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Cancellation Speakeasy Fitness: Easy Method
What is Speakeasy Fitness
What you are actually signing up for
Speakeasy Fitness is a fitness subscription service tied to gym access and, in some cases, app-based billing. Its public FAQ says members can cancel through the online member portal at Speakeasy Fitness FAQ, which tells you right away that this is a recurring membership model, not a one-time class pack. The terms also say memberships auto-renew every month, so if you do nothing, billing continues on a month-to-month basis.
The company website available in the research does not clearly publish a Philippines office, a Philippines hotline, or support hours. A physical address appears in Panorama City, California, and the service seems to operate with online account management plus in-person cancellation at club locations. For users in the Philippines, that matters because support options are limited and local contact details are not clearly posted.
Main features people pay for
Based on the available plan data, users are paying for club access or online workouts. The listed recurring options include Single Club Access at $29.99 (₱30)* monthly, All Club Access at $39.99 (₱40)* monthly, and an Online Workout Subscription at $15.00 (₱15)* monthly. Those names suggest a standard gym model where the higher plan gives access to more than one location, while the cheapest plan is digital only.
Here is the thing: the real hook is convenience plus auto-renewal. Once your initial agreement ends, the terms say the account continues monthly and the rate may increase to $29.99 monthly or more for some locations. If you joined on a promo, your low rate may not last forever, so cancellation timing matters.
Availability in the Philippines
For Philippine users, the process is usable but not localized. The research shows no confirmed local PHP billing page, no local support email published in the verified FAQ, and no listed phone support. Two local pain points stand out: some users worry about charges continuing after cancellation, and phone support being only in English has also been flagged in research.
The truth is, Speakeasy Fitness gives you workable cancellation channels, but the support setup looks thinner than it should be for overseas users. If you are in the Philippines, rely on channels that leave proof such as the member portal, App Store, Google Play, screenshots, and bank records. That paper trail can save you a lot of hassle later.
How to cancel Speakeasy Fitness without getting charged again
Checks to do before you tap cancel
Many users get frustrated when a subscription still renews after they thought they canceled. Before doing anything, log in and note your next billing date, your current plan name, and the card or wallet used for payment. Take a screenshot of your membership page and any renewal date shown in the portal.
You should also check where you originally subscribed. Speakeasy Fitness lists three separate cancellation paths in its FAQ: the web member portal, App Store, and Google Play. If you cancel through the wrong channel, the recurring charge can continue because the billing system you used at sign-up is the one that controls renewal.
- Screenshot the current plan and renewal date.
- Save any receipt email or app purchase receipt.
- Check whether billing is direct, App Store, or Google Play.
- Cancel at least 24 hours before the next billing date.
Cancel through the web member portal
The fastest direct method is the online member portal named in the FAQ: log in to the Speakeasy Fitness FAQ page and follow the member portal link to www.myiclubonline.com. The published instruction is simple: log in to your member portal and process the cancellation of your auto-renewal. In practice, expect wording such as account, membership, billing, or auto-renewal rather than a big red cancel button.
A practical click path is usually Member Portal > My Account > Membership or Billing > Auto-Renewal > Cancel. Because the company specifically says you are canceling auto-renewal, make sure you reach a final confirmation screen. Do not stop after opening the settings page. Save a screenshot of the final status showing cancellation or auto-renewal turned off.
If the page offers a downgrade, freeze, or alternative plan, do not assume that means your cancellation is complete. One user review in the research said they were offered other options instead of a clean cancellation. Stay focused on finding the confirmation message and the effective end date of your access.
Cancel in person, by email, or by mail
The FAQ also says you can cancel in person at any Speakeasy Fitness location. That can help if the portal is not working, especially because a staff member can confirm whether the account is on month-to-month renewal or still inside a promo commitment period. If you do this, ask for a printed or emailed acknowledgment on the spot.
