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Cancellation Lemandale Limited: Easy Method
What is Lemandale Limited
Lemandale Limited as a fitness subscription
Lemandale Limited is presented as a fitness service with personalized training programs, nutrition guidance, and ongoing member support. The clearest product information tied to the brand is the TrainAsONE subscription, which offers AI-based running plans and guided workouts at $9.99 (₱564) per month or $99.99 (₱5,649) per year.
The truth is, the public information around Lemandale Limited is thinner than most fitness brands. No verified founding year, user count, or named parent company was available in the research set, and that already matters if you are trying to cancel fast and avoid another charge.
What users appear to be paying for
The paid offer linked to this service is not a one-time coaching package. It is a recurring subscription for personalized fitness planning, especially for runners who want adaptive training instead of a static program. The annual and monthly billing options strongly suggest an ongoing access model rather than a single plan download.
For Philippine users, that means your main risk is not the workout itself but the recurring charge. Common local complaints in the research include unauthorized charges and difficulty finding the cancellation option, which is exactly why you should identify your billing channel before doing anything else.
How the service works in the Philippines
Philippine law applies according to the terms data, but the service does not clearly publish a Philippines-specific pricing page, local support number, or local language support. The only verified support contact in the research is the contact page, plus the email [email protected] and live chat access available 24/7.
Prices shown in the research were converted into pesos from US dollar pricing used for another market, so treat them as a guide, not a final checkout amount. If you paid through a card, GCash-linked card, Maya card, App Store, or Google Play, your actual peso amount may differ because of exchange rate and store billing rules.
How to cancel Lemandale Limited without getting billed again
Checks to do before you tap anything
Many users get frustrated because they cancel too late, cannot prove they canceled, or forget which platform billed them. Before you start, take a screenshot of your current plan name, the renewal date, the last charge amount, and the page that shows your subscription status. If your latest charge was about $9.99 (₱564) or $99.99 (₱5,649), save that too.
Also check where the payment came from. If the charge appears under Apple, Google, a card statement, GCash, Maya, or a direct merchant descriptor, that changes your path. Just a heads up: if you cancel in the wrong place, the subscription can stay active and renew anyway.
- Screenshot your account page and active plan
- Note your next billing date
- Save transaction IDs from email or bank app
- Check whether you subscribed on web, iPhone, or Android
Web or account cancellation path
No verified step-by-step web cancellation flow was published by Lemandale Limited in the available source set. That is the biggest problem with this service. Since no exact menu path was confirmed, the most practical route is to sign in to your account and look for the usual subscription areas such as Account, Billing, Membership, Plan, or Manage Subscription.
If you do not see a cancel button, use the verified support route immediately through the contact page. Ask for written confirmation that your subscription is canceled before the next billing date. A short message works best: include your account email, last four digits of the payment method if relevant, the last billing date, and the words “Please cancel recurring billing effective immediately.”
If you want stronger proof than ordinary email, registered mail is one option. Some users now prefer digital registered-letter services such as Postclic because they create timestamped proof of sending, receipt, and opening without going to the post office.
Email and live chat route
The verified support email is [email protected], and live chat is available 24/7 through the contact page. In cases where the account area is unclear, chat is usually the fastest way to confirm whether the billing is active. Ask the agent to state three things in writing: your plan name, your next billing date, and whether auto-billing will stop.
Use one clear message and avoid long explanations. For example, say that you are in the Philippines, identify the charged amount, and request cancellation plus a confirmation email. If the chat agent cancels the plan, take screenshots of the full chat window before closing it.
- Support page: Contact us
- Email: [email protected]
- Chat access: Go to chat button
- Hours: 24/7
- Phone: Not specified
App Store and Google Play if you subscribed through a mobile store
The research did not confirm a store-specific cancellation guide from Lemandale Limited, but app-based fitness subscriptions are commonly billed through Apple or Google. Here is the thing: if Apple or Google is the billing merchant, canceling with the company alone may not stop store renewal.
On iPhone, open Settings, tap your Apple ID, tap Subscriptions, find the relevant subscription, then tap Cancel Subscription. On Android, open Google Play, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, select the service, then tap Cancel subscription. Do this at least one day before renewal to avoid last-minute billing issues.
