Cancellation I Can Read Books: Easy Method

What is I Can Read Books

A reading subscription for children, with pricing in US dollars

I Can Read Books is an educational reading service focused on children’s e-books and audiobooks. The service sells access to a digital library through recurring subscriptions, with published plans at $14.99 (₱839) per month, $74.99 (₱4,199) for 6 months, and $124.99 (₱6,999) per year "with access to the full library of e-books and audiobooks" (icanread.io).

For readers in the Philippines, the frustrating part starts early: the sign-up offer is easy to find, but cancellation details are not always obvious in the interface. That matters because several users report continued charges after trying to cancel, and refund requests can drag on. If you subscribed for a school need, a child’s reading practice, or a short-term test, you need to know exactly where your subscription was created before doing anything else.

What people are actually paying for

You are paying for library access, not ownership of individual books. The paid benefit is ongoing access to digital reading content and audiobooks during your active billing period, and the pricing page says you can cancel anytime (icanread.io).

There is no verified minimum commitment in the available Terms data. The available subscription information points to an auto-billed recurring model at the start of each billing cycle, which means you are charged again unless you cancel before the next billing date.

How it works in the Philippines

The service publishes prices in US dollars, not Philippine pesos, so your card, GCash-linked card, Maya card, or other payment method may show small foreign exchange differences. Using a rough conversion for practical planning, $14.99 is about ₱839, $74.99 is about ₱4,199, and $124.99 is about ₱6,999.

Local support details are limited. The verified refund contact is [email protected], there is no published support phone number, and no live chat was found (icanreadonline.com). If you want a local alternative after canceling, free options like CANVAS and NABU: Multilingual Kids Books are easier on the budget.

How to cancel I Can Read Books without getting charged again

Checks to do before you tap cancel

Many users get stuck because they cancel in the wrong place or forget to save proof. Before canceling, open your account and take screenshots of your current plan, billing status, email address on file, and any page that shows your next renewal date. This takes 2 minutes and can save you a long dispute later.

Heads up: if you subscribed through the website, you usually need to cancel on the website or web app. If you subscribed through Apple or Google, you need to cancel inside App Store or Google Play. Trying the wrong channel is one of the biggest reasons people think the cancellation “did not work.”

• Take a screenshot of your plan page and payment page
• Check your next billing date before making changes
• Save any reading progress or account details you may need later
• Search your email for the original receipt

Cancel through the website or web app

The verified cancellation path is simple on paper: sign in to your account on the I Can Read Online website or app, go to account or subscription settings, then select Cancel. The available research says cancellations through the website or web app are immediate, and subscriptions managed through RevenueCat end when you cancel from your account (icanreadonline.com).

In practice, some users say the cancel button is hard to find or not working. So use a careful click path: sign in, open Account or Subscription Settings, look for your active plan, then choose Cancel Subscription or Cancel. If the page loops, refresh once, try another browser, and capture screenshots of every failed step.

If you need the official support page while doing this, use I Can Read refund policy. It is not a cancel page, but it gives the verified refund email and the 30-day guarantee rules.

Cancel through App Store or Google Play

If you signed up on iPhone or iPad, open Settings, tap your name, tap Subscriptions, choose the I Can Read subscription, then tap Cancel Subscription. Apple controls the billing in this case, so canceling on the I Can Read website may not stop the App Store charge.

If you signed up on Android through Google Play, open Google Play Store, tap your profile or menu, tap Payments and subscriptions or Subscriptions, choose I Can Read, then tap Cancel Subscription. Save the cancellation confirmation page because several user complaints involve charges continuing after attempted cancellation.

Email and postal options if the button fails

There is no published phone number and no live chat in the verified support details, so the fallback contact is email: [email protected]. In your message, include your full name, account email, purchase date, plan, amount charged, and a clear line saying you want cancellation effective immediately. Ask for written confirmation.

If you want extra proof, you can also send a cancellation letter to the Makati address connected to the service context. Some consumers now use digital registered delivery tools such as Postclic because they create time-stamped proof of sending, receipt, and opening without going to the post office. This is optional, not required.