Research notes also mention email options through [email protected] or [email protected], although these addresses are not listed in the verified FAQ. If you use email, send your full name, membership number, phone number, plan name, last four digits of the payment card, and a direct sentence asking them to cancel auto-renewal effective at the end of the current billing cycle. Ask for written confirmation within 2 business days.
You can also send a cancellation letter to the business address if you want a formal record. Some users now prefer certified digital letter services such as Postclic because they generate timestamped proof of sending, delivery, and opening without going to a post office. That said, mail should be a backup option, not your only move, because online billing may renew before a letter is processed.
Cancel through App Store or Google Play if that is where you subscribed
Speakeasy Fitness specifically lists both app-store cancellation routes in its FAQ, so these methods are valid if your subscription was started through Apple or Google. For iPhone or iPad, open App Store, tap your profile icon, choose Subscriptions, find Speakeasy Fitness, and tap Cancel Subscription. On Android, open Google Play Store, tap the menu or profile area, select Payments and subscriptions or Subscriptions, find Speakeasy Fitness, and tap Cancel.
Store billing often gives better proof because Apple and Google usually show the expiration date right after cancellation. Save that screen. Heads up: deleting the app does not cancel the subscription, and removing your card from the phone also does not cancel it. You must use the subscription settings page itself.
After you cancel, here is what changes on your account
Access usually continues until the end of the paid period
Speakeasy Fitness says you cancel auto-renewal, which usually means the account remains active until the current paid month ends. If your renewal date is April 28 and you cancel on April 12, access normally continues until April 28, then stops unless the company tells you otherwise in writing. Because the refund policy says no refund for any unused portion of the current billing period, canceling early does not usually create a partial refund.
Save the date shown on the confirmation page. That date matters if another charge appears later. A screenshot with the cancellation timestamp, your name, and the end-of-access date is stronger evidence than a simple email saying your message was received.
If you do nothing, renewal continues every month
The terms say memberships auto-renew every month after the initial term. They also say the rate may increase to $29.99 (₱30)* monthly or higher for specific locations. In plain language, forgetting to cancel is not neutral. It means another month is billed automatically, and the amount can rise after a promo period ends.
No clear data-retention rule was found in the terms. That means there is no published promise on how long account details, workout history, or profile information stay in the system after cancellation. If your portal contains anything you may need later, export it or take screenshots before your access expires.
Speakeasy Fitness refund policy and what actually works if you were charged
The published refund rule is strict
This is the part many users dislike. The refund policy says Speakeasy Fitness runs on a no-refund policy and that once you purchase a subscription or license, the transaction is complete and non-refundable under any circumstances. It also says no refund will be issued for the current billing period or any past charges, even if you cancel before the term ends.
So if you cancel halfway through a paid month, the usual result is simple: your access stays active until the billing cycle ends, but your money does not come back. Success rates for pro-rated refunds therefore look low based on the published policy. For ordinary change-of-mind requests, expect a no.
Billing errors, duplicate charges, and account credit
The only narrow opening in the published policy is billing error. If you believe you were charged by mistake or saw a duplicate charge, the policy says to contact Speakeasy Fitness immediately at [email protected]. The company may offer account credit at its own discretion, but the policy says this is not a cash refund and cannot be transferred.
For a practical refund request, send one clear message with the transaction date, amount, last four digits of the card, screenshot of the charge, screenshot of the cancellation confirmation if relevant, and a short explanation such as duplicate billing or post-cancellation charge. Ask them to confirm whether they will issue account credit or reverse the charge. If they do not reply quickly and the charge is unauthorized, move to your bank or wallet provider.
Your rights in the Philippines when a charge continues
For Philippine users, unauthorized or continued charges can be disputed with your bank, credit card issuer, or e-wallet provider such as GCash or Maya. Under BSP dispute practice, cardholders typically have up to 60 days from the statement date to question a transaction. Keep screenshots of your cancellation proof, bank statement, and any unanswered emails because those are the documents the bank will ask for.
