Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pdffiller service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Pdffiller: Easy Method
What is Pdffiller
Service overview
Pdffiller (also styled pdfFiller) is an online service for filling, editing, signing, and managing PDF documents. It provides web and mobile access for creating and exporting completed forms.
How people typically use it
Users rely on Pdffiller for document workflows that require editing, signing, or sharing PDFs without desktop software. Subscriptions control access to premium features and storage.
How to cancel Pdffiller
Web (self-service) cancellation steps
- Log into your account on Pdffiller's website.
- Go to Account Settings (or Billing / Subscription) and locate the cancel option.
- Follow the on-screen prompts to cancel; you will receive a confirmation email.
- After cancelling, you retain access until the end of your current paid or trial period.
Mobile app cancellations (iOS and Android)
- iOS: Open Settings → Your Name → Subscriptions → pdfFiller → Cancel Subscription. Apple handles billing and refunds.
- Android: Open Google Play Store → Profile icon → Payments & subscriptions → Subscriptions → pdfFiller → Cancel subscription. Google handles billing and refunds.
What happens when you cancel
Access and renewal
When you cancel, your access continues until the end of your current paid or trial period. The subscription will not renew after that period ends.
Data retention and downloads
PdfFiller provides a 30-day window after cancellation to retrieve and download your documents. After that 30-day period, documents may be permanently deleted.
Will I get a refund?
Self-service refund policy
First-time self-service subscribers who find the product unhelpful may request a refund within 180 days of their first payment. If approved, the refund revokes access immediately.
Free trial and app-store purchases
Cancelling during a free trial prevents future billing but does not produce a refund - the trial simply ends. You are advised to export documents before cancelling.
Subscriptions purchased via Apple App Store or Google Play are excluded from Pdffiller's refund policy; you must request refunds through Apple or Google.
Pdffiller plans and pricing
Overview of plan types
Plan names, features, and prices vary by region, promotions, and purchase channel. Check your account or the store listing for current details.
Where to see exact pricing
View plan details and pricing on the Pdffiller website or in the App Store / Google Play listings for your country.
| Plan | Monthly price (NZ) | Annual price (NZ) | Notes |
|---|---|---|---|
| Basic | Varies | Varies | Varies |
| Pro | Varies | Varies | Varies |
| Business | Varies | Varies | Varies |
Your consumer rights in New Zealand
Relevant laws
New Zealand consumer protections include the Fair Trading Act and the Consumer Guarantees Act. These laws prohibit misleading representations and require services to be fit for purpose.
How these laws apply to subscriptions
"No refunds" policies or representations that a product is free when it is not can breach New Zealand law. Pdffiller's policies must comply with these obligations.
Customer experiences
Positive feedback
Users praise Pdffiller for an intuitive design, ease of filling and signing PDFs, time-saving workflows, and helpful customer support resolving issues including mistaken charges.
Some reviews on platforms like Capterra note good customer service and full refund offers when affordability was a concern.
Negative feedback
Common complaints include unexpected charges after free trials, hidden or hard-to-find cancellation flows, and being billed despite believing the trial was cancelled.
Other negative points mention difficulty downloading without signing up, a clumsy interface, paywalls appearing after edits, and charges reported even when cancelling quickly.
Documentation checklist
What to have ready before cancelling
- Account email and login credentials for Pdffiller.
- Subscription details: purchase date, renewal date, and payment method.
- Any confirmation emails or receipts showing charges you want to dispute.
Why each item matters
- Login details let you cancel via the account settings quickly and retrieve documents within the 30-day window.
- Subscription dates and receipts support refund requests or disputes with Pdffiller, Apple, or Google.
- Saved documents ensure you retain needed files before deleted after the retention window.
Common mistakes
Cancellation timing and trial confusion
Many users assume cancelling during a free trial will produce a refund; in fact, cancelling only prevents future billing and does not retroactively refund trial charges because trials are not billed.
Another frequent error is believing a cancellation took effect immediately without checking for a confirmation email - always keep the confirmation.
Download and data retention mistakes
Users sometimes fail to export documents before the 30-day post-cancellation window ends and later find files unavailable. Always download important documents immediately after cancelling.
Buying through Apple or Google and contacting Pdffiller for refunds is a common misstep; billing disputes for those purchases must go to the platform that processed the payment.
Comparative recap
Quick comparison headings
The table below summarises cancellation, refund responsibility, and data retention across channels to help New Zealand users decide next steps.
How to use this recap
Match your purchase channel (web, Apple, Google) to the row that applies to you, and follow the listed action pathway for cancellation or refund requests.
| Aspect | Web (self-service) | Apple App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Account settings on Pdffiller website (log in → cancel) | iOS Settings → Your Name → Subscriptions → pdfFiller → Cancel | Google Play → Profile → Payments & subscriptions → Subscriptions → pdfFiller → Cancel |
| Refund responsibility | Pdffiller handles self-service refund requests (first-time, within 180 days) | Apple handles billing and refunds; contact Apple | Google handles billing and refunds; contact Google |
| Data retention | 30-day download window after cancellation | 30-day window applies to account access period; verify with your account | 30-day window applies to account access period; verify with your account |
After cancelling
How to retrieve documents
Download or export all required documents immediately after cancelling and within the 30-day retrieval window. Exporting ensures access if files are removed later.
Keep local backups of important PDFs and any receipts or confirmation emails related to cancellation and billing.
Support and dispute steps
- Contact Pdffiller support through their website support channels for account or billing issues: pdffiller support.
- For App Store purchases or refunds contact Apple: Apple billing support.
- For Google Play purchases or refunds contact Google Play: Google Play refunds.
- If you suspect misleading conduct under NZ law, see the Commerce Commission: Commerce Commission - Consumers.
Address
Mailing address for legal or privacy inquiries
AirSlate Inc., Attn: Privacy Manager, 17 Station Street, 3rd Floor, Brookline, MA 02445, United States.
How to use the address
This US mailing address may be used for formal notices, legal inquiries, or privacy requests. There was no specific New Zealand postal cancellation address identified.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.