Cancel TAPEACALL online
Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tapeacall service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Tapeacall: Easy Method
What is Tapeacall
Overview
TapeACall is a mobile app that records phone calls and offers features such as transcription and cloud storage. It is developed by Bending Spoons Operations S.p.A., based in Milan, Italy.
Main uses
Users commonly use TapeACall for interviews, meetings, and voice record-keeping. The app is available for iOS and Android and offers subscriptions and in-app purchase options.
How to cancel Tapeacall
Cancel on iPhone (App Store)
- Open Subscriptions on your iPhone via Account Settings or the App Store.
- Locate the TapeACall subscription and tap "Cancel Subscription" or "Cancel Free Trial."
- See the TapeACall cancellation guide: TapeACall: How do I cancel my subscription?
Cancel on Android (Google Play) and Web
- Google Play: In the Google Play app tap your profile icon → Payments & subscriptions → Subscriptions → select TapeACall → tap "Cancel subscription."
- Web (direct): Log in at the TapeACall website, go to the Subscription tab, and click "Cancel Subscription."
- Support article for multiple platforms: How do I cancel my subscription?
What happens when you cancel
Access after cancellation
When you cancel a subscription, you typically retain access to paid features until the end of the current billing period. The subscription will not renew after that period ends.
Account and data
Your account and any recordings or transcriptions may remain stored according to TapeACall's policies. If you need copies of recordings, export or back them up before your access ends.
Will I get a refund?
Refunds for web purchases
- Purchases made directly via the TapeACall website: a full refund is available if requested within 7 days of purchase.
- Only the most recent charge is refundable under TapeACall's stated web policy.
App store refunds and limits
- Apple App Store purchases: refunds must be requested through Apple's refund process via Apple Support.
- Google Play purchases: refunds must be requested through Google Play's support/refund process.
- TapeACall does not publish a 14-day automatic "change-of-mind" right; its own policy specifies a 7-day refund window only for web purchases.
For TapeACall's refund details see: How can I get a refund?
Tapeacall plans and pricing
Available plans
Pricing and plan names vary by platform, region, and promotional offers. If you purchased in-app, prices are shown in the App Store or Google Play at purchase time.
Typical billing
Subscriptions are billed periodically (monthly or annually) depending on the plan you selected when subscribing.
| Plan | Price |
|---|---|
| Monthly | Varies |
| Annual | Varies |
| One-time / Lifetime | Varies |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under New Zealand's Consumer Guarantees Act, services must be supplied with reasonable care and skill, be fit for purpose, and be as described.
Businesses cannot contract out of these rights; a "no refunds" clause does not override statutory guarantees.
Change of mind and refunds
"Change of mind" is generally not covered by NZ consumer law unless the provider's own policy allows it. TapeACall's published refund policy applies for change-of-mind exceptions.
For more information see: Know your rights to a refund, replacement or repair
Customer experiences
Positive feedback
Some users praise TapeACall's transcription accuracy and usefulness for interviews. Community posts report fast and accurate transcriptions in some cases.
Negative feedback
Complaints include billing issues, unexpected renewals, app glitches, poor support responsiveness, and problems after changing phone numbers.
Examples and user reports: Reddit transcription praise, Sitejabber complaint, and broader user reviews: Grand-screen reviews.
Documentation checklist
What to gather before you contact support
- Order receipt or bank statement showing the TapeACall charge (date and amount).
- Your TapeACall account email or username and device used (iOS/Android/web).
- Subscription ID or transaction ID if available from App Store, Google Play, or web receipt.
- Screenshots of subscription settings, renewal dates, and any error messages.
- Copies of prior correspondence with TapeACall support, if any.
Why these items help
Having clear proof of purchase and account details speeds refund and cancellation requests with TapeACall or with Apple/Google if needed.
Common mistakes
Canceling in the wrong place
One frequent error is cancelling in the app but not cancelling the subscription through the App Store or Google Play that actually bills you.
Always check which platform charged you (App Store, Google Play, or TapeACall website) and cancel there.
Assuming automatic refunds or losing data
Assuming an automatic refund after cancelling is a common mistake; refunds follow provider or store policies and time limits.
Also, users sometimes fail to export recordings before access ends and then cannot retrieve them, especially if account access is removed.
Contacting the wrong support or missing details
Another mistake is contacting support without transaction details or using unofficial review sites rather than the official support channels.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund routes by purchase channel to help you choose the correct action quickly.
How to use it
Find the channel that matches your original purchase and follow the corresponding cancellation and refund steps.
| Purchase channel | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via iPhone Subscriptions (Account Settings or App Store) | Request refund via Apple Support / Apple refund flow | TapeACall cancel guide |
| Google Play (Android) | Cancel in Google Play: Profile → Payments & subscriptions → Subscriptions → TapeACall | Request refund via Google Play support/refund process | Use Google Play's refund tools for purchased subscriptions |
| Web (TapeACall site) | Log in on TapeACall website → Subscription tab → Cancel Subscription | Full refund available if requested within 7 days; only most recent charge refundable | See refund policy: TapeACall refund article |
After cancelling
Immediate steps
Export any recordings or transcriptions you need before your access ends. Verify your subscription status in the billing section of the platform that billed you.
Useful links and follow-up
For cancellation and refund pages see TapeACall support: cancel subscription and request a refund.
If your purchase was via Apple or Google, use their support/refund pages. For NZ consumer information see: Consumer Protection NZ.
Address
Corporate address
Bending Spoons Operations S.p.A., Via Nino Bonnet 10, 20154 Milan, Italy.
Legal notices
Per TapeACall's Terms of Service, legal notices and communications should be sent to the corporate address above. There is no separate New Zealand cancellation mailing address listed.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.