Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Undress service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Undress: Easy Method
What is Undress
Service overview
Undress is a subscription-based service that offers image-generation and related paid features through web and mobile platforms. Plans vary by image quality, credits, and processing priority.
Where it is offered
The service is available on the web (undress.app) and through mobile app stores (Apple App Store and Google Play). Billing and cancellation methods depend on the platform used to subscribe.
How to cancel Undress
Cancel via Web (undress.app)
- Open undress.app and sign in to your account.
- Go to the Profile section and click "Unsubscribe".
- Your subscription will remain active until the end of the current billing period and will not auto-renew after that.
Cancel via Apple App Store (iOS)
- Open your Apple ID Subscriptions settings on your device or visit appleid.apple.com to manage subscriptions.
- Find the Undress subscription and cancel it in your Apple account settings.
- Subscriptions purchased via Apple auto-renew until cancelled in Apple ID settings.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap your profile.
- Go to Payments & subscriptions → Subscriptions, select Undress, then Manage → Cancel subscription.
- Follow on-screen prompts to confirm cancellation.
What happens when you cancel
Access and billing
For web subscriptions, cancellation via Profile stops future auto-renewal but your access continues until the end of the paid billing period.
For Apple and Google Play purchases, cancelling in the store settings prevents future renewals; access typically remains until the current period ends.
Account data and content
Cancelling a subscription does not necessarily delete your account or uploaded content. Retention and deletion policies are determined by Undress's account policies.
If you want data removed, check account settings or contact support via the app or website before cancelling if possible.
Will I get a refund?
Web refunds (undress.app)
Web refunds must be requested within 24 hours of payment for undress.app. Refunds are denied if more than 20 tokens have been used.
When a refund is issued on the web, the subscription is immediately cancelled and access is revoked upon refund processing.
App Store and other refund routes
For Apple App Store purchases in New Zealand, consumers retain their statutory rights and refunds are handled through Apple (reportaproblem.apple.com).
Google Play refunds are handled by Google Play; timeframes and eligibility vary by Google policy and purchase timing.
Undress plans and pricing
Available plans
| Plan | Price (USD) | Approx. NZD | Period | Features |
|---|---|---|---|---|
| Basic | USD 11.99 | ≈ NZ$19.80 (estimate) | Monthly | Medium quality, moderate credits |
| Standard | USD 24.99 | ≈ NZ$41.20 (estimate) | Monthly | High quality images, more credits, faster/no queue |
| Pro | USD 47.99 | ≈ NZ$79.20 (estimate) | Monthly | Premium credits, no watermark, fastest processing |
Pricing notes
No NZD-specific official pricing was found in the verified sources; NZ estimates are approximate conversions from USD amounts.
App Store prices may differ because Apple applies regional pricing tiers; check the App Store listing for exact local costs.
Your consumer rights in New Zealand
Key laws
Consumers in New Zealand are protected by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
These laws guarantee certain rights for goods and services and prohibit unfair practices in trade and marketing.
How these laws apply to app purchases
Apple confirms that local consumer law protections cannot be excluded for App Store purchases; refunds and remedies must respect New Zealand rights.
If you believe your consumer rights were breached, raise the issue with the seller first, then contact Apple or Consumer Protection NZ for further steps.
Customer experiences
Positive feedback
Some customers (for iwearundress.com products) praise product quality, elegant design, fast delivery, and responsive support for clothing purchases.
These positive reviews highlight satisfaction with garment quality and helpful communication from sellers in some cases.
Reported issues
There are complaints about review platforms (Trustpilot) and concerns regarding review authenticity and moderation practices affecting visibility of customer feedback.
Specific complaints include unresolved return and refund requests for purchases related to "Undress Prototype Version 8" on certain sites, with customers reporting lack of response.
Documentation checklist
Essential documents
- Order or subscription confirmation (receipt) showing date and amount.
- Account email or username used for the subscription.
- Subscription ID (from Apple/Google receipts if purchased via app stores).
Optional supporting items
- Screenshots of subscription status or in-app cancellation screens.
- Evidence of token usage if requesting a web refund (to show ≤20 tokens used).
- Correspondence with support (emails, chat transcripts).
Common mistakes
Cancelling in the wrong place
Users often cancel in the app but forget to cancel in the platform that billed them. For example, cancelling in the app does not cancel an Apple-billed subscription.
Always check where the payment was processed (web, Apple, or Google) and cancel in that place.
Missing refund windows and conditions
Another common error is missing strict refund windows: web refunds for undress.app must be requested within 24 hours and have token-usage limits.
Assume app-store refunds follow different processes and timelines and act quickly if you need a refund.
Comparative recap
Quick comparison table
| Platform | How to cancel | Refund policy | Effect on access |
|---|---|---|---|
| Web (undress.app) | Profile → Unsubscribe on undress.app | Refunds within 24 hours; denied if >20 tokens used; refund cancels access immediately | Subscription remains active until end of billing period unless refunded |
| Apple App Store | Cancel via Apple ID Subscriptions in your Apple account settings | Refunds handled by Apple (reportaproblem.apple.com); NZ consumer rights apply | Auto-renew is stopped; access usually continues until period end |
| Google Play | Play Store → Profile → Payments & subscriptions → Manage → Cancel | Varies - check Google Play refund policy and support | Auto-renew is stopped; access usually continues until period end |
Notes on comparison
Refund eligibility and timelines differ significantly between direct web purchases and app-store purchases.
Keep receipts and act quickly when seeking refunds, especially for web purchases with short windows and token-use limits.
After cancelling
What to check immediately
- Confirm cancellation via email or account page to avoid future billing surprises.
- Check remaining access period and whether content or credits remain available until the period ends.
Where to get help
- Undress web account/profile support on undress.app.
- For App Store refunds and disputes: reportaproblem.apple.com.
- For Google Play subscription assistance, use the Google Play support within the Play Store app.
Address
Company address
No verifiable New Zealand postal address was found for Undress in the verified sources.
Available information suggests the service may be based outside New Zealand (likely overseas). Use in-app support or the website for contact where possible.
If you need a postal address
If a physical address is required for a formal dispute or return, request it directly from Undress customer support and keep written records of the request.
If you cannot obtain a local address, consider raising the matter with your payment provider, app store, or New Zealand consumer authorities for further guidance.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.