
Cancellation service #1 in New Zealand

Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Writerduet service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Writerduet: Easy Method
What is Writerduet
Overview
WriterDuet is a cloud‑based screenwriting and collaboration app that lets writers work together in real time across devices.
Key uses
It is commonly used for scriptwriting, versioning and remote collaboration, with features aimed at teams, writers and educators.
How to cancel Writerduet
Cancel via Website (Web browser)
- Log into your WriterDuet account in a web browser.
- Click the Account icon, choose My Account, then Manage subscription.
- Select Cancel plan. The subscription remains active until the end of the paid period.
- See the official guide: WriterDuet Manage subscription.
Cancel via iOS App Store
- Subscriptions purchased through Apple must be cancelled in the App Store settings.
- Within the WriterDuet iOS app: Account icon → My Account → tap the three‑dot icon next to the subscription → Cancel subscription.
- If unsure, open your Apple ID subscriptions in iOS Settings to manage or cancel.
- Reference: WriterDuet Manage subscription.
Cancel via Google Play
- WriterDuet does not publish explicit Google Play cancellation steps in its Help Center.
- If you subscribed on Android, open Google Play → Menu → Subscriptions, then find WriterDuet and cancel there.
- If you cannot find the subscription, check Google Play purchase history or contact Google Play support.
What happens when you cancel
Access after cancellation
When you cancel a paid plan, your subscription typically remains active until the end of the paid period.
You keep access to existing projects and the free features after the paid period expires.
Renewal and billing
Automatic renewal stops for the cancelled subscription at the end of the billing cycle; you will not be charged again.
Check your account page and the payment provider (Apple/Google) for confirmation of cancellation and final billing dates.
Data and project retention
Your projects remain in your WriterDuet account. Export important files before downgrading if you want local copies.
Common export formats include Final Draft (FDX) and standard text exports; export often mitigates risk from offline glitches.
Will I get a refund?
WriterDuet refund policy
WriterDuet's Terms of Use state that payments are non‑refundable unless otherwise specified in writing.
Businesses may, at their discretion, issue refunds or credits, but this is not guaranteed. See the Terms: WriterDuet Terms.
Exceptions and NZ context
Under New Zealand law, a blanket "no refunds" clause may not override statutory consumer guarantees where services are faulty or not as described.
For digital services that fail to meet guarantees, you may have rights under the Consumer Guarantees Act; see background: CGA (Wikipedia).
How to request a refund
- Contact WriterDuet support via the account or support channels and explain the issue clearly.
- If purchased via Apple or Google, you may need to request a refund through their purchase support systems.
- Keep records (purchase receipts, screenshots, error logs) to support refund or dispute requests.
Writerduet plans and pricing
Plan names
WriterDuet offers multiple plan tiers (for example: Plus, Pro, Premium) and free account options.
Exact local prices depend on the payment platform and currency shown at purchase.
Pricing table
| Plan | Price (NZ) | Notes |
|---|---|---|
| Plus | Varies | See site for current currency and billing options |
| Pro | Varies | Monthly and annual billing may be available |
| Premium | Varies | Higher tier with additional features |
| Free | Varies | Limited feature set; good for basic use |
Your consumer rights in New Zealand
Key legal protections
Under the Consumer Guarantees Act 1993, services must be provided with reasonable care and skill and fit for purpose.
Sellers cannot contract out of CGA guarantees; a blanket "no refunds" clause may not prevent remedies where services are defective.
How CGA may apply to digital services
Digital services can qualify as 'services' under the CGA if they are supplied to consumers in NZ.
If WriterDuet's service is faulty, you can seek remedies such as repair, replacement, or refund depending on the problem's nature.
Steps to enforce your rights
- Contact WriterDuet with evidence of the problem and request a remedy.
- If unresolved, consider seeking advice from your local consumer protection agency or Citizens Advice Bureau.
- Retain purchase records and any correspondence as evidence for disputes.
Customer experiences
Positive feedback
Many users praise WriterDuet for being more affordable than some alternatives and for strong collaboration tools.
Review sites note it's cloud‑based, accessible across devices, and has useful collaborative features: GetApp.
Negative feedback
Users report occasional performance issues such as slow load times, glitches with shortcuts, or offline crashes causing lost changes.
Some reviewers find the desktop experience clunky and note that subscription pricing can fluctuate.
Takeaway
- Strong collaboration and cross‑device access are common positives.
- Back up work regularly and export key files to avoid potential data loss from glitches.
- Check recent reviews before committing to a paid tier to ensure it meets your workflow needs.
Documentation checklist
What to gather before cancelling
- Account email and username used to purchase the subscription.
- Purchase receipts or confirmation emails from WriterDuet, Apple, or Google Play.
- Dates of billing cycles and the last payment amount (if available).
What to export from WriterDuet
- Export your scripts in FDX, PDF, or plain text to preserve a local copy.
- Download any collaborative notes, version history exports, or attachments you need.
Support documentation
- Take screenshots of subscription pages and error messages.
- Save correspondence with WriterDuet or store reference numbers for App Store/Google Play requests.
Common mistakes
Canceling in the wrong place
A common error is cancelling in the WriterDuet web account when the subscription was purchased through Apple or Google.
If purchased via the App Store or Google Play, you must cancel through that store to stop renewals.
Assuming "no refunds" always applies
Users sometimes accept a blanket "no refunds" policy without checking local consumer rights.
In New Zealand, statutory guarantees may still provide remedies if the service is faulty or not as described.
Not exporting projects before downgrade
Some users lose convenience features after cancelling and regret not exporting projects beforehand.
Always export critical files (FDX/PDF) before your paid access ends to avoid workflow interruptions.
Comparative recap
Cancellation methods comparison
| Aspect | Website (Web browser) | iOS App Store | Google Play |
|---|---|---|---|
| How to cancel | Account → My Account → Manage subscription → Cancel plan | Cancel via App Store subscriptions (or in‑app three‑dot option) | Cancel via Google Play subscriptions (not explicitly documented by WriterDuet) |
| Refund clarity | WriterDuet policies state no refunds unless specified | Handle refunds through Apple for App Store purchases | Handle refunds through Google Play for Play purchases |
| Typical issues | Easy and documented on site | Users may need Apple support for disputed charges | Steps likely in Google Play; WriterDuet Help Center lacks explicit Play instructions |
Feature vs reliability
WriterDuet scores highly for collaboration and cross‑device access but has reported performance and offline reliability issues.
Back up work frequently and choose purchase platform carefully based on refund and management convenience.
After cancelling
Immediate actions
- Export scripts and important data (FDX, PDF, TXT) to local storage or another service.
- Confirm the cancellation via account settings and save any confirmation messages.
Further help and links
- Manage subscription help: WriterDuet Manage subscription.
- Terms and refund info: WriterDuet Terms.
- NZ consumer guidance: seek advice from local consumer protection services if needed.
If issues remain
If you believe your statutory rights apply and WriterDuet does not resolve the issue, consider contacting NZ consumer authorities or seeking independent advice.
Keep all communication records, receipts and exported files for any dispute resolution process.
Address
Corporate address
WriterDuet Inc., 3120 Southwest Fwy Ste 101 PMB 75360, Houston, Texas 77098-4520, United States.
Notes on contacting from New Zealand
WriterDuet appears to operate from the U.S.; there is no specific New Zealand postal address listed publicly.
For account issues, use in‑app support or the WriterDuet Help Center and follow local consumer guidance if needed.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.