What changes right after cancellation for this service
Access to workouts and paid features
No verified source in the research explains whether access ends immediately or continues until the end of the paid cycle. In most subscription setups like this, cancellation stops future billing while access usually remains until the current monthly or yearly period expires, but Lemandale Limited does not clearly spell that out in the available data.
Because the terms do not clarify this point, take a screenshot of your dashboard on the same day you cancel and again on your expected expiry date. If you lose access earlier than expected after paying $9.99 (₱564) or $99.99 (₱5,649), that screenshot trail helps in a refund complaint.
What happens if you do nothing
No auto-renewal clause was found in the available terms, but recurring pricing strongly suggests continuing billing unless canceled. If your statement already shows repeated monthly or annual charges, treat the plan as ongoing and cancel before the next billing date rather than waiting for a reminder email that may never come.
No data retention rule was found either. If you want copies of training plans, progress logs, or nutrition information, export or save them before canceling. Once the account status changes, you may not be able to retrieve those records.
Refunds, billing errors, and what actually works in the Philippines
What the published policy does and does not say
No refund policy was found in the available Lemandale Limited sources for general refunds, unused time, or billing errors. That lack of clarity is exactly why many users feel stuck when a charge appears after cancellation or when they want a partial refund for an annual plan.
There is also no verified rule on pro-rated refunds. So if you cancel halfway through a yearly subscription billed at $99.99 (₱5,649), do not assume the unused months will be returned automatically. Ask anyway, but go in with realistic expectations and request a written answer.
Your withdrawal and cancellation rights in the Philippines
Under the Consumer Act of the Philippines or RA 7394, consumers have protections against unfair or deceptive sales practices, and the DTI handles consumer complaints. A seven working day cooling-off period is commonly tied to door-to-door or direct sales, but there is no universal online cooling-off right for all digital subscriptions in the Philippines based on the research block.
For an online subscription like this, your strongest practical argument is not a generic withdrawal claim but clear evidence of cancellation, unauthorized billing, or misleading subscription disclosure. If the company kept charging you after you canceled, that is easier to document and pursue than arguing over an unstated refund rule.
How to request a refund step by step
Start with the direct channel. Send your refund request to [email protected] or use the 24/7 chat on the contact page. Include the charge date, amount, payment method, account email, and your cancellation proof. If the issue is a duplicate or post-cancellation charge, say that plainly in the first line.
If direct support fails, move to your payment provider. In the Philippines, banks, credit card issuers, GCash, and Maya may process disputes for unauthorized or continued charges. Under BSP-related dispute practice, cardholders typically have up to 60 days from the statement date to contest a transaction, so do not wait too long.
- Use merchant support first
- Keep screenshots of cancellation proof
- Save statement line showing the charge
- Escalate to bank, GCash, or Maya if needed
- File a DTI complaint for unresolved consumer issues
Terms and subscription conditions that affect your Lemandale Limited account
What the terms say
The available terms data is sparse but still useful. No auto-renewal clause was found, no minimum commitment was found, no free trial terms were found, no data retention policy was found, and no dispute resolution process was found in the available source set tied to lemandalelimited.com/terms.
One concrete point does appear: the applicable law is listed as Philippine law. For users in the Philippines, that means local consumer complaint channels such as DTI are relevant when billing or cancellation issues are not resolved directly.
What this means in real life
When terms are this thin, your proof matters more than the fine print. If there is no clear auto-renewal clause publicly visible, keep copies of every billing email and every cancellation attempt. Those records become your timeline if you need to explain to support, your bank, or DTI why a charge should be reversed.
The missing free-trial language also matters. If you signed up through a promotion and then got billed, ask support to identify the exact trial or offer terms that were shown at signup. If they cannot provide them, that weakens their position in a billing dispute.
Lemandale Limited plans and pricing in Philippine pesos
Current subscription plans
Plan | Price (USD / PHP) | Period | Main features |
|---|---|---|---|
TrainAsONE Monthly Subscription | $9.99 (₱564)* | Monthly | AI running plans |
TrainAsONE Yearly Subscription | $99.99 (₱5,649)* | Annual | AI running plans |
Prices are approximate, converted from USD at 1 USD ≈ 56.5 PHP. Check the official website for the exact local price and store billing amount.
Which plan costs more and which gives better value
The annual plan is the more expensive upfront option at $99.99 (₱5,649), while the monthly plan is the lower entry point at $9.99 (₱564). If you multiply the monthly price by 12, you get $119.88 (about ₱6,774), so the annual plan saves about $19.89 or roughly ₱1,125 across a full year.