After you cancel, what changes right away

Access to books and audiobooks

The verified data says website and web app cancellations are immediate. That means your subscription should end as soon as the cancellation is processed through your account, rather than staying active until the end of the paid period. If you are canceling mainly to stop billing, that is useful, but it also means you should finish any urgent reading before you cancel.

For refunded accounts, the policy says your account will no longer be subscribed to services once the refund is made (icanreadonline.com). If your plan was billed through Apple or Google, access timing may follow those store systems, so check the expiration date shown inside your App Store or Google Play subscriptions page.

What happens if you do nothing, and what is unknown about data

If you do not cancel, the subscription renews and payment is processed automatically at the beginning of each subscription period, according to the pricing notes (icanread.io). In plain terms, the monthly plan charges again every month, the 6-month plan charges again every 6 months, and the annual plan charges again every year unless you stop it in time.

The available Terms data does not clearly state what happens to your account data, reading history, or saved preferences after cancellation. Since that point is not specified in the source material, export or screenshot anything you may need before canceling. The truth is, I Can Read Books leaves too much unsaid here.

I Can Read refund rules and the real chances of getting money back

The 30-day guarantee and the main limit

I Can Read offers a 30-day money-back guarantee for website and app customers, counted from the initial subscription purchase date (icanreadonline.com). If you are within that 30-day window and you have not used the service, the policy says you are eligible for a full refund.

After 30 days, the policy says no refunds are offered. That is the key cutoff, so do not wait until day 31 if the catalog is not a fit for your child or your class. Several complaints online center on delayed cancellation attempts that then turn into billing disputes.

How to request a refund properly

Send your refund request to [email protected]. The company asks for your full name, address, contact number, email address, purchased subscription details, purchase date, and your reason for refund, which is optional (icanreadonline.com).

Be direct and complete in one email. State the amount charged, for example $14.99 (₱839), the date it posted, and whether the service was unused. The policy says refunds are processed within 14 days, so if you do not get a reply in a few business days, send a follow-up with your original message attached.

Billing errors, chargebacks, and store purchases

If a technical problem prevented delivery of content or caused unreasonable delay, the policy says the remedy is either replacement of the content or a refund of the price paid, as determined by I Can Read, to the full extent permitted by law (icanreadonline.com). For regular change-of-mind cases after 30 days, do not expect a pro-rated refund.

If you were charged after canceling, keep your screenshots and ask your bank, credit card issuer, GCash, or Maya to review the transaction. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP complaint practices. If the issue is not resolved, you can also file a complaint with DTI under the Consumer Act or ask Apple or Google for a platform-side refund when the purchase was made through those stores.

Terms and subscription conditions that matter before you subscribe

What the available Terms data actually confirms

The available Terms material confirms one key point: there is no minimum commitment specified, and subscriptions can be canceled at any time (icanreadonline.com). That is good news for families who only need short-term access for a reading program or school break.

Several other points are simply not clarified in the source material. Auto-renewal wording, free trial conversion terms, data retention after cancellation, applicable law, and dispute resolution details are not specified in the available sources. If any of those points matter to you, read the Terms of Service before entering your card details.

What this means in real life

Because recurring payment is mentioned in the pricing notes, you should assume renewal continues until you stop it. If you try the service for only one month, set a calendar alert on the same day you subscribe so you do not miss the next cycle.

The missing detail around free trials is also worth a heads up. User reviews mention a trial experience, but the verified Terms data does not clearly spell out trial conversion rules. So if you join through a promotional offer, screenshot every page that mentions price, start date, and renewal timing.

I Can Read Books plans, pricing, and whether you are overpaying

Current subscription plans

Which plan costs more over time

The monthly plan is the most expensive way to stay subscribed for a full year. At $14.99 (₱839) per month, 12 months would cost $179.88 (₱10,074), so the annual plan at $124.99 (₱6,999) saves about $54.89, or roughly ₱3,075, compared with paying monthly for a year.

The 6-month plan sits in the middle and is priced at $74.99 (₱4,199). Based on the published note, it saves about $14 compared with paying six separate monthly cycles (icanread.io). If you are unsure about the catalog, monthly is safer for testing, but it is also the least cost-efficient.