The DTI handles consumer complaints under the Consumer Act of the Philippines, or RA 7394. If Speakeasy Fitness charged you after cancellation and the merchant does not fix it, file a complaint with DTI and include your account details, dates, and screenshots. If the purchase was through App Store or Google Play, you can also use Apple or Google billing support because the store controls that payment channel.
Speakeasy Fitness terms that matter before you subscribe or cancel
Auto-renewal and commitment period
The terms say, "Memberships auto-renew every month. After the initial term, the membership will auto-renew on a month-to-month basis, and the rate may increase to $29.99 monthly (or higher for specific locations)." That sentence is the main reason surprise renewals happen. If your promo term ends and you take no action, billing continues automatically.
The terms also say, "During your contract period, you have a promotional rate. After your agreement period, you are eligible to cancel." That means some members may be on an initial commitment with a lower price. No early termination fee was found in the available terms, but the wording suggests you should still read your own agreement for the exact commitment dates.
Free trial conversion and missing clauses
The free-trial clause is blunt: if a free trial is offered, you must cancel before the trial ends to avoid being charged, and no refund will be issued after the trial period. In short, a trial is only safe if you set a reminder before the deadline. Waiting until the charge appears is already too late under the published rule.
No clear information was found in the terms for data retention after cancellation, applicable law, or dispute resolution. For users in the Philippines, that means your strongest protection is not a detailed contract clause but your evidence trail and local consumer remedies through DTI and your payment provider.
Speakeasy Fitness plans and pricing in Philippine peso
Current recurring plans
Plan | Price (USD / PHP) | Billing period |
|---|---|---|
Single Club Access | $29.99 (₱30)* | Monthly |
All Club Access | $39.99 (₱40)* | Monthly |
Online Workout Subscription | $15.00 (₱15)* | Monthly |
Prices are approximate, converted from USD at the rate 1 USD ≈ 1.0 PHP. Check the official website for exact local prices.
Which plan costs most and what to watch for
The most expensive listed option is All Club Access at $39.99 (₱40)* monthly. The cheapest is the Online Workout Subscription at $15.00 (₱15)* monthly. If you only use digital workouts, paying for club access is an easy way to overpay, especially once auto-renewal kicks in.
No annual pricing was found in the verified data, so there is no published annual discount to compare against the monthly plans here. Also, no separate cancellation fee was found in the terms. The larger risk is not a fee for leaving. It is forgetting that a promo may roll into a higher monthly rate after the agreement period.
Your rights in the Philippines if Speakeasy Fitness will not stop billing
What local law can help you
In the Philippines, subscription complaints usually fall under the Consumer Act of the Philippines, or RA 7394, with the DTI as the main consumer authority. For door-to-door or direct sales, a 7 working day cooling-off period may apply. For ordinary online subscriptions, there is no universal cooling-off rule built into every transaction, and Speakeasy Fitness does not state one in its terms.
That gap matters. Speakeasy Fitness says no cooling-off period and no withdrawal right in its published terms data, so a simple change of mind after online sign-up may not produce a refund. But if the service misrepresented the offer, billed you after cancellation, or processed an unauthorized charge, RA 7394 and DTI complaint channels are still relevant.
How to file a complaint
Start with a written complaint to the merchant and attach proof. Include your full name, subscription email, plan, amount charged, charge date, cancellation date, and screenshots. Give them a short deadline such as 3 business days to respond. If there is no action, escalate to DTI and your bank or e-wallet provider.
For card, GCash, or Maya disputes, ask for a chargeback or transaction dispute and mention that the charge was unauthorized or occurred after cancellation. Under BSP-related dispute practice, many cardholders have around 60 days from the statement date to file. For DTI, use their consumer complaint channels and attach the same evidence pack.
Useful authority contact points
Use the DTI as your main consumer contact for an online subscription complaint in the Philippines. The official website is Department of Trade and Industry. If your issue is a card or e-wallet transaction, also contact your issuer and, if needed, the BSP through its consumer assistance channels.