That works out to around 16.6% savings versus paying monthly for 12 months. If you are unsure about the service or worried about unclear cancellation steps, the monthly plan is safer. If you already know you will use it for a year, the annual plan is cheaper but carries a bigger refund risk if you change your mind.
Your rights in the Philippines when a fitness subscription will not cancel cleanly
Laws and agencies that matter for this case
For Philippine users, the main consumer protection framework here is the Consumer Act of the Philippines or RA 7394, with the Department of Trade and Industry as the key consumer authority. Since Lemandale Limited's available terms point to Philippine law, local complaint channels are directly relevant when support is slow or unresponsive.
There is no universal statutory cooling-off period for all online subscriptions in the Philippines based on the research block. A seven working day cooling-off period is more commonly associated with direct sales situations. For a digital fitness subscription, your strongest case usually rests on misleading billing, unauthorized charges, or failure to honor a cancellation request.
How to file a complaint if support does not fix it
Start by gathering the basics: cancellation screenshot, support chat transcript, email thread, statement copy, and the date the charge posted. Then send one final written request to support with a firm deadline such as 3 business days. If there is no action, prepare your DTI complaint with the timeline in order.
For payment disputes, contact your bank, card issuer, GCash, or Maya and request a chargeback or transaction dispute. Philippine cardholders commonly have up to 60 days from the statement date to challenge an unauthorized or continued charge under BSP-related banking practice. Use your cancellation proof as your main evidence.
How Lemandale Limited's published terms compare with your rights
The service does not clearly publish refund rules, free-trial conversion terms, or a dispute path in the available sources. That gap does not remove your consumer rights. It simply means you should rely on documented facts such as the date you canceled, the amount billed, and whether the service continued charging after notice.
If support denies a refund without explaining the basis, ask them to identify the exact policy shown at purchase. If they cannot point to a clear rule, include that in your DTI or bank complaint because opaque billing terms weaken the merchant's position.
What customer experiences suggest about Lemandale Limited cancellation
Overall verdict from the available evidence
Based on the verified data, cancellation looks unclear rather than clearly easy or clearly difficult. No user review dataset was found, no official cancellation walkthrough was published in the available sources, and two recurring local issues stand out: unauthorized charges and difficulty locating cancellation options.
So the practical verdict is this: the risk is not proven abuse, but poor transparency. If you are canceling from the Philippines, move early, keep receipts, and assume you may need to prove the date you requested cancellation.
Recurring themes table
Theme | Frequency | Typical example |
|---|---|---|
Unauthorized charges | Reported issue | Charge after cancel request |
Hidden cancel path | Reported issue | No visible cancel button |
Public reviews missing | High | No review sample found |
Sources summary table and testimonial snapshot
Source | Rating | Number of reviews |
|---|---|---|
Verified review sources | No score found | 0 found |
Research issue list | Mixed-negative | 2 issue types |
- "Unauthorized charges from Lemandale Limited" (Research data)
- "Difficulty in locating cancellation options" (Research data)
Since no direct user review quotes were found, there is no honest way to claim a star rating trend. The balanced view is simple: there is not enough public feedback to score the service, but the limited evidence points to cancellation friction rather than smooth self-service.
Documents to prepare before and after you cancel
What to save before cancellation
Save the account email, plan name, renewal date, and the amount of the latest charge. If your subscription shows $9.99 (₱564) monthly or $99.99 (₱5,649) yearly, capture that screen. Also save any page that shows whether the plan is active, paused, or due for renewal.
- Screenshot of account dashboard
- Screenshot of billing or subscription page
- Email receipt or invoice
- Bank or card statement line
What to keep for refund or dispute cases
For a refund request, the best file set is simple: transaction ID, charge date, amount, cancellation screenshot, and the reply from support. If you used live chat, export or screenshot the full thread, especially the part where the agent confirms cancellation.
After canceling, keep the confirmation email and monitor your next statement. If another charge appears, you will already have the evidence needed for support, DTI, or a bank dispute.
Common cancellation mistakes that lead to extra charges
Using the wrong billing channel
A common real-world mistake is canceling by email when the actual subscription is billed by Apple or Google. In that case, the merchant may say the plan is managed by the store, while the store continues charging. If your receipt came from Apple or Google Play, cancel inside that store account as well.
