Cancel RADISH online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Radish service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Radish: Easy Method
What is Radish
Overview
Radish is a mobile fiction platform that distributed serialized stories and used in‑app coin purchases to unlock episodes.
The service operated via iOS and Android apps and a web account interface for readers and authors.
Key characteristics
Radish used coin-based one-time purchases rather than traditional monthly subscriptions in New Zealand.
The app was scheduled to shut down on December 31, 2025, and coin purchases stopped on September 1, 2025.
How to cancel Radish
Cancel on iOS (App Store)
- Open the App Store on your iOS device.
- Tap your profile icon, then tap Subscriptions.
- Select Radish PLUS (or the relevant Radish subscription) and tap Cancel.
- Do not rely on uninstalling the app or canceling inside the Radish app - that does NOT stop App Store billing.
- Cancel at least 24 hours before the next auto‑renewal to avoid a charge; if you miss the deadline ask Apple for a refund.
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap the menu, then Subscriptions.
- Find Radish and select Cancel subscription.
- Uninstalling the app does NOT stop auto‑billing; you must cancel in Play Store.
- Request refunds through Google Play if needed.
Cancel via web / Radish account
- Radish cannot cancel App Store or Google Play subscriptions for purchases made through those stores.
- If your payment was handled directly by Radish on the web, check your account settings or contact support at support@radishfiction.com.
- Radish does not have access to Apple/Google billing history, so store cancellation is required for store purchases.
What happens when you cancel
Access after cancellation
If you cancel a subscription purchased through a store, you usually retain access until the end of the current paid period.
For coin purchases, access to content you've already unlocked typically remains in your account unless otherwise stated by Radish.
Renewal and billing
Cancellations through the App Store or Google Play stop future auto‑renewals but do not reverse past charges.
You must cancel in the store where the subscription was purchased; Radish cannot stop store auto‑billing for you.
Personal data and account status
Cancelling a paid plan does not automatically delete your Radish account or personal data under Radish policies.
Contact Radish support to request account changes or data deletion if needed.
Will I get a refund?
Radish refund policy
Radish does not generally offer refunds for subscription fees except when required by law.
Refunds granted by Radish are usually issued as account credit rather than cash, and are considered case by case.
Refunds via Apple and Google Play
- If you purchased through Apple, request a refund from Apple Support or via Report a Problem in your Apple purchase history.
- If you purchased through Google Play, request a refund from Google Play Help or your order history in the Play Store.
- Radish does not process App Store or Google Play refunds directly.
New Zealand legal exceptions
Under New Zealand law, automatic cooling‑off rights may not apply once digital content has been provided.
If content is faulty or misrepresented, remedies may be available under the Consumer Guarantees Act or Fair Trading Act.
Radish plans and pricing
Pricing table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| 6 coins | NZ$1.99 | One-time | Unlock 2 episodes (3 coins per episode typical) |
| 25 coin package | NZ$6.99 | One-time | Bulk coins |
| 27 coins | NZ$6.99 | One-time | Bulk coins (slight bonus) |
| 70 coin package | NZ$19.99 | One-time | Bulk coins |
| 78 coins | NZ$19.99 | One-time | Bulk coins (slight bonus) |
| 100 coin package | NZ$19.99 | One-time | Bulk coins |
| 113 coin package | NZ$29.99 | One-time | Bulk coins |
| 365 coin package | NZ$49.99 | One-time | Largest bulk coins |
Notes on pricing and availability
Radish in New Zealand used coin-based in‑app purchases only; no monthly or annual subscription plans were offered locally.
Coin purchases were discontinued on September 1, 2025, and the app was scheduled to shut down on December 31, 2025.
Your consumer rights in New Zealand
Legal framework
Digital content in New Zealand is covered by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
These laws require that digital goods be of acceptable quality and as described, and prohibit misleading conduct.
What remedies are available
- If content is faulty or misrepresented, you may be entitled to a repair, replacement, or refund under the Consumer Guarantees Act.
- No automatic 14‑day cooling‑off right applies once digital content has been supplied and you have accessed it.
Where to get help
For disputes that Radish or the store cannot resolve, contact the Commerce Commission, Citizens Advice Bureau, or the Disputes Tribunal.
These agencies provide guidance and dispute resolution routes for New Zealand consumers.
Customer experiences
Positive experiences
Some authors reported strong early traction on the platform, with tens of thousands of views and successful debuts.
Reader engagement could be high for serialized stories that gained momentum.
Negative experiences
Users and authors have reported app glitches, lack of offline reading, and concern when stories were unfinished.
App shutdown caused frustration over loss of access to unlocked content and limited communication or support in some cases.
Documentation checklist
Essential items to gather
- Receipt or order confirmation from Apple or Google (check your email or purchase history).
- Account email and username associated with Radish.
- Date of purchase or subscription start and any relevant screenshots of billing.
Optional supporting documents
- Screenshot of the subscription listing in App Store or Google Play showing Radish entry.
- Any correspondence with Radish support (email threads) if you contacted them.
- Evidence of content problems if you are seeking a remedy under consumer law.
Common mistakes
Relying on uninstall to stop billing
A common error is uninstalling the Radish app and assuming subscription billing stops. This does not cancel App Store or Google Play subscriptions.
Always cancel inside the store where the purchase was made to prevent future charges.
Contacting Radish for store refunds
Users sometimes contact Radish expecting Apple or Google refunds; Radish cannot issue store refunds and does not control store billing.
For accidental purchases or billing disputes, request a refund directly from Apple or Google Play.
Comparative recap
Quick comparison
| Action | Where to do it | Refund handling | Key note |
|---|---|---|---|
| Cancel subscription | App Store (iOS) / Google Play (Android) | Store handles cancellations; Radish cannot cancel for purchases made in stores | Cancel in store at least 24 hours before renewal |
| Request refund | Apple Support / Google Play Help | Stores decide refunds for store purchases; Radish issues account credit only in rare cases | Radish cannot process store refunds |
| Purchase coins | In‑app only | One‑time purchases; no automatic subscription refunds from Radish | Coin purchases stopped Sept 1, 2025; app closing Dec 31, 2025 |
After cancelling
Immediate steps
Confirm cancellation in the App Store or Google Play and keep a screenshot or email confirmation for your records.
Monitor your next bank or card statement to ensure auto‑renewal has stopped.
If you need a refund or dispute
- Request a refund from Apple: Apple report a problem.
- Request a refund from Google Play: Google Play refund info.
- For consumer law advice in NZ, see the Commerce Commission guidance: Commerce Commission - Consumers.
Contacting Radish
For account queries or support, email support@radishfiction.com.
Note that Radish cannot cancel or refund purchases made through Apple or Google Play - you must contact those stores for those actions.
Address
Postal address status
No dedicated postal address for cancelling Radish subscriptions in New Zealand was found.
Radish support is primarily available by email and via app/store channels.
Contact options
Email: support@radishfiction.com for account or content queries.
For store billing and refunds, contact Apple or Google Play through the links above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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