Cross-checking the terms against Philippine practice leads to one practical conclusion: because Speakeasy Fitness does not publish strong consumer-friendly refund language, your best protection is proof. A screenshot of cancellation on the right date can make the difference between a denied complaint and a successful reversal.
What users say about cancellation and billing
Overall verdict from available reviews
Based on the review set provided here, cancellation looks difficult rather than smooth. The overall sentiment is 0 positive and 3 negative reviews out of 3 unique reviews. The recurring pattern is not hidden legal complexity. It is users feeling that cancellation was ignored, confusing confirmations led to extra charges, or refund requests went nowhere.
To stay balanced, the verified FAQ does at least publish several cancellation channels, which is better than services that force you to call. But the user feedback available in this dataset is entirely negative, and that is a real warning sign if you value clean billing and fast support.
Recurring themes in the complaints
Theme | Frequency | Typical example |
|---|---|---|
Ignored cancellation | 1 review | Offered other plans |
Unexpected charges | 1 review | Extra billed item |
Confusing confirmation | 1 review | Two extra charges |
Source | Rating | Number of reviews |
|---|---|---|
DanceFitme | 1/5 | 3 reviews |
Source summary and direct quotes
Source | Rating | Main topic | Sentiment |
|---|---|---|---|
DanceFitme | 1/5 | Ease of cancellation | Negative |
DanceFitme | 1/5 | Unexpected charges | Negative |
DanceFitme | 1/5 | Hidden fees | Negative |
- "I tried to cancel after 2 weeks and was offered alternative membership options instead which I refused. I asked to simply ensure the subscription was cancelled which they ignored." (DanceFitme)
- "I signed up for one three month program. They have an extremely bogus weight plan that I thought I clicked past but appeared as a download and was charged $25 [about ₱25]. I asked for a refund both with them and PayPal and was ignored." (DanceFitme)
- "I only wanted to subscribe for 1 month and I got clickbaited for another 2 charges because I pressed Confirm to go to final Confirmation page. After being charged, I was panicked so I had to close the app and delete my card details." (DanceFitme)
Documents to save before and after you cancel
Before cancellation
If you want a clean exit, collect your proof before touching the cancel button. Save a screenshot of the plan page, renewal date, billing amount, and the payment method used. For store billing, also save the Apple or Google subscription page that shows the active status.
- Membership dashboard screenshot
- Renewal date screenshot
- Receipt email or invoice
- Card, GCash, or Maya charge record
For refund or dispute requests
If there is a billing problem, your bank or DTI will want exact transaction data. Prepare the transaction date, amount, reference number, and the screenshot showing that cancellation was completed before the disputed renewal. Put everything in one folder so you can send it quickly.
- Cancellation confirmation screenshot
- Transaction ID or reference
- Statement showing the charge
- Email thread with support
Common mistakes that lead to extra charges
Using the wrong cancellation channel
This is the most common mistake. If you subscribed through App Store or Google Play, canceling only inside the gym portal may not stop store billing. The reverse is also true. Match the cancellation method to the place where the subscription was started.
A simple example: you signed up on iPhone, then later logged into the web portal and thought your membership was gone. If Apple still shows the subscription as active, the renewal can continue. Always verify the status in the original billing system.
Stopping too early and missing the final confirmation
Some users click through part of the flow, see another offer, and assume the process is done. One review complained that alternative membership options appeared instead of a clean end point. If a page tries to retain you, keep going until you see cancellation confirmed and auto-renewal turned off.
The fix is easy: do not rely on memory. Take a screenshot of the final confirmation page with the date and account name. If there is no final page, send a follow-up email the same day asking them to confirm the membership is set not to renew.
Expecting a prorated refund
Speakeasy Fitness says no refund for the current billing period or past charges, even when you cancel before the end of the term. Many people understandably assume unused days will be refunded. Based on the policy, that assumption is wrong.
