Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Trifecta Nutrition service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Trifecta Nutrition: Easy Method
What is Trifecta Nutrition
Overview
Trifecta Nutrition is a meal delivery service that prepares and ships ready-to-eat meals with a focus on nutrition plans such as paleo, keto, clean, and plant-based options.
Service scope
Trifecta sells week-by-week meal plans and offers a membership/subscription model that renews automatically unless cancelled.
How to cancel Trifecta Nutrition
Who to contact
- To cancel any Trifecta membership or subscription (App Store, Google Play, or website), you must contact Trifecta directly.
- Contact methods: phone: 530-564-1388, email: info@trifectanutrition.com, or live chat on their website.
Step-by-step cancellation
- Decide whether you want to cancel permanently or just skip upcoming deliveries (see skipping below).
- Contact Trifecta by phone, email, or live chat and state you want to cancel the membership or subscription.
- Provide identifying details: account email, order number, and the date of next scheduled shipment.
- Request confirmation of cancellation and keep any confirmation number or message for your records.
What happens when you cancel
Access and renewal
Cancellation stops future automatic renewals and prevents further weekly charges after the last processed order.
Orders and data
If cancellation is submitted after the weekly cutoff or within seven full business days of the next shipment, the current week’s order will still be processed and delivered.
Trifecta retains account and order data according to its policies; ask support if you want data removed or an account closed fully.
Will I get a refund?
First-order satisfaction guarantee
Trifecta offers a money-back guarantee on first orders: if you are not 100% satisfied, you can request a full refund for up to seven meals or US$119.
To use this guarantee you must contact customer service within 10 days of receiving your delivery.
Returns, credits and damaged items
- Because meals are perishable, Trifecta does not accept returns of delivered food.
- For missing, damaged, or incorrect items, Trifecta may issue pro-rata refunds or account credit on a case-by-case basis.
- These remedies commonly require photo evidence and timely contact with customer service.
Trifecta Nutrition plans and pricing
Table overview
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Access - Monthly (App Store) | Varies | Monthly | Premium features in app |
| Premium Access - Annual (App Store) | Varies | Annual | All-year premium features |
| Meal Delivery - Plant-Based Plan (approx.) | Varies | Weekly | Chef-prepared plant-based ready meals |
| Meal Delivery - Other Plans (approx.) | Varies | Weekly | Chef-prepared paleo/keto/clean ready meals |
Pricing notes
Exact New Zealand dollar pricing is not shown on public sources and is typically listed in USD on the app store and website.
Local currency conversion depends on your payment method and current exchange rates at the time of purchase.
Your consumer rights in New Zealand
Statutory guarantees
Under the Consumer Guarantees Act (CGA), goods and services must be of acceptable quality, fit for purpose, and match their description.
If meals are faulty, unfit, or not as described, consumers have rights to repair, replacement or refund under the CGA.
Cooling-off and other limits
- There is no EU-style 14-day cooling-off right for delivered food services in New Zealand.
- Trifecta’s voluntary first-order guarantee (10 days / up to seven meals or US$119) is not a statutory right; it is a commercial policy.
Customer experiences
Positive feedback
- Many reviewers praise Trifecta’s customer service for helpfulness and efficiency.
- App store ratings are generally positive, with users noting convenience, nutrition, and ease of use.
Negative feedback
- Customers report frustrations with strict cancellation requirements and the need to contact Trifecta directly to cancel.
- Other common complaints include missing or delayed deliveries, food quality issues (e.g., mushy texture), temperature-control concerns, and packaging waste.
Documentation checklist
What to prepare before contacting support
- Account email and full name used for the order.
- Order number(s) and delivery date(s).
- Clear photos of any damaged, spoiled, or incorrect items.
- Proof of purchase such as a confirmation email or payment receipt.
Record keeping
- Save all correspondence with Trifecta (chat logs, emails, call notes, confirmation numbers).
- Keep timestamps showing when you requested cancellation or reported an issue.
Common mistakes
Missing cutoffs and timing errors
Customers often assume cancelling on the day of shipment will stop that week’s order. If you cancel after the cutoff (or within seven full business days of shipment), the current week’s order will still be processed.
Assuming platform cancellation is sufficient
Cancelling via the App Store or Google Play subscription screen does not substitute for contacting Trifecta directly.
Always contact Trifecta by phone, email, or live chat to confirm cancellation of meal deliveries.
Comparative recap
Quick comparison
| Topic | Trifecta policy | New Zealand consumer position |
|---|---|---|
| Cancellation timing | Must contact Trifecta; allow 7 full business days or meet Friday 11:59 PM PT cutoff to avoid next charge. | Consumers can rely on contract and CGA protections; timing rules in a contract are binding but must not override CGA rights. |
| Refunds for first order | Voluntary 10-day, up to seven meals or US$119 money-back guarantee on first order. | CGA provides remedies for faulty goods regardless of commercial guarantees; statutory rights cannot be contracted out. |
| Returns of perishable goods | No returns accepted; pro-rata refunds or credit may be issued case-by-case (often with photo evidence). | If goods are faulty or not as described, consumers can request repair, replacement or refund under the CGA despite perishability. |
Takeaway
Trifecta’s commercial policies govern cancellations and voluntary refunds, while New Zealand law provides baseline consumer protections that Trifecta must honour.
After cancelling
Confirm and monitor
- Keep the cancellation confirmation from Trifecta and monitor your bank or card for any further charges.
- If you see unexpected charges, contact Trifecta immediately and keep records of the communication.
Useful links
- Trifecta Terms & Privacy
- Trifecta Help Center - Cancellation & Skips
- New Zealand consumer rights (Consumer Protection)
Address
Corporate mailing address
Trifecta Nutrition, Inc., 428 J Street #800, Sacramento, California 95814.
Notes on address use
There is no New Zealand - specific postal address listed publicly; use the corporate address for formal mail if required by Trifecta’s terms.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.