Cancel YUPPTV online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Yupptv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Yupptv: Easy Method
What is Yupptv
Service overview
YuppTV is an over-the-top (OTT) streaming service that offers live TV channels, regional packages and on-demand content, with specific channel bundles available for New Zealand customers.
The service is subscription-based and offers monthly and annual packages, plus regional channel bundles marketed to diaspora audiences.
Where it is delivered
YuppTV operates globally through its website and apps on mobile devices and connected TV platforms.
Some subscriptions may be purchased directly on the YuppTV website or via app stores (Apple App Store / Google Play), which can affect how cancellations and refunds are processed.
How to cancel Yupptv
Cancel via the YuppTV website (recommended for web subscriptions)
- Sign in at yupptv.com with the account used to subscribe.
- Go to your account or subscription section and select the active subscription you want to cancel.
- Follow the on-screen option to cancel; confirm the cancellation when prompted.
- Keep a screenshot or confirmation email as proof of cancellation.
Cancel via Apple or Google (app-store purchases)
- If you subscribed through the Apple App Store, cancel via your Apple ID subscriptions in iOS or at Apple's subscription support.
- If you subscribed through Google Play, cancel via Google Play subscriptions or at Google Play Help.
- YuppTV’s public terms do not specify app-store cancellation steps; follow the store’s flow and retain confirmation screenshots.
Contact customer support if needed
- If you cannot cancel online, contact YuppTV support with account details and request cancellation; include screenshots and timestamps.
- Use email or the contact form on the website; if you send a letter, use the official U.S. postal address in the Address section below.
What happens when you cancel
Access after cancellation
For monthly web subscriptions, cancelling stops renewal but the subscription typically remains active until the end of the paid month.
Access continues through the paid period; you should retain streaming rights until the subscription expiry date shown in your account.
Renewal behavior
Quarterly, half-yearly and yearly discounted plans are non-cancellable mid-term and will not be cancelled until the end of the term.
YuppTV sends a renewal notice seven days before expiry for such plans; if you do not opt out, the plan may auto-renew.
Data and account status
Cancelling a subscription normally leaves your account active for sign-in but without the paid channels after expiry.
Saved preferences or watch history policies are not clearly stated; download or record any important information before expiry if needed.
Will I get a refund?
Standard refund policy
YuppTV’s published terms state it will not refund any unutilised portion of the services once provided.
This no-refund stance is explicit in the provider’s terms for most subscriptions.
Exceptions and ambiguities
- Monthly web subscriptions: the site indicates subscription charges may occur if cancellation is not confirmed; some pages mention credit-card refunds in limited or ambiguous monthly cases.
- Quarterly/half-year/yearly plans: these are discounted and non-cancellable mid-term, so refunds for unused time are generally not offered.
- If the service is defective or significantly different from what was advertised, New Zealand consumer law (see section below) may give you rights to a remedy including refund.
Practical advice if you believe you need a refund
Contact YuppTV support promptly, provide clear evidence (screenshots, timestamps, payment receipts) and request a refund in writing.
If YuppTV refuses and you believe your consumer rights have been breached, consider the escalation options in the consumer rights section below.
Yupptv plans and pricing
Current New Zealand prices
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Punjabi TV Channels (NZ) | NZ$24.99 | Monthly | Live Punjabi TV channels available in New Zealand |
| Marathi TV Channels (NZ) | NZ$19.99 | Monthly | Live Marathi TV channels available in New Zealand |
| Yupp Telugu TV (NZ) | NZ$189.99 | Annual | 126 channels, Telugu |
| Yupp Telugu Hindi Combo (NZ) | NZ$249.99 | Annual | 159 channels, Telugu + Hindi combo |
Notes on pricing
These NZ-dollar prices are the clear offerings available as of early 2026 according to public information.
Historical or promotional offers from earlier years may not be current; always check the site for up-to-date pricing before purchase.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, services must be provided with reasonable care and skill, fit for their purpose and match the description given to consumers.