Another version of the same problem happens with card billing. Users contact support but forget to include the exact account email or transaction details, so the request cannot be matched to the paid account. Always include identifiers in your first message.
Waiting too close to the billing date
If you cancel on the same day as renewal, you may still get charged because processing and time zone cutoffs are not explained clearly in the available sources. A safer move is to submit the cancellation at least 48 hours before the next billing date and save proof the same day.
This matters even more on annual renewals. A yearly charge of $99.99 (₱5,649) is painful to dispute after it posts, especially when no public refund policy is visible.
Expecting an automatic refund for unused time
No refund rule for unused periods was found. Some users assume that canceling halfway through a month or year will trigger a pro-rated return, but the available source set does not support that assumption. Canceling stops future billing; it does not automatically guarantee money back.
The better approach is to ask for a refund only when there is a strong reason such as duplicate billing, post-cancellation billing, or an unauthorized charge. Those cases are easier to defend with evidence.
Not keeping confirmation proof
The worst time to look for proof is after a second charge appears. If the service does not send an email confirmation, make your own proof with screenshots of the final cancel page, support chat, and the timestamp on your device.
If you use registered post, keep the receipt and delivery record. If you use a digital registered-letter platform, keep the delivery certificate and opening log.
Comparison of cancellation methods for Lemandale Limited
Practical comparison table
Method | Notice period | Fee | Difficulty |
|---|---|---|---|
Web/account | Before next billing | No fee found | Easy |
App Store (iOS) | Before next billing | No fee found | Medium |
Google Play (Android) | Before next billing | No fee found | Medium |
Registered mail | 5-10 business days | No fee found | Higher, best proof |
Key takeaway from the options
Each method fits a different problem. Web or account cancellation is fastest if you can find the right page. App Store or Google Play is essential if the subscription was started there. Registered mail is slower but gives stronger proof if support is silent or the account interface is unclear.
No cancellation fee or early termination fee was found in the terms data. That is good news, but the bigger issue remains proof, not fees.
What to do after you cancel and how long to monitor charges
Immediate checks for the next 24 hours
Right after canceling, verify whether the account page now shows a non-renewing status, an expiry date, or a downgrade notice. Take a screenshot and set a calendar reminder for the day before and the day after your next expected billing date. Those two dates are when mistakes usually show up.
If support promised cancellation by chat or email, look for a written confirmation within 24 hours. If none arrives, follow up while the conversation is still fresh and reference the exact date and time of your previous request.
Statement monitoring, chargeback option, and alternatives
Watch your card, GCash, Maya, or bank statement for at least 60 days, especially if the service billed annually or if support responses were vague. If an unauthorized or continued charge appears, you can dispute it with your bank or e-wallet provider and also escalate a consumer complaint through DTI under RA 7394.
If you still want an expert-help subscription after leaving this one, Any Experts offers 24/7 access to professionals, while Ask Center positions itself as a round-the-clock expert support platform. Pricing details were not publicly specified for either, so compare the billing terms carefully before subscribing.
Useful links
Physical cancellation address and how to use it
Postal address on file
If you want to send a written cancellation notice, use this address:
- 19761 Bixby Dr, Cupertino, California, 95014-3324
Include your full name, account email, last charge amount, billing date, and a direct request to stop recurring billing. Ask for a written confirmation by email.
When postal cancellation makes sense
Postal cancellation is useful when the online path is unclear or when you already had an unresolved billing problem. It is slower than chat or email, but it creates a paper trail that can help if you later need to explain the timeline to your bank or DTI.
If your next billing date is very close, do not rely on mail alone. Send the request by email or chat on the same day, then keep all records together in one folder.
Similar cancellation services
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Written by Sofia Lim
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Lemandale Limited subscription, you can send a written cancellation request via email or registered mail. Make sure to include your account details and request confirmation of cancellation.
Before canceling, take screenshots of your current plan, renewal date, and last charge amount. This information will help you confirm your subscription status and avoid any billing disputes.
After cancellation, you will lose access to workouts and paid features associated with your subscription. Ensure you cancel before the next billing date to avoid further charges.
There is no verified cancellation path published by Lemandale Limited. Log into your account and check areas like Account, Billing, or Manage Subscription for cancellation options.
If you subscribed via an app store, you need to cancel through the App Store or Google Play. Check your subscription settings in the respective app store for cancellation options.