Billing notes that matter before canceling

Payments are processed automatically at the beginning of each subscription period (icanread.io). That means there is no grace period mentioned after renewal. If your next bill is tomorrow, cancel today and take screenshots right away.

No cancellation fee or early termination fee was found in the Terms data. That is a plus, but it does not guarantee refunds after renewal, so timing still matters more than anything else.

Your rights in the Philippines when a reading subscription will not stop charging

The laws and agencies that matter

For consumers in the Philippines, the main framework is the Consumer Act of the Philippines, Republic Act No. 7394, enforced by the Department of Trade and Industry. In simple terms, if I Can Read Books keeps charging you after cancellation or refuses to address a valid complaint, DTI is the government office most relevant for an online subscription issue.

There is no universal statutory cooling-off period for all online purchases in the Philippines. Door-to-door and direct sales have a 7-working-day cooling-off rule, but online subscriptions do not automatically get that same broad protection. For this service, the stronger practical protection is the company’s own 30-day money-back guarantee, which is actually better than the general baseline for many online services.

How those rights apply to I Can Read Books

If you subscribed directly and canceled within the company’s 30-day guarantee, you have a clear basis to ask for a refund under the published policy. If the company ignores that request, send one follow-up email attaching your screenshots and receipt, then move to DTI if there is still no action.

If the charge was unauthorized or continued after cancellation, you can also ask your bank or e-wallet provider for a chargeback review. BSP-related dispute channels are useful for payment problems, while DTI is the better route for the underlying consumer complaint about the service.

Where to complain and what to prepare

Prepare your account email, receipt, screenshots of the cancellation attempt, and your bank or card statement showing the charge. Include exact dates, such as the date you clicked cancel and the date the charge posted. Concrete evidence works much better than a long story.

• DTI consumer complaint route: file through the DTI consumer assistance channels and attach your evidence
• BSP-related payment dispute route: contact your bank, card issuer, GCash, or Maya within about 60 days from statement date
• Include the refund email you sent to [email protected]
• State the amount, such as $14.99 (₱839), and the exact billing date

What customers say about cancellation, and the pattern is not pretty

Overall verdict from available reviews

Based on the available review set, cancellation looks difficult rather than easy. The sample provided shows 0 positive and 5 negative reviews out of 5, with recurring complaints about hidden or broken cancel paths, generic support replies, and charges continuing after users believed they had canceled.

That does not prove every customer will have the same problem, but it is a strong warning sign. The local issue data lines up with this too: users report difficulty canceling through the website or app, and some say refunds after cancellation were problematic.

Specific customer comments

• "I discovered there is no visible or functional cancel button on the website... One month later, I was charged $25 [about ₱1,400]." (TrustPilot)
• "VERY EASY to SIGN UP, but have to JUMP through a gazillion loops to CANCEL." (TrustPilot)
• "I had to search for hours to find the cancellation page... Even after canceling, they charged me for another month." (TrustPilot)

Only negative reviews were provided in the source set, so that is the honest picture here. To stay balanced, the positive side is that the company does publish a 30-day refund policy and direct cancellation methods for web, App Store, and Google Play. The issue is execution, not the absence of any written policy.

Documents to save before, during, and after cancellation

Before you cancel

Start with evidence you can collect in under 5 minutes. Save a screenshot of your current plan, the page showing your subscription status, and any screen that displays your renewal date. If your child has important reading lists or progress notes, save those too because data retention after cancellation is not clearly stated.

• Screenshot of Account or Subscription page
• Screenshot of next billing date
• Copy of original receipt email
• Payment method details used

For refunds and disputes

A refund request works better when the email contains every detail the company asked for in one message. Include your full name, address, contact number, account email, purchased subscription details, purchase date, amount, and reason for refund if you want to add it.

After canceling, save the confirmation screen and any email acknowledgment. Then check your bank, card, GCash, or Maya statement on the next billing date and again a few days later. If a charge appears, those screenshots become your strongest proof for DTI or a chargeback request.

