,900 credits, 2 concurrent tasks |
| Pro | Monthly | Not published - check store | High-capability features, ~19,900 credits, 5 concurrent tasks |
| Team | Per member / Monthly | Not published - check store | Team collaboration, shared pool, admin controls |
Your consumer rights in New Zealand
Cooling-off and digital content
New Zealand consumer law provides rights for some remote sales (such as door-to-door) but does not automatically give a 14-day cooling-off period for digital subscription services.
Digital subscriptions typically do not have an automatic refund window unless Manus explicitly offers one or the purchase was misleading or defective.
Refunds, faults and misleading conduct
If a service is faulty, misrepresented, or not as described, consumers may have remedies under New Zealand consumer protection laws.
For Apple App Store purchases, Apple handles refunds; for Stripe or Google purchases, request refunds through Manus as described above.
Customer experiences
Positive feedback
Some users report good performance and useful results for complex tasks when the platform is working as intended.
Positive comments typically highlight responsiveness for advanced tasks and helpful features when credits are used efficiently.
Common negative themes
Reviews frequently mention difficulty cancelling subscriptions, especially after free trials, and problems when account deletion did not stop billing.
Other recurring issues include automated or unresponsive customer support, unexpected charges, and rapid consumption or loss of credits due to glitches.
Documentation checklist
What to collect before contacting support
- Account email and username used for the Manus account.
- Invoice or transaction ID for the charge you want refunded.
- Date and platform of purchase (Web/Stripe, Apple App Store, or Google Play).
Additional helpful items
- Screenshots of billing statements or subscription screens showing active charges.
- Evidence of any platform malfunction (logs, timestamps, and task IDs) if credits were consumed unexpectedly.
- Record of attempted cancellations and any confirmation messages.
Common mistakes
Assuming uninstall cancels subscription
Uninstalling the app does not cancel an App Store or Google Play subscription. Users must cancel inside the respective store to stop renewals.
Failing to cancel in the correct place is a frequent cause of unexpected charges.
Deleting account without cancelling store subscription
Deleting a Manus account on the website does not always stop an active app-store subscription. You must cancel via Apple or Google if you subscribed there.
Also preserve invoices and timestamps before deleting accounts if you later request refunds.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, who handles refunds, and common issues per platform to help you choose the correct action quickly.
How to use this table
Find the platform you purchased from, follow the cancellation route listed, and follow the refund instructions for that payment processor.
| Platform | How to cancel | Who handles refunds | Common issues |
|---|---|---|---|
| Web (Stripe) | Profile → Account → Manage/Upgrade → Downgrade to Free | Manus (request via Help Centre chatbot) | Charges not refunded automatically; need invoice and reason |
| Apple App Store | iOS Settings → Apple ID → Subscriptions → Manus → Cancel | Apple (request via Apple refund process) | Must request refund from Apple; uninstall does not cancel |
| Google Play Store | Google Play app → Menu → Subscriptions → Manus → Cancel or Play website | Manus for some cases; Google may handle refunds via Play support | Uninstalling does not cancel; check Play purchase history |
After cancelling
What to check immediately
- Confirm cancellation via the platform confirmation screen or email.
- Keep copies of invoices, cancellation confirmations and any support correspondence.
Helpful links and contacts
- Manus Help Center - start refund requests and use the AI chatbot.
- Apple subscriptions and refunds - request Apple refunds.
- Google Play subscriptions and refunds - manage or request refunds via Google Play.
- New Zealand consumer protection - guidance on your consumer rights.
Address
Registered contact address
Manus appears to operate from the United States. The listed address is:
123 AI Boulevard, San Francisco, CA 94107, United States
Notes about local contact
No New Zealand postal address was found for Manus; use the Manus Help Center for official support and refund requests.
If you need NZ-specific consumer advice, contact local consumer protection authorities via the link above.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.