Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Slidesgo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Slidesgo: Easy Method
What is Slidesgo
Overview
Slidesgo is a presentation template provider that offers free and premium templates for Google Slides and PowerPoint.
Ownership and scope
Slidesgo is part of Freepik Company S.L., headquartered in Málaga, Spain. It supplies editable slide templates for a range of uses, from education to business.
How to cancel Slidesgo
Cancel via Slidesgo account
- Sign in at Slidesgo with the account used to subscribe.
- Go to your account or subscription settings and follow the on-screen steps to cancel auto-renewal.
Cancel via app stores and support
- If you subscribed through Apple, cancel in your Apple ID subscriptions: Apple Support.
- If you subscribed via Google Play, cancel in Google Play subscriptions: Google Play Help.
- Contact Slidesgo/Freepik support if you cannot cancel online; request confirmation of cancellation in writing.
What happens when you cancel
Access after cancellation
When you cancel, you typically keep access until the end of the current billing period. After that period, premium features are removed.
Renewal and data
Automatic renewals stop after cancellation, but your account and any templates you downloaded remain accessible under the free plan.
Personal data remains subject to Slidesgo/Freepik privacy policies; request data deletion through their support if needed.
Will I get a refund?
General refund policy
Refunds depend on Slidesgo/Freepik’s refund policy and the method of purchase. Automatic renewals are usually non-refundable unless otherwise stated.
Exceptions and steps to request a refund
- Possible exceptions include billing errors, duplicated charges, or failure to provide the agreed service.
- To request a refund, contact Slidesgo/Freepik support with your order details and reason for refund.
- If purchased via Apple or Google, you may need to request a refund through the respective app store.
Slidesgo plans and pricing
Pricing currency
Slidesgo publishes prices in US dollars. Official listings and billing are shown in USD on their site.
Price notes
Prices shown in local bank statements may vary depending on exchange rates and your payment provider.
| Plan | Price | Notes |
|---|---|---|
| Monthly | Varies | Slidesgo lists prices in USD (examples: $5.99/month). Conversion to NZD depends on exchange rates. |
| Annual | Varies | Slidesgo lists annual billing in USD (example: $35.99 billed annually). Final NZD cost depends on payment provider rates. |
| Free tier | Varies | Free templates are available with attribution; premium content requires subscription. |
Your consumer rights in New Zealand
Key consumer protections
Under New Zealand law, the Consumer Guarantees Act (CGA) and Fair Trading Act protect consumers against misleading conduct and services not provided as agreed.
How this applies to digital subscriptions
If Slidesgo fails to supply the subscription services as described, you may be entitled to remedies such as a repair, replacement, or refund under NZ consumer law.
For guidance, see the Ministry of Business, Innovation & Employment and Consumer NZ resources linked below.
Customer experiences
Positive feedback
Many users praise Slidesgo for the variety and quality of templates and the efficiency of ready-made slide designs.
Common complaints
Some users report issues with billing, automatic renewals, or difficulties cancelling when subscriptions were purchased through third-party app stores.
Individual experiences vary; keep records when you contact support to improve resolution chances.
Documentation checklist
Before you contact support
- Have your account email and username ready.
- Locate the order or transaction ID from your receipt.
If you need to escalate
- Keep screenshots of subscription pages, billing statements, and any cancellation attempts.
- Record dates and names when you communicate with support, and save written confirmations of cancellation.
Common mistakes
Not checking where you subscribed
Many customers try to cancel on the Slidesgo site when their subscription was purchased via the App Store or Google Play. This prevents successful cancellation of the billing source.
Missing documentation
Failing to keep receipts, order IDs, or confirmation emails can slow down refund requests or dispute resolution.
Comparative recap
How Slidesgo compares
The table below provides a concise comparison of typical features and considerations versus common alternatives. It is a general overview, not an exhaustive review.
Alternatives note
Alternatives may include services such as Canva or Envato Elements; check each provider’s terms for the most accurate and current details.
| Feature | Slidesgo | Examples of Alternatives |
|---|---|---|
| Content type | Presentation templates (Google Slides, PowerPoint) | Canva, Envato Elements (templates + design tools) |
| Pricing currency | USD listed on site | Varies by provider; often USD or local currency |
| Cancellation method | Account settings or app-store subscription management | Similar methods; may differ for in-app subscriptions |
| Refunds | Case-by-case; exceptions for billing errors or service issues | Refund policies vary; check each provider |
After cancelling
What to monitor
Check your bank or card statements for the next billing cycle to confirm no further charges occur after cancellation.
Helpful links and next steps
- Slidesgo: https://slidesgo.com
- Freepik Company: https://www.freepikcompany.com
- Apple subscriptions: https://support.apple.com/
- Google Play subscriptions: https://support.google.com/googleplay/answer/7018481
- MBIE (New Zealand consumer information): https://www.mbie.govt.nz
- Consumer NZ: https://www.consumer.org.nz
Address
Corporate address for formal notices
Slidesgo is part of Freepik Company S.L., headquartered in Málaga, Spain. Formal cancellation notices or correspondence may be sent to the head office address below.
Mailing address
Freepik Company S.L., 13 Molina Lario St, 5th floor, 29015 Málaga, Spain
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.