Terms that say "no refunds" cannot override your statutory CGA rights if the service fails to meet these guarantees.
Fair Trading Act and advertising
The Fair Trading Act bans misleading or deceptive conduct in trade, including false advertising about available content or unclear cancellation terms.
If YuppTV’s advertising or representations are false or misleading, you may have grounds for a complaint under this Act.
Steps to enforce your rights
- Gather documentation: receipts, screenshots, correspondence and details of the problem.
- Contact the trader first and ask for a remedy (repair, cancellation, refund) in writing.
- If unresolved, consider contacting Consumer Protection NZ or pursuing a dispute through the Commerce Commission or small claims court.
Customer experiences
Summary of positive feedback
There are relatively few positive reviews in public summaries; some users report satisfactory streaming for particular channels or short-term use.
Positive feedback is not prominent in Trustpilot summaries for the New Zealand market.
Summary of negative feedback
Common complaints include unexpected automatic renewals, being charged after attempted cancellation and poor or slow customer service response.
Users also report streaming problems (buffering, crashes) and billing confusion, which have featured in Trustpilot and forum posts.
What to take from reviews
- Keep good records of payments and cancellation attempts; public reviews suggest disputes often hinge on documentation.
- Expect to use app-store flows when subscriptions are purchased through Apple or Google, not YuppTV’s site.
Documentation checklist
Before cancelling
- Account username/email used to subscribe.
- Subscription name and plan details (include price and period).
- Payment receipt or bank/credit-card transaction record.
When cancelling
- Screenshot of the cancellation confirmation or on-screen message.
- Timestamped emails from YuppTV or app-store confirmations.
- Any chat transcripts or ticket numbers from support interactions.
Common mistakes
Assuming app-store purchases cancel on the website
Many users assume cancelling via the YuppTV website will stop app-store subscriptions; in most cases you must cancel through Apple or Google if the purchase was made there.
Always verify where you subscribed (web vs app store) before following cancellation steps.
Not keeping evidence of cancellation
Failing to save cancellation confirmations or screenshots makes disputing unwanted charges harder.
Always capture proof immediately and save emails or screen records in case of billing disputes.
Believing 'no refund' is absolute
Some customers treat YuppTV’s "no refunds" policy as absolute and do not pursue remedies when the service fails.
Under NZ law, you may still have rights if the service is faulty or misrepresented - so seek advice rather than accepting a flat refusal.
Comparative recap
Quick comparison table
| Aspect | YuppTV policy / reality | Practical tip |
|---|---|---|
| Cancellation (monthly) | Can cancel any time on web; continues until month-end | Cancel on the website and save confirmation screenshot |
| Cancellation (annual/term) | Quarterly / half-yearly / yearly plans are non-cancellable mid-term | Note renewal notice timing and opt out at least 7 days before expiry |
| Refunds | YuppTV states no refunds for unutilised service; some ambiguous monthly mentions | Document issues and escalate if service is defective under NZ law |
| Support & reviews | Frequent complaints about slow or unhelpful support and billing disputes | Retain all evidence and persist with written requests; consider NZ consumer bodies if necessary |
After cancelling
Check your bank and app-store
Monitor your bank or card statement to confirm no further charges appear after cancellation takes effect.
If you subscribed via an app store, check your Apple or Google subscription page to ensure it shows the subscription as cancelled.
Where to get help
- YuppTV terms and help: YuppTV Terms & Conditions
- Consumer rights in New Zealand: Consumer Guarantees Act - Consumer Protection NZ
- Report misleading conduct or advertising: consider the New Zealand Commerce Commission or your local consumer protection authority.
Address
Official postal address (use for mailed cancellation requests)
YuppTV USA Inc., 11175 Cicero Drive, Suite 100, Alpharetta, Georgia 30022, USA
How to format a mailed notice
Include your account email, subscription name, date of purchase, request for cancellation and whether you seek a refund or other remedy.
Send by registered post where possible and keep a copy of the letter and proof of postage for your records.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.