Cancel WHOP online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Whop service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Whop: Easy Method
What is Whop
Service overview
Whop is an online marketplace platform where sellers offer digital products, subscriptions, and access plans through individual listings called "Whops".
How transactions work
Buyers purchase directly from a seller via Whop's platform; sellers set prices, access terms and refund policies. Whop provides the marketplace infrastructure and support.
How to cancel Whop
Cancel via web (desktop)
- Sign in to your Whop account and go to Settings → Orders.
- Select the subscription entry you want to cancel, then choose "Cancel membership".
- You will receive a confirmation email once cancellation is processed.
- Official guide: How to cancel a subscription.
Cancel via mobile app (iOS / Android)
- Open the Whop app and go to Profile → Manage Memberships.
- Tap the subscription you wish to cancel and choose "Cancel membership".
- Expect a confirmation email after cancellation is completed.
- Same official guide applies: How to cancel a subscription.
App Store / Google Play note
There is no separate cancellation workflow in the App Store or Google Play for Whop subscriptions.
Cancel directly via your Whop account; App Store / Google Play do not control Whop cancellations.
What happens when you cancel
Access after cancellation
Access generally continues until the end of the paid period unless the seller's listing states otherwise.
Check the specific product listing for any access-duration exceptions or immediate termination clauses.
Renewal and payment stops
Cancellation prevents future automatic renewals for that subscription entry.
Charges already processed for the current period are typically retained unless a refund is approved by the seller or Whop.
Data and account records
Your Whop account and purchase history remain accessible unless you delete your account or the seller removes the product.
Keep copies of receipts, confirmation emails, and messages for disputes or refund requests.
Will I get a refund?
General refund policy
- Refunds are determined by the individual seller; buyers should review the seller's refund policy before purchase.
- By default, refund requests should be made to the seller within 30 days of purchase.
- If approved by the seller, refunds are returned to the original payment method within 5 - 10 business days.
Whop's exceptions and discretion
- Whop may issue refunds at its discretion for cases such as fraud, unauthorized charges, non-delivery, or where the seller fails to deliver the product as described.
- There is no automatic 14-day cooling-off right stated in Whop's documentation; refunds are seller-led except in exceptional Whop interventions.
- Official buyer terms: Whop Buyer Terms.
Whop plans and pricing
Pricing overview
Whop does not centrally set fixed regional prices; individual sellers set prices in NZD or other currencies.
The table below lists example seller-defined plans and prices in NZD from available listings.
Example plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Kiwi Vault - 7-Day Access | NZ$9 | One-time (7 days) | One-time access via Whop platform for 7-day duration |
| Kiwi Vault - 30-Day Access | NZ$19 | One-time (30 days) | One-time access via Whop platform for 30-day duration |
| Kiwi Vault - 3-Month Access | NZ$50 | One-time (3 months) | One-time access via Whop platform for 3-month duration |
| Kiwi Vault - 6-Month Access | NZ$99 | One-time (6 months) | One-time access via Whop platform for 6-month duration |
| Hosting & Monthly Care (Basic) | NZ$99.99 | Monthly | Hosting, security & site optimization per month |
| Hosting & Monthly Care (Basic) - Lifetime Access | NZ$99 | One-time (lifetime) | One-time payment for lifetime access, 7-day refund |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, digital services must be of acceptable quality, fit for purpose, and match their description.
If the product fails these guarantees, consumers can seek repair, replacement or refund from the seller.
Change-of-mind and seller policies
There is no general statutory right to a refund for change of mind; sellers only need to offer returns if they choose to do so.
Always check the seller's advertised refund or change-of-mind policy before buying.
Cannot contract out of statutory rights
Sellers cannot lawfully override CGA rights with "no refund" notices that mislead or deny statutory protections.
If needed, escalate disputes to the Disputes Tribunal or consumer protection authorities.
Customer experiences
Positive experiences
Many users praise Whop's customer support for being fast and helpful, with specific team members often named positively in reviews.
Some buyers report successful refund outcomes or platform assistance when sellers failed to deliver.
Negative experiences
Complaints include unauthorized charges, difficulties resolving payment issues without support intervention, and opaque dispute outcomes.
Some creators report account suspensions and withheld funds with limited explanation, raising transparency concerns.
Documentation checklist
What to gather before you cancel
- Order ID or subscription ID from your Whop account or receipt.
- Screenshot of the subscription entry in Settings → Orders (or Profile → Manage Memberships on mobile).
- Seller refund policy or product listing text showing terms and access duration.
Supporting evidence for disputes
- Copies of messages exchanged with the seller, including dates and timestamps.
- Bank or card statements showing the charge you wish to dispute.
- Any delivery/access proof or failure evidence (error messages, lack of access, etc.).
Common mistakes
Attempting to cancel in third-party app stores
Many users try to cancel via the App Store or Google Play. Whop subscriptions must be cancelled inside Whop itself.
Attempting to cancel elsewhere can delay termination and lead to unexpected charges.
Failing to contact the seller first
Assuming Whop will automatically issue refunds without contacting the seller is a common error.
Start with the seller's refund policy and only escalate to Whop or formal disputes if necessary.
Not keeping records
Users sometimes lack receipts, screenshots or message history when disputing charges, which weakens their case.
Always save confirmation emails, screenshots and payment records before and after cancellation.
Comparative recap
Quick comparison table
| Topic | How Whop works | New Zealand consumer position |
|---|---|---|
| Cancellation method | Cancel in-account via Settings → Orders or Profile → Manage Memberships (app). | CGA does not dictate cancellation method; follow seller/platform process and keep records. |
| Refund entitlement | Set by individual sellers; default request window 30 days. Whop may refund in exceptional cases. | CGA requires remedy if product is faulty or misdescribed; no automatic change-of-mind right. |
| Who issues refunds | Sellers issue refunds; Whop can intervene for fraud, non-delivery, or unauthorized charges. | Consumers can demand remedies from sellers under CGA and escalate if necessary. |
| App store involvement | No App Store / Google Play cancellation workflow; cancel via Whop only. | App platforms may not control marketplace subscriptions; follow seller/platform instructions. |
After cancelling
Immediate next steps
Save the cancellation confirmation email and the subscription screenshot showing cancellation status.
Check your bank or card statement to confirm no further charges occur for that subscription.
Escalation and helpful links
If you need to request a refund, contact the seller first and provide your documentation checklist items.
Useful links: Whop cancellation guide: How to cancel a subscription, Whop buyer terms: Buyer Terms, NZ consumer guidance: Refunds, replacements and repairs (consumerprotection.govt.nz).
Address
Whop corporate address
Frosted Inc. d/b/a Whop
109 S. 5th St., Brooklyn, NY 11249, United States
Notes about local presence
No New Zealand postal address for Whop was located in available documentation; Whop appears to operate from US-based addresses only.
If you require formal notices, use the corporate address above and retain proof of posting or delivery confirmation.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.