Cancel Infinite Energy: Easy Method

What is Infinite Energy

Company overview

Infinite Energy (New Zealand) appears to offer energy-related products or services, with limited public detail about digital subscriptions or app offerings. Publicly available information specific to an app, subscription, or web service is scarce.

Scope and limitations

No clear policies or pricing are publicly posted for Infinite Energy NZ on their site. The name is also used by unrelated international companies, so confirm you are dealing with the New Zealand entity before proceeding.

How to cancel Infinite Energy

General guidance

No publicly available cancellation policy was found for Infinite Energy NZ. Use the steps below as a practical guide to cancelling when the vendor policy is not published.

Step-by-step cancellation methods

• Check account or subscription settings on the Infinite Energy website or app for a "Cancel" or "Manage subscription" option.
• If you subscribed through Apple, cancel via your Apple ID subscriptions: Apple support - subscriptions.
• If you subscribed through Google Play, cancel via Google Play subscriptions: Google Play support - subscriptions.
• Contact the company directly by email or phone if details are available on invoices or receipts; request written confirmation of cancellation.
• Send a signed cancellation letter by post to the mailing address: PO Box 62, Cromwell 9342, New Zealand.

What happens when you cancel

Access and service end

The exact effect of cancellation (immediate termination vs end of billing period) is not published for Infinite Energy NZ. Expect one of the common outcomes: access may continue until the paid period ends, or end immediately if subscription-based through an app store.

Renewals and data

If you cancel an app-store subscription, renewals should stop automatically through Apple or Google Play. Back up any account data or settings before cancelling, as access and stored data may be removed after termination.

Will I get a refund?

Company policy status

No publicly available refund policy was found on the Infinite Energy NZ site. There is no guarantee of refunds without a stated company policy.

Exceptions and consumer remedies

• Under New Zealand consumer law, you may be entitled to remedies if goods or services are faulty, misrepresented, or not fit for purpose.
• If you purchased via Apple or Google Play, use their refund request processes: Apple refund and Google Play refund.
• Keep receipts and account records when requesting a refund and lodge a formal request with the seller first.

Infinite Energy plans and pricing

Pricing availability

No exact NZD pricing for any Infinite Energy app or digital service was found in available sources. For product quotes, the company asks customers to contact them directly.

Summary table

Your consumer rights in New Zealand

Key statutory protections

New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act. These laws cover acceptable quality, fitness for purpose, and protection against misleading conduct.

Cooling-off and dispute options

There is no company-stated 14-day cooling-off policy on the Infinite Energy site. Some contracts may have statutory cooling-off rights in specific contexts, but these are not guaranteed for all purchases.

• If you cannot resolve a dispute, consider contacting Consumer Protection resources listed below or the Commerce Commission for guidance.

Customer experiences

Public review landscape

No New Zealand - specific reviews were found for Infinite Energy NZ. Absence of reviews means limited public feedback is available to evaluate typical experiences.

Related entities and contrast

Infinite Energy Group (UK), a different company, holds a 4.5 TrustScore with 5-star reviews praising professionalism. Do not assume NZ operations match overseas entities.

Documentation checklist

What to gather before cancelling

• Order number, invoice, or receipt showing purchase details.
• Account username/email and subscription ID (if any).
• Payment method details and transaction date.
• Copies of any contract, terms of service, or correspondence with the company.
• Screenshots of account settings or cancellation buttons if applicable.

Why documentation matters

Clear records make it easier to request refunds, prove dates of purchase, and escalate disputes with banks or regulators.

Common mistakes

Assuming policies that are not posted

Many users assume refund or cancellation terms mirror larger providers. With no policy published, do not assume rights beyond statutory protections.

Missing evidence and delayed action

Failing to keep receipts, or waiting too long to contact your payment provider or the vendor, reduces options for chargebacks or formal complaints.

Comparative recap

Quick feature comparison

After cancelling

Next steps

Request written confirmation of cancellation from Infinite Energy and keep a copy. Monitor your payment method for any unexpected charges after cancellation.

Helpful external resources

• Consumer Protection (NZ) - guidance on refunds and disputes.
• Consumer NZ - independent consumer advice and testing.
• Commerce Commission - information on fair trading and product safety.
• Citizens Advice Bureau (NZ) - practical advice and next steps.

Address

Mailing address

PO Box 62, Cromwell, Cromwell 9342, New Zealand.

Registered office (legal service)

Care of BDO Southern Lakes & Central Otago Ltd (registered office for legal service). Use the registered office details provided on official documents if required.