The most common cancellation mistakes people make

Using the wrong cancellation channel

A very common mistake is canceling on the website when the subscription was bought through Apple or Google. If the charge comes from App Store or Google Play, cancel there, not just in the service account. Otherwise the store billing may stay active.

Real-world example: a parent signs up on an iPhone, then later logs into the website on a laptop and cannot find a working cancel option. The fix is to open iPhone Settings, tap Subscriptions, and cancel from Apple directly.

Waiting too long and missing the refund window

The 30-day money-back guarantee starts from the initial purchase date, not from the date you first noticed a problem. If you spend weeks trying the catalog and only act after the next cycle is near, your refund chance drops sharply.

Example: you subscribe for $14.99 (₱839) on the 2nd, stop using it on the 10th, but email support only on the 35th day. At that point, the published refund policy is no longer on your side.

Not saving proof of cancellation

Several reviews mention continued billing after users believed they had canceled. If you close the browser without taking a screenshot, you may struggle to prove what happened later. Save the final confirmation page, the date, and the exact account email used.

Here’s the thing: one screenshot can be worth more than ten emails. If the cancellation page fails or looks broken, capture that too because it shows your attempt.

Expecting a partial refund after the window

Nothing in the verified policy promises pro-rated refunds after 30 days. If you cancel halfway through a longer plan and hope to get money back for the unused portion, that is not supported by the available refund rules.

Example: a user on the 6-month plan may stop using the service after 2 months, but the policy does not promise a refund for the remaining 4 months once the guarantee window has passed.

A quick comparison of all cancellation paths

Method comparison table

What this means for you

If your account page shows a clear cancel button, the web route is the fastest because the available data says website and web app cancellations are immediate. If billing runs through Apple or Google, use the store route because that is the system actually charging you.

Registered mail is slower, but it gives a stronger paper trail if your case is already heading toward a complaint. Choose based on where you subscribed and how much proof you need, not based on habit.

What to do after cancellation so the charge does not come back

Your immediate post-cancel checklist

Right after canceling, look for a confirmation screen or email and save it. Then set a calendar reminder for your original next billing date and another reminder 3 to 5 days after that. This is the easiest way to catch an incorrect renewal early.

Monitor the exact payment channel used for the subscription. If the charge normally lands on your credit card, do not just check your email. Open the actual banking app or e-wallet app and confirm nothing posted.

If you see another charge, act fast

If a new charge appears after cancellation, contact the payment provider immediately and say it is a continued charge after cancellation. In the Philippines, you can request a chargeback review through your bank, card issuer, GCash, or Maya, and cardholders typically have about 60 days from the statement date to dispute a transaction.

You can also file a consumer complaint with DTI under Republic Act No. 7394. Attach the cancellation screenshot, the charge screenshot, your receipt, and the email thread with [email protected].

Alternatives and useful links

If you are canceling because the catalog did not match your needs, there are simpler options. CANVAS offers free downloadable children’s books with Filipino language support, NABU: Multilingual Kids Books is a free app developed with Globe support, and Fully Booked is a practical offline or online retail option if you prefer buying specific titles instead of paying for broad library access.

• I Can Read Terms of Service
• I Can Read pricing page
• I Can Read refund policy
• Department of Trade and Industry

The Makati address to use if you need a physical cancellation trail

Postal address connected to the service context

If you want to send a written cancellation notice or keep a physical record for a complaint, use this address:

• 4A - 1 BABS Building, 9304 Kamagong cor. Dungon St., San Antonio Village, 1203 Makati City, Philippines

This address is linked in the service context to The Bookmark, Inc., a publisher of educational materials including the I Can Read Series. For ordinary cancellations, the faster routes are still your account page, App Store, Google Play, or the refund email.

Best way to phrase your written notice

Keep the letter short and factual. Include your full name, account email, subscription plan, charge amount, purchase date, and one direct sentence saying you are canceling the subscription effective immediately and requesting written confirmation.

If you are also asking for a refund within the 30-day period, say so clearly and attach proof of payment. A short, specific notice with dates and screenshots is more effective than a long complaint letter.