Cancel Binge: Easy Method

What is Binge

Overview

Binge is a subscription streaming service operated by Foxtel/Streamotion, primarily based in Australia and used by viewers for movies and TV shows.

It offers on-demand streaming via web, mobile apps and smart TV apps and is managed through subscriptions billed monthly.

Service context

There is no separate New Zealand corporate address for Binge; the operator is an Australian business (Foxtel/Streamotion).

Billing and subscription management depend on how you signed up (website, Apple, Google, or a third-party provider).

How to cancel Binge

If you subscribed via the Binge website

• Log in to your Binge account and go to the account portal to cancel auto-renewal.
• Alternatively use the site live chat to request cancellation if you have issues.
• Cancellation will stop future payments but keeps access until the end of the current billing period.

If you subscribed via Apple, Google, or a provider

• Apple App Store: On iPhone/iPad go to Settings → Apple ID → Subscriptions → Binge and cancel. Cancel at least ~24 hours before renewal to avoid the next charge.
• Google Play: In the Google Play Store go to Payments & subscriptions → Subscriptions → Binge and cancel. Cancel ~24 hours before renewal to avoid being charged.
• Provider (e.g., Telstra): Cancel through the provider’s account portal; provider cancellation usually stops billing but may not remove your Binge account settings on the Binge site.

What happens when you cancel

Access after cancellation

When you cancel, Binge stops the subscription auto-renewal but you retain access until the end of the paid billing period.

There are no early termination charges, but the service remains available until that period ends.

Account and data

Your account, profiles and watch history generally remain intact after cancellation in case you resubscribe later.

You may need to log back in and manage any saved payment methods or linked devices separately.

Will I get a refund?

Binge refund policy

Binge’s policy states payments are non-refundable and there are no credits for partial use or unwatched content.

There are no pro‑rata refunds for cancel‑mid‑period; cancelling stops future charges but does not refund the current period.

Exceptions and legal limits

• Refunds may be available only to the extent required by applicable law (for example, if the service is defective or misleading).
• Binge’s terms try to exclude refunds “to the extent permitted by applicable law”; check local consumer law for enforceable rights.

Binge plans and pricing

Current pricing availability

No verified New Zealand-specific pricing for Binge in 2024/2025 is available from official sources.

The App Store listing shows a generic monthly figure (NZ$14.99) but that is not confirmed for all NZ users.

Pricing table

Your consumer rights in New Zealand

Statutory protections

New Zealand consumer law provides remedies for faulty or misrepresented services, which may include repair, replacement or refund in some cases.

If Binge’s service is defective or materially different from what was promised, statutory rights may apply despite the provider’s no‑refund wording.

Cooling-off and digital content

Binge does not advertise a 14‑day cooling‑off period in its terms; digital subscriptions commonly lack automatic cooling-off rights.

Always consider whether a statutory remedy applies before assuming there is no recourse; consumer protections can override contractual exclusions.

Customer experiences

Positive feedback

Few verified positive reviews are noted; aggregated public ratings are generally low.

Some users report satisfactory streaming quality and content selection when the service functions as expected.

Common negative reports

• Many customers report difficulty cancelling, including confusing UI and hidden confirmation steps.
• Complaints include repeated billing after cancellation and poor customer support or refusal to refund.

Documentation checklist

Essential items to collect

• Account email and username used for Binge.
• Screenshots of cancellation pages, confirmation messages, and billing statements.
• Receipts from Apple or Google if you subscribed through an app store.

Optional useful evidence

• Provider account IDs or correspondence if you subscribed through a third-party (e.g., Telstra).
• Record of live chat transcripts, timestamps of cancellation attempts, and bank statements showing charges.

Common mistakes

Assuming cancellation equals immediate access removal

Some users expect service to stop immediately after cancelling and then dispute subsequent access or charges incorrectly.

Remember that cancellation normally stops renewal but preserves access until the paid period ends.

Relying solely on provider cancellation

If you cancel through a third-party provider you may still need to check your Binge account settings to ensure auto‑renewal is fully stopped.

Also keep receipts from the provider or app store as proof of cancellation and billing history.

Comparative recap

Quick method comparison

Below is a short table comparing common cancellation routes, refund likelihood, and practical notes for New Zealand users.

Comparison table

After cancelling

Check and save records

Keep confirmation screenshots, receipts and any message IDs from live chat or provider portals in case billing disputes arise.

Monitor your bank or card statement for any unexpected charges after the billing period ends.

Useful links

• Third‑party cancellation guide (ajust)
• Binge on the Apple App Store
• Binge terms & conditions

Address

Operator (mailing)

Foxtel Group

5 Thomas Holt Drive, North Ryde, NSW 2113, Australia

Notes on contacting

There is no separate New Zealand Binge corporate address; use the Australian address for postal correspondence if required.

For account issues, prefer in‑service methods (account portal, live chat, or the app stores) before mailing.