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Cancel PHRASLY
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Cancellation service #1 in New Zealand
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I hereby notify you of my decision to terminate the contract relating to the Phrasly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Phrasly: Easy Method
What is Phrasly
Overview
Phrasly is an AI-powered writing assistant designed to humanise and improve text, offering features like AI "humanisations" and limited AI writer generations.
Main functions
The service markets itself to students and professionals for clearer, more natural writing and to help reduce detectable AI fingerprints.
How to cancel Phrasly
Cancel a direct (web) subscription
- Log into your Phrasly account.
- Go to Settings → Billing → Cancel.
- Cancellation takes effect at the end of your current paid term; you keep access until that date and typically receive no refund.
- See Phrasly Terms: Phrasly Terms.
Cancel via mobile app stores
- iOS (App Store): Subscriptions auto-renew. Cancel via your Apple Account settings at least 24 hours before the renewal to avoid being charged again.
- Google Play: Cancel in your Google Play account to stop auto-renewal. Google Play handling mirrors standard app-subscription procedures.
- For App Store details see: Phrasly on the App Store.
What happens when you cancel
Access after cancellation
When you cancel a direct subscription, access continues until the end of the current paid term.
No further renewals will occur once the term ends, but you typically retain full feature access through that date.
Data and account status
Your account and any data created under your account generally remain accessible according to Phrasly's data and privacy policies.
If you need data exported or deleted, request it before your access ends or follow Phrasly's support/privacy procedures.
Will I get a refund?
Phrasly refund policy
Phrasly's Terms of Service state a 14-day refund window only if absolutely no usage occurred.
Usage includes processed documents, API calls, or any feature use; any use voids refund eligibility. See: Phrasly Terms.
Common exceptions and outcomes
- Phrasly elsewhere states "all purchases are non-refundable" and that cancelling retains access until the end of term with no refund.
- Issues like unexpected charges are commonly disputed with the provider or the payment platform (Apple/Google/bank) by customers.
Phrasly plans and pricing
Pricing table
| Plan | Price (approx) | Billing period | Key features |
|---|---|---|---|
| Unlimited (Monthly) | approx NZ$32.00/month | Monthly | Unlimited AI humanisations; 15 AI writer generations/month; up to 2,500 words/process; advanced features |
| Unlimited (Annual) | approx NZ$250.00/year (~NZ$20.80/month) | Annual | Same features as monthly; billed annually with ~45% savings |
Pricing notes
Exact NZD prices were not publicly listed; estimates are based on USD prices and an exchange rate approximation (~1 USD ≈ 1.6 NZD).
App Store storefront prices may differ slightly due to local rounding and platform fees.
Your consumer rights in New Zealand
Key legal protections
New Zealand law (Consumer Guarantees Act and Fair Trading Act) requires digital services to be fit for purpose and sold fairly.
Policies that obscure automatic renewals, restrict cancellation, or misrepresent trials may breach these laws.
Practical implications
- Automatic renewals must be clearly disclosed and easy to cancel; failure may be considered unfair practice.
- Refund conditions that require "zero usage" for a 14-day refund could be challenged under consumer rights as unreasonable.
- If you believe your rights were breached, you can contact New Zealand consumer protection authorities or seek a chargeback through your bank.
Customer experiences
Positive feedback
Many reviewers on Trustpilot (NZ) praise Phrasly's user-friendly interface, speed, and its effectiveness at making writing sound natural.
Users frequently note usefulness for students and professionals, and the ease of integrating into writing workflows.
Negative feedback
Complaints on Reddit and some Trustpilot reviews report unexpected yearly charges, lack of billing reminders, and difficulty obtaining refunds.
Some negative reviewers allege deceptive fine-print practices; Phrasly has disputed some claims as competitor-generated.
Documentation checklist
What to prepare before cancelling
- Account email and username used for the subscription.
- Order or transaction receipt showing plan, date, and payment method.
- Dates of trial start and renewal, plus any correspondence with support.
What to save for disputes
- Screenshots of billing entries from your bank, Apple, or Google Play.
- Copies of Phrasly Terms or marketing claims that relate to the charge or refund.
- A timeline of actions you took to cancel and any responses from Phrasly support.
Common mistakes
Assuming cancellation is immediate
Many users expect immediate service termination on cancel but Phrasly's web cancellations take effect at the end of the paid term.
Example: cancelling mid-month usually retains access until the month end; unexpected charges can occur if you miss the cancellation window for auto-renewals.
Missing platform-specific cancellation steps
Users sometimes cancel a web account but forget to cancel via Apple or Google, resulting in continued platform billing.
Example: an iOS user must cancel within Apple Account settings, not only within the Phrasly web UI.
Comparative recap
Plan comparison table
| Plan | Approx Price (NZD) | Billing | Best for |
|---|---|---|---|
| Unlimited (Monthly) | approx NZ$32.00/month | Monthly; auto-renews | Short-term use or trying full features without annual commitment |
| Unlimited (Annual) | approx NZ$250.00/year (~NZ$20.80/month) | Annual; billed once, auto-renews yearly | Frequent users seeking cost savings over 12 months |
Billing & refund summary
- All plans auto-renew unless cancelled in the correct interface (web, Apple, or Google Play).
- Refunds are limited and conditioned; a 14-day zero-usage refund window is stated in Terms, but otherwise purchases are often non-refundable.
After cancelling
Immediate next steps
- Keep receipts and cancellation confirmation for your records.
- Monitor your payment method for any unexpected charges following cancellation.
Helpful links
- Terms of Service: phrasly.ai/terms
- App Store listing: Phrasly on the App Store
- Trustpilot (NZ) reviews: nz.trustpilot.com/review/phrasly.ai
- Reddit discussion of billing issues: Reddit thread
Address
Registered company address
Phrasly LLC is registered in the United States. The registered address on file is:
8 The Green, STE 16002, Dover, DE 19901, United States
Sending notices
There is no published New Zealand-specific postal cancellation address; written notices may be sent to the registered US address above.
For app-store subscriptions, use Apple or Google Play support channels when disputing charges from those platforms.