A real-world example is canceling 10 days after renewal and expecting the remaining 20 days back in cash. The published policy says no. If your issue is not ordinary cancellation but duplicate or post-cancellation billing, frame it as a billing error instead.
Deleting the app or card details instead of canceling
Deleting the app does not end the subscription. Removing your saved card from the phone also does not terminate a billing agreement already active in App Store, Google Play, or the merchant portal. One review even mentioned deleting card details in panic after charges appeared, which does not fix an already active recurring charge.
The safer move is to cancel formally, save proof, and then monitor your next statement. If another charge appears, dispute it with your issuer within the available timeline, often around 60 days from the statement date in Philippine banking practice.
Quick comparison of cancellation methods
Method table
Method | Notice period | Fee | Difficulty |
|---|---|---|---|
Web/account | Before next billing date | No fee found | Easy |
App Store (iOS) | 5-10 business days | No fee found | Higher but strong proof |
In-person club visit | Before next billing date | No fee found | Medium |
Key takeaway
The web portal is the most direct option when your membership is billed by Speakeasy Fitness itself. App Store and Google Play are best when the subscription started there because they provide cleaner proof inside the billing platform. In-person cancellation can help if the online flow fails, especially if staff can give you written acknowledgment.
No cancellation fee was found in the available terms. The bigger issue is timing. Cancel before the next billing date and keep hard proof in case the charge still goes through.
What to do after cancellation so the charge does not come back
Immediate checks and statement monitoring
Right after canceling, save the confirmation page, then set a calendar reminder for 3 dates: the end of your current access period, the expected next billing date, and the day your card or e-wallet statement updates. Check each of those dates. If the service still bills you after cancellation, act quickly while the evidence is fresh.
For Philippine users, an unauthorized or continued charge can be disputed with your credit card issuer, GCash, Maya, or bank. Many card disputes are strongest when filed within 60 days from the statement date. If the merchant does not fix it, DTI can also receive the consumer complaint under RA 7394.
Alternatives and useful links
If you are moving on, a few alternatives in the Philippines include Anytime Fitness at around ₱2,000 to ₱3,000 per month, Fitness First in a similar ₱2,000 to ₱3,000 range, and Pretty Huge Obstacles with a day pass around ₱600. For premium setups, Kerry Sports Manila and Kinetix+ are higher-end options that often involve annual membership structures.
- Speakeasy Fitness official website
- Speakeasy Fitness FAQ and help page
- Department of Trade and Industry
- Function x Wellness services page
Speakeasy Fitness cancellation address and location details
Physical address on file
If you want to send a written cancellation or complaint by post, use the business address identified in the research:
- 7869 Van Nuys Blvd., Panorama City, CA 91402, USA
This is not a Philippines address, so delivery time will be longer and should not be your only method if your billing date is close. Use the portal or store cancellation flow on the same day so the account is not left active while a letter is in transit.
Best way to use the address
Think of the postal address as extra proof, not the main cancellation route. If you write, include your full name, account email, membership ID if available, the date you want auto-renewal to stop, and copies of your screenshots. Then keep a copy of the letter for your records.
For most users in the Philippines, the practical route is online portal or app-store cancellation, followed by statement monitoring. That approach is faster, cheaper, and easier to prove if you later need help from your bank, GCash, Maya, or DTI.
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Written by Joaquin Sy
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.
FAQ
Before canceling, log in to your member portal to note your next billing date and current plan. Take a screenshot of your membership details and check where you originally subscribed.
To cancel via the member portal, log in at www.myiclubonline.com, navigate to Membership or Billing, and follow the prompts to cancel auto-renewal. Ensure you receive a confirmation of cancellation.
You can cancel in person at any Speakeasy Fitness location. Make sure to ask for written confirmation of your cancellation to keep for your records.
Yes, you can send an email to [email protected] or [email protected] requesting cancellation. Include your membership details and ask for written confirmation.
After cancellation, your access typically continues until the end of your current billing cycle. If you do not cancel, your membership will auto-renew each month.