Cancel YAMM online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Yamm service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Yamm: Easy Method
What is Yamm
Overview
Yet Another Mail Merge (YAMM) is an add-on for Google Sheets that lets you send mass personalised emails using Gmail and spreadsheet data.
It is developed by Talarian S.à r.l., and is commonly used for newsletters, outreach and mail merges that use Google Workspace or Gmail accounts.
Who uses YAMM
Individuals and small teams use YAMM for email campaigns where integration with Google Sheets is desirable.
Plans support personal Gmail accounts and Google Workspace accounts with varying daily recipient allowances and features.
How to cancel Yamm
Cancel within the Google Sheets add-on (web)
- Open Google Sheets and go to Add-ons → Yet Another Mail Merge → Check quota / upgrade quota.
- Click “Cancel your subscription”.
- Cancellation is irreversible, but your plan remains active until the end of the current billing period.
- See the support documentation: Cancel via the Google Sheets add-on.
Cancel via PayPal (if you paid with PayPal or card through PayPal)
- Sign into your PayPal account and go to Settings → Payments → View.
- Select “Talarian” in your merchant list and click “Cancel”.
- The subscription will be marked inactive and remains valid until the period end; you will receive a confirmation email from PayPal.
- See the support documentation: Cancel via PayPal.
Cancel using YAMM renewal reminder emails
- YAMM sends renewal reminder emails 30 and 10 days before renewal.
- Open the reminder email and click the “Cancel my subscription” link to cancel.
- Keep the reminder email or cancellation confirmation as proof of cancellation.
What happens when you cancel
Access and quotas
After cancellation your license and daily recipient allowance remain active until the end of the current billing period.
You will retain access to features included in your plan for the remainder of that paid period.
Billing and confirmations
Cancellation is effective immediately for future renewals; you will not be billed again after the current period ends.
If you cancelled via PayPal you should receive a PayPal confirmation email; if you cancelled in the add-on, keep any on-screen or email confirmation.
Data and account
Cancelling your subscription does not automatically delete your YAMM account or Google data used with YAMM.
Export or back up any lists, templates or reports you need before the subscription ends if you plan to stop using the service.
Will I get a refund?
Standard refund policy
YAMM generally does not provide refunds except in limited, exceptional situations (for example, certain plan changes).
They do not offer prorated refunds if you cancel mid-subscription; the license remains active until the end of the billing period.
Exceptions and timelines
- No refunds are issued for subscriptions older than 90 days.
- Refunds may be considered in extraordinary circumstances such as plan upgrade issues; these are evaluated case-by-case.
- See the pricing FAQ for the vendor policy: YAMM pricing & FAQ.
Yamm plans and pricing
Price table
| Plan | Price (USD) | Period | Key features |
|---|---|---|---|
| Personal (gmail.com) | USD $24/year | Annual | 400 recipients/day, scheduling, priority support |
| Professional (Google Workspace) | USD $48/year | Annual | 1,500 recipients/day, scheduling, priority support |
| Team (5 users) | USD $150/year | Annual | Up to 5 users, 1,500 recipients/day per user |
Currency and taxes
Pricing is shown in US dollars; there is no publicly listed pricing in New Zealand dollars for 2024/2025.
Local taxes may apply at checkout but are not listed on the public pricing pages.
Where to buy
Purchase and subscription management are handled online through the YAMM website and the Google Sheets add-on interface.
Check the YAMM pricing page for the most current offers: YAMM pricing.
Your consumer rights in New Zealand
Cooling-off and refunds
Under New Zealand consumer law (for example the Fair Trading Act), providers of digital services are not automatically required to offer a 14-day cooling-off period or refunds unless they explicitly state those terms.
YAMM’s stated refund limits (no refunds beyond 90 days and no prorated refunds) are consistent with this approach if those terms were clearly disclosed at purchase.
What to check
- Review the YAMM terms and the pricing/FAQ page for any specific refund or cancellation promises that apply to your purchase.
- Keep receipts, PayPal confirmations and any support correspondence as evidence if you raise a dispute.
Where to get help
If you believe a company isn’t complying with consumer laws, consult the New Zealand Commerce Commission or Citizens Advice Bureau for guidance.
Official resources can explain your rights and next steps for complaints or disputes.
Customer experiences
Positive feedback
Users often praise YAMM for responsive, fast and helpful customer support, including outside standard business hours.
Reviewers cite ease of use, quick setup and good value for money as common strengths.
Negative feedback
Some users report the free plan has been restricted over time, with daily limits reduced (for example from 50 to as low as 20), making the free tier less useful.
These criticisms are noted in Capterra and other review platforms where users compare plan value and limits.
Where reviews come from
- Trustpilot reviews and summaries: Trustpilot NZ
- Capterra NZ reviews: Capterra NZ
Documentation checklist
Before you cancel
- Have your Google account and YAMM add-on open and signed in.
- If you paid via PayPal, be ready to sign into PayPal and locate recurring payments.
- Locate purchase receipts, plan details and next billing date.
After you cancel
- Save confirmation emails from PayPal or the YAMM add-on.
- Export any templates, recipient lists or reports you need before access changes.
- Take screenshots of cancellations and subscription status where possible.
Common mistakes
Mistakes during cancellation
Users sometimes cancel only in the Google Sheets add-on but forget to cancel the PayPal recurring payment when they originally paid via PayPal.
This can lead to unexpected renewals if PayPal remains authorised for future payments.
Billing misunderstandings
Expecting a prorated refund after cancelling mid-period is a common mistake; YAMM does not provide prorated refunds.
Also, assuming a 14‑day cooling-off period for digital subscriptions can lead to disappointment unless the vendor explicitly offers it.
Comparative recap
At-a-glance comparison
| Topic | What YAMM offers | Notes for New Zealand users |
|---|---|---|
| Cancellation methods | Google Sheets add-on, PayPal, renewal emails | Use the add-on or PayPal depending on payment method; keep confirmation emails |
| Refunds | Generally no refunds; exceptions rare; no prorated refunds | Policy aligns with typical digital service rules; check terms before purchase |
| Pricing currency | USD-based pricing (annual plans) | No official NZD pricing listed; local taxes may apply at checkout |
| Support reputation | Generally praised as fast and helpful | Positive customer support reports from reviewers, including NZ users |
After cancelling
What to watch for
Confirm you receive a cancellation confirmation from the method you used (PayPal or the add-on).
Monitor your PayPal activity and your card statements around the next renewal date to ensure no further charges appear.
Useful links
- YAMM cancellation guide: Support: Cancel your subscription
- YAMM pricing and refund notes: YAMM pricing & FAQ
- Reviews and feedback: Trustpilot NZ | Capterra NZ
Address
Company address
Talarian S.à r.l.
30 boulevard Grand‑Duchesse Charlotte, L‑1330 Luxembourg, Luxembourg
Notes on contact
There is no listed New Zealand postal address for YAMM; support and account management are handled online.
If you need formal correspondence, use the company address above and include account and purchase details in any communication.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.