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Cancellation service #1 in New Zealand
Zeus Network is a subscription streaming service offering original reality shows, scripted series and influencer-driven content. It is available via apps (iOS, Android, TV) and direct web subscriptions.
In New Zealand you can subscribe through the Apple App Store, Google Play, or directly on the Zeus website. Prices are shown in NZD in stores or converted from USD by the platform.
When you cancel via App Store, Google Play or the website you normally retain access until the end of the paid billing cycle. Cancellation prevents the subscription from renewing at the next cycle.
Cancelling disables future auto-renewals but does not automatically delete account data. Your account and viewing history may remain unless you request deletion via support.
Refunds are generally not provided if you fail to cancel before renewal and there are usually no pro‑rata refunds for partial periods. Access typically continues until the billing period ends.
Prices shown here are approximate conversions to NZD using a USD→NZD conversion. Check the App Store or Google Play for exact current pricing in New Zealand.
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Monthly Subscription | NZ$10.85 approximately | Monthly | Unlimited streaming of all Zeus Network content |
| Annual Subscription | NZ$108.50 approximately | Yearly | Unlimited streaming (≈NZ$9.04 per month) |
New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act for products and services, including digital subscriptions where applicable.
Some users report continued billing after cancellation, being charged for months, and difficulty logging in despite payments.
There are complaints about unresponsive customer service, no clear cancellation path in some cases, and occasional double charges (e.g., Apple + Zeus).
Many subscribers cancel successfully using the App Store, Google Play, or the website with access maintained until period end.
Outcomes often depend on the cancellation route used and whether the payment was handled through Apple, Google or directly with Zeus.
A common error is trying to cancel directly on the Zeus website when the subscription was billed through Apple or Google.
If billed via App Store or Google Play, you must cancel through those stores; logging into the Zeus site will not stop store-managed renewals.
Cancelling less than the required notice period can result in a renewal charge; Apple requires disabling auto-renewal at least 24 hours before the period ends.
Always check the billing date and cancel with adequate time to avoid accidental renewal.
| Platform | How to cancel | Access after cancel | Refund likelihood |
|---|---|---|---|
| App Store (iOS) | Disable Auto-Renewal in Apple Subscriptions (Settings → Subscriptions). | Access until end of current billing cycle. | Refunds are rare; Apple handles App Store refunds per its policies. |
| Google Play (Android) | Cancel via Google Play → Subscriptions in the Play Store app. | Access until end of current billing cycle. | Refunds handled by Google Play; generally not issued for missed cancellation. |
| Web / Direct | Cancel in Account/Subscription settings on Zeus website or contact support. | Access usually continues until billing period ends. | No pro‑rata refunds generally; NZ law may require remedy in some cases. |
Refund outcomes vary by payment processor and local consumer law. Keep records and pursue the appropriate channel for disputes.
No New Zealand-specific postal address for Zeus Network cancellation was found in sources.
The available corporate address is a U.S. contact often used for platform or corporate correspondence:
Vimeo.com, Inc., 555 West 18th Street, New York, New York 10011, United States
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Written by Carter